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looking through our work diary from last year, i came across a few wee gems. Enjoy 
Scammer? We think so
Woman came in asking where the rabbit food was, then asked which was the most popular. She decided on brand N, but kept asking about brand F, then told the server ('S') that this was free for her, as her mother had called the store two weeks ago, on a Saturday, to let us know she had left hers in Asda, and the girl who answered the phone told her we would replace it for her. S told her that we were unable to do this as the product had not been left in our store.
She then claimed that it had been left in our store by her mother and she had been promised a replacement!
She demanded to know who had been in on the Saturday, who could have mentioned a replacement, to which we answered either of us and the weekend staff, but only WE could have offered any replacement (and if anything has been left in the store it is kept to the side, not put on the shelf for them to randomly help themselves to)
She kept changing where she (sometimes her mother) had left this bag, at one time it was on a train, so S pulled her on it, and told her that we couldn't replace it as it had been lost in asda, and neither of us knew anything about this phone call, when the woman went loopy, and said she hadn't mentioned Asda, and she wants to speak to a superier, we obliged and salled h/o who advised us to take the womans name and number, talk to the weekenders ( who were at school) and get back to the 'customer'
we pass this on and the woman is suddenly in too much of a hurry to leave any details and leaves.
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pet store detectives *SIGH*
Had a woman come in with a handful of pellets and wanted to know if we sold it.
S asked what it was
'Dog food!!' (well I mean obviously!!)
S asked for the name, and the customer didn't know, she gets it in the G/mouth shop, and she assumed a pet store would have it *melodramatic sigh*
'well what does the bag look like? We may have that food, but we can't tell from what you've brought us'
'Its in a clear bag! *sigh* my son has the car just now so I can't get to G/mouth. You would think a pet shop would have the food though'
'We sell a lot (our small branch has at least 10 different brands) of dry dog food,( in between 2&7 types/flavours)
they all look different, and I can't identify that brand from a pile of brown pellets, I'm sorry'
'Well I normally go the wee G/mouth shop, but my son has the car, and my wee dog is starving. Thats the only food he likes. You would think a pet shop would stock it *sigh*'
she finally realised we genuinley couldn't help her, and that we were NOT going to open all the dog foods so she could see if any resembled the pile of rabbit poop she brought in (sorry, but thats what it looked like)
ps, G/ mouth is a neighbouring town, and it has 2 pet shops that i know of
There are no words ---------------------------------------------------------------
Then there was the woman who bought the last 2 loose pedigree pouches we were ever to have in the store. She came in the following day to see if we had any more, as she had left hers on the train. We said unfotunately not, and that the single pouches had been discontinued. she is a little annoyed but takes one of the multi pack of pouches off the shelf, S signs on to the till to ring it through, but theres no need as our sweet wee wifey decides she is just going to open the box, take out 2 pouches the same flavour as the ones she bought.......eh no! don't think so (good on S for keeping her face straight, I was about collapsed in a heap
The same day another woman was asking about feeding dishes, and S told her the one she wanted wasn't in stock at the moment but should come in with the next delivery. Not good enough, she decides to help herself to the one off one of our cages (silly us, building things up and not seeing how it can back-fire on us
)
S was a little
and i was giggling away in a cupboard under the desk
---------------------------------------------------------------------------
Had a huge 'all fish are off sale' sign in the middle of the tanks.
I was serving at the till.
A voice booms out from the other end of the shop (the tanks are at the opposite end from the till, where I am)
'Nane o' yer fush fer sale!'*
I finished with the person I was serving, by which time the owner of The Voice has marched down the store and repeats the statement, I confirm that we are not selling any fish
'Whit aboot th' algae eaters?!?' (Hmm, thats a type of fish, so guess the answer )
'None of the fish are for sale, thats why we put the sign up' (note, the sign does not read ' all fish exept for algae eaters are off sale'
* this translates into None of your fish for sale
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The moron of the day award (nov.1 2005) was won early today by the two freaks who let a rabbit out of its cage. I was in the back, filling the 'drawer' with woodchips when a bunny ran past me, I went onto the shop floor to see the box i had put to block the space was half way down the store, so I asked the people standing there if they had moved the box
the guy kinda looks me up and down, and says 'aye, I moved it'
'Well thanks for letting the rabbit out!'
'you shoulda hud a sign up!
'well common sense should've told you to leave it alone!'
'You sayin' I don't have common sense?'
'Well let me think about that (!) Aye, I'm saying you've no common sense!'
and thats when the swearing started, and I threw them out and retrieved my fluffy escapee x
I'm just glad there were no dogs in the shop at that time
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Scammer? We think so
Woman came in asking where the rabbit food was, then asked which was the most popular. She decided on brand N, but kept asking about brand F, then told the server ('S') that this was free for her, as her mother had called the store two weeks ago, on a Saturday, to let us know she had left hers in Asda, and the girl who answered the phone told her we would replace it for her. S told her that we were unable to do this as the product had not been left in our store.
She then claimed that it had been left in our store by her mother and she had been promised a replacement!
She demanded to know who had been in on the Saturday, who could have mentioned a replacement, to which we answered either of us and the weekend staff, but only WE could have offered any replacement (and if anything has been left in the store it is kept to the side, not put on the shelf for them to randomly help themselves to)
She kept changing where she (sometimes her mother) had left this bag, at one time it was on a train, so S pulled her on it, and told her that we couldn't replace it as it had been lost in asda, and neither of us knew anything about this phone call, when the woman went loopy, and said she hadn't mentioned Asda, and she wants to speak to a superier, we obliged and salled h/o who advised us to take the womans name and number, talk to the weekenders ( who were at school) and get back to the 'customer'
we pass this on and the woman is suddenly in too much of a hurry to leave any details and leaves.
------------------------------------------------------------------------------------------------------------------------------------------------
pet store detectives *SIGH*
Had a woman come in with a handful of pellets and wanted to know if we sold it.
S asked what it was
'Dog food!!' (well I mean obviously!!)
S asked for the name, and the customer didn't know, she gets it in the G/mouth shop, and she assumed a pet store would have it *melodramatic sigh*
'well what does the bag look like? We may have that food, but we can't tell from what you've brought us'
'Its in a clear bag! *sigh* my son has the car just now so I can't get to G/mouth. You would think a pet shop would have the food though'
'We sell a lot (our small branch has at least 10 different brands) of dry dog food,( in between 2&7 types/flavours)
they all look different, and I can't identify that brand from a pile of brown pellets, I'm sorry'
'Well I normally go the wee G/mouth shop, but my son has the car, and my wee dog is starving. Thats the only food he likes. You would think a pet shop would stock it *sigh*'
she finally realised we genuinley couldn't help her, and that we were NOT going to open all the dog foods so she could see if any resembled the pile of rabbit poop she brought in (sorry, but thats what it looked like)
ps, G/ mouth is a neighbouring town, and it has 2 pet shops that i know of
There are no words ---------------------------------------------------------------
Then there was the woman who bought the last 2 loose pedigree pouches we were ever to have in the store. She came in the following day to see if we had any more, as she had left hers on the train. We said unfotunately not, and that the single pouches had been discontinued. she is a little annoyed but takes one of the multi pack of pouches off the shelf, S signs on to the till to ring it through, but theres no need as our sweet wee wifey decides she is just going to open the box, take out 2 pouches the same flavour as the ones she bought.......eh no! don't think so (good on S for keeping her face straight, I was about collapsed in a heap
The same day another woman was asking about feeding dishes, and S told her the one she wanted wasn't in stock at the moment but should come in with the next delivery. Not good enough, she decides to help herself to the one off one of our cages (silly us, building things up and not seeing how it can back-fire on us
)S was a little
and i was giggling away in a cupboard under the desk---------------------------------------------------------------------------
Had a huge 'all fish are off sale' sign in the middle of the tanks.
I was serving at the till.
A voice booms out from the other end of the shop (the tanks are at the opposite end from the till, where I am)
'Nane o' yer fush fer sale!'*
I finished with the person I was serving, by which time the owner of The Voice has marched down the store and repeats the statement, I confirm that we are not selling any fish
'Whit aboot th' algae eaters?!?' (Hmm, thats a type of fish, so guess the answer )
'None of the fish are for sale, thats why we put the sign up' (note, the sign does not read ' all fish exept for algae eaters are off sale'
* this translates into None of your fish for sale
--------------------------------------------------------------------------------------------------------------------------------------------------
The moron of the day award (nov.1 2005) was won early today by the two freaks who let a rabbit out of its cage. I was in the back, filling the 'drawer' with woodchips when a bunny ran past me, I went onto the shop floor to see the box i had put to block the space was half way down the store, so I asked the people standing there if they had moved the box
the guy kinda looks me up and down, and says 'aye, I moved it'
'Well thanks for letting the rabbit out!'
'you shoulda hud a sign up!
'well common sense should've told you to leave it alone!'
'You sayin' I don't have common sense?'
'Well let me think about that (!) Aye, I'm saying you've no common sense!'
and thats when the swearing started, and I threw them out and retrieved my fluffy escapee x
I'm just glad there were no dogs in the shop at that time
--------------------------------------------------------------------------------------------------------
That's when I told Mr and Mrs Idiot to kindly remove their child from the pet unit. I do not miss working there, at all. X_x
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