Guest: yes Dave, I booked a property with you and I wanted to print a description of it from the website but my printer is not working and I checked and it has enough ink. It just wont print.
Me: I am not sure what to tell you there, sir
Guest: but I made reservations with you and this is your website
Me: I understand that sir but I cant tell you how to fix your printer
Guest: well what would you do if it was your printer?
Me: I would have someone else look at it. I dont know much about printers
Guest: well Dave, thats not what I wanted to hear. You are in customer service, right?
Me: yes sir
Guest: well I am customer, so serve me
Me: sir, I cant tell you over the phone how to fix your printer
Guest: well then I want to cancel. If you cant treat me with the respect I deserve, then I am going somewhere else and I am telling all my friends not to rent with you either
Me: ok I will cancel this and refund your deposit. Have a nice day, sir
Guest: kiss my ass
Me: I am not sure what to tell you there, sir
Guest: but I made reservations with you and this is your website
Me: I understand that sir but I cant tell you how to fix your printer
Guest: well what would you do if it was your printer?
Me: I would have someone else look at it. I dont know much about printers
Guest: well Dave, thats not what I wanted to hear. You are in customer service, right?
Me: yes sir
Guest: well I am customer, so serve me
Me: sir, I cant tell you over the phone how to fix your printer
Guest: well then I want to cancel. If you cant treat me with the respect I deserve, then I am going somewhere else and I am telling all my friends not to rent with you either
Me: ok I will cancel this and refund your deposit. Have a nice day, sir
Guest: kiss my ass
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