words cant describe them

[vacation_rentals_suck]

Guest: yes Dave, I booked a property with you and I wanted to print a description of it from the website but my printer is not working and I checked and it has enough ink. It just wont print.

Me: I am not sure what to tell you there, sir

Guest: but I made reservations with you and this is your website

Me: I understand that sir but I cant tell you how to fix your printer

Guest: well what would you do if it was your printer?

Me: I would have someone else look at it. I dont know much about printers

Guest: well Dave, thats not what I wanted to hear. You are in customer service, right?

Me: yes sir

Guest: well I am customer, so serve me

Me: sir, I cant tell you over the phone how to fix your printer


Guest: well then I want to cancel. If you cant treat me with the respect I deserve, then I am going somewhere else and I am telling all my friends not to rent with you either

Me: ok I will cancel this and refund your deposit. Have a nice day, sir

Guest: kiss my ass

[Hobbs]

WTF?

Seriously, you have the most entitled-bastard customers ever! How do you stand it?

[bainsidhe]

Many things started popping into my head, but then my brain short-circuited. I got nothing.

[Skeksin]

Oh dear lord! They are branching out! I get people asking us to try and fix printers all the time simply because we do DSL support and deal with "computers".

Ick.

[IT Grunt]

....
...
....
....

....

Ding!

It Grunt OS v33.8
Initializing....

All systems ready.

Ow... I had to reboot my brain after that one. He's having trouble printing... on his computer... and he expects the reservations office to fix it? Just because he booked a vacation with them? Just.. WTF...

[calulu]

*Nods head in sympathy*

Yeah, I've gotten that one more than once and people becoming outraged because I cannot 'fix' the internet for them so that they can order online...

Makes you wish that stupidity hurt, hurt very badly...

[SengaKitty]

Saw this in another thread, but it fits here. I thought having people expecting me to fix their printer/tv/phone when they called an internet help desk was bad. -offers chocolate-

[notthecook]

People are unbelievable.

[Evil Queen]

System Crash in 5

4....

3....
2......
1......

*pop*
*fizz*

*sizzle*

*BOOM*

[XXDarrienX]

No good deed goes unpunished

[tropicsgoddess]

Sheesh, you get tons of EW's, VRS. Here's some on me. Seriously, the guy could've called tech support to fix his printer, what a jackass.

[Can I Help Your A$$?]

I AM CUSTOMER! HEAR ME! SERVE ME! RAHH BLARGLE!

[LillFilly]

Eeee....eee....eeeeee.....

Is it me, or are they getting worse?

Really, I got nothing. I wonder if he blames different places depending on what part of his computer isn't working. And if he didn't get the concept that you were not responsible for fixing his printer, then I don't think he DESERVES a vacation! So there!

[Shamus]

At that point, I'd just go over the basic checklist of stuff to keep him busy. Check the ink cartridge, see if it appears on his control panel, etc...then you could make some stuff up, and get him to jam a pencil into something important. You could see the writing on the wall - unbelievable as this was - that he was going to cancel, so have some fun with him.

[South Texan]

Guest: kiss my ass

"I am sorry, sir, but I don't believe lips come in a size that big yet."