I understand that customers are mad at the situation and not me but come on, once you say that "you know its not my fault", that's your cue to stop whining and actually let me assist you with what I can do for you!
I always have problems in which I call the company for help but I always tell my problem ONCE and let the rep help me instead of wasting the rep's time by complaining.
I always have problems in which I call the company for help but I always tell my problem ONCE and let the rep help me instead of wasting the rep's time by complaining.
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