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So... as per my previous post, I am Serving out my One-Week Suspension from my job at Subway. Again, I am taking this in stride, since it was pointed out to me that I was, in fact, stealing from my company by giving away food. I had no problem accounting for the 24-25 times I had given our homeless old man free sandwiches over the months, and I am eager to repay the debt to right things with my owner.
Now, I work 2 jobs, just down the road from one another. Today, I had just finished an nice, long shift, to help make up for what I am missing at Subway. I had relayed the story of what happened to my Manager, as explination to WHY I needed some extra hours this week. This second job is at a Popular Burger Joint, I'm gonna call it "McWendyKing in the Box". It's Early evening shift, at this point, and I have clocked out, order my own meal, peeled out of my uniform and sat in the lobby at a table to eat and relax. My uniform is laying on the table next to me, and I'm reading my book, minding my own bussiness...
When who should enter the Restaraunt... but the same Douchebag from my Subway. He's in casual dress, today, but I see his Demeanor of "Hurry the hell up and get to ME" at the back of the line. Also in tow are what I assume are his kids and wife. They vear off and select a booth in the lobby... right next to the one I'm sitting in, laid back with my feet up. I smile at them, and give them a plesant greeting. Hey, I do still have my uniform with me, so I'm just a friendly employee.
Now, I know better than to start crap with someone, no matter HOW pissed off I might be at them... but I simply couldn't HELP the grin spreading across my face as I tried to focus on my book. But I did keep glancing up to the counter, when he got up there and ordered. I assume it was without incident, and go back to reading for real.
A few moments later, however, his food is delivered to the counter, and this is what I hear...
"These fry's are Burned! Get me some Fresh ones that aren't! And why is my (ice cream treat) so runny? Make a new one! And I bet you didn't even TRY to get my sandwich right, either. Nnnnope, there's not enough pickle, I said EXTRA pickle, and I SAID no Onions!"
He's standing at our counter berating the poor order taker, who's is training on the register, and looking very sad and upset, mostly because SHE DIDN'T MAKE the order, and it's her SECOND DAY working here. Now, I am not a manager, so I had no authority to interfere on this... but the manager IS a few feet away, and he stepped in, telling the customer that they would Fix it, maintaining an extrodinary amount of Patience, or a really good poker face.
So, they fix his order to his EXACT Specifications. (For the record, the fries were NOT burned, the fryer oil needed fresh changing, and would be done later... older oil makes darker fries, as I'm sure many of you would know, working jobs like this.) And he turns from the counter...
I can only IMAGINE how he recognized me without my subway uniform and such... Maybe it's my hair, it's KINDA Standoutish, and I was wearing a VISOR that day at the sub shop. He grins this smug look and saunters toward me, taking his seat with his family and serving the remade food to them. He looks right across to me, and says, in the most snotty tone I've ever heard...
"Well, I guess they decided to unload you, after all. Good to see that the customer is always right, as always. So, what, did you come and beg for a job HERE? Gotta be sad to have to start all the way at the bottom again, eh?"
.... it took me a moment to debate with myself whether or not I should risk getting my ass chewed out for responding... I decided, hey, I'm not on the CLOCK anymore...
"Actually, sir, I'll be returning to work there bright and early next week, in the same position as before. So, you can SEE how much your opinion mattered to Mr. (franchise owner) and others..."
I take a pause, and have another debate... he WAS with his family, after all, and I had greeted them nicely... I give the wife points because she was looking at him like he was INSANE....
I decided to go ahead and press it, a bit. This one isn't as important to me as the one at Subway is. I'm gonna torch him.
"Oh... and I HEARD about the end of your conversation with Mr. (Franchise Owner). And from the way you were treating our trainee up there, he was CLEARLY in his right to call you what he did. I had been telling myself that you were just having a bad day, the other day, but I see now that you're just a DICKHEAD who seems to get off making those of us in the service industry miserable... of course... there's a distinct difference between the Subway where we prep it right in front of you... and here, where you fucked with the people who make your food and then sent it back where you cant watch what happens to it."
Of course, this was clearly a bluff...
I know we would NEVER do anything so sick, no matter the circumstances.
He got really, really mad... I don't think I've ever seen someone turn PURPLE with anger...
He stood up, yelled at his kids to get up, we're leaving right damn NOW, and dumped the entire tray of fresh food in the garbage, apparently as some sort of statement... as he was storming out, his wife was nice enough to turn to me and say...
"You must be the guy he told me about from Subway... I'm really sorry..."
Wow, dude, even your own SPOUSE thinks you're a Douchebag.... Way to go, bud.
I spoke with my Manager afterward, explaining that was the guy I told him about, and he nodded... I asked him if he had to write me up and file an incident report, or something... he turned in his chair and looked back at me, and I swear, I couldn't stop grinning for an hour after he said to me, in a casual tone...
"WHAT Incident?"
Things are looking up. Peace Out.
Now, I work 2 jobs, just down the road from one another. Today, I had just finished an nice, long shift, to help make up for what I am missing at Subway. I had relayed the story of what happened to my Manager, as explination to WHY I needed some extra hours this week. This second job is at a Popular Burger Joint, I'm gonna call it "McWendyKing in the Box". It's Early evening shift, at this point, and I have clocked out, order my own meal, peeled out of my uniform and sat in the lobby at a table to eat and relax. My uniform is laying on the table next to me, and I'm reading my book, minding my own bussiness...
When who should enter the Restaraunt... but the same Douchebag from my Subway. He's in casual dress, today, but I see his Demeanor of "Hurry the hell up and get to ME" at the back of the line. Also in tow are what I assume are his kids and wife. They vear off and select a booth in the lobby... right next to the one I'm sitting in, laid back with my feet up. I smile at them, and give them a plesant greeting. Hey, I do still have my uniform with me, so I'm just a friendly employee.
Now, I know better than to start crap with someone, no matter HOW pissed off I might be at them... but I simply couldn't HELP the grin spreading across my face as I tried to focus on my book. But I did keep glancing up to the counter, when he got up there and ordered. I assume it was without incident, and go back to reading for real.
A few moments later, however, his food is delivered to the counter, and this is what I hear...
"These fry's are Burned! Get me some Fresh ones that aren't! And why is my (ice cream treat) so runny? Make a new one! And I bet you didn't even TRY to get my sandwich right, either. Nnnnope, there's not enough pickle, I said EXTRA pickle, and I SAID no Onions!"
He's standing at our counter berating the poor order taker, who's is training on the register, and looking very sad and upset, mostly because SHE DIDN'T MAKE the order, and it's her SECOND DAY working here. Now, I am not a manager, so I had no authority to interfere on this... but the manager IS a few feet away, and he stepped in, telling the customer that they would Fix it, maintaining an extrodinary amount of Patience, or a really good poker face.
So, they fix his order to his EXACT Specifications. (For the record, the fries were NOT burned, the fryer oil needed fresh changing, and would be done later... older oil makes darker fries, as I'm sure many of you would know, working jobs like this.) And he turns from the counter...
I can only IMAGINE how he recognized me without my subway uniform and such... Maybe it's my hair, it's KINDA Standoutish, and I was wearing a VISOR that day at the sub shop. He grins this smug look and saunters toward me, taking his seat with his family and serving the remade food to them. He looks right across to me, and says, in the most snotty tone I've ever heard...
"Well, I guess they decided to unload you, after all. Good to see that the customer is always right, as always. So, what, did you come and beg for a job HERE? Gotta be sad to have to start all the way at the bottom again, eh?"
.... it took me a moment to debate with myself whether or not I should risk getting my ass chewed out for responding... I decided, hey, I'm not on the CLOCK anymore...
"Actually, sir, I'll be returning to work there bright and early next week, in the same position as before. So, you can SEE how much your opinion mattered to Mr. (franchise owner) and others..."
I take a pause, and have another debate... he WAS with his family, after all, and I had greeted them nicely... I give the wife points because she was looking at him like he was INSANE....
I decided to go ahead and press it, a bit. This one isn't as important to me as the one at Subway is. I'm gonna torch him.
"Oh... and I HEARD about the end of your conversation with Mr. (Franchise Owner). And from the way you were treating our trainee up there, he was CLEARLY in his right to call you what he did. I had been telling myself that you were just having a bad day, the other day, but I see now that you're just a DICKHEAD who seems to get off making those of us in the service industry miserable... of course... there's a distinct difference between the Subway where we prep it right in front of you... and here, where you fucked with the people who make your food and then sent it back where you cant watch what happens to it."
Of course, this was clearly a bluff...
I know we would NEVER do anything so sick, no matter the circumstances. He got really, really mad... I don't think I've ever seen someone turn PURPLE with anger...
He stood up, yelled at his kids to get up, we're leaving right damn NOW, and dumped the entire tray of fresh food in the garbage, apparently as some sort of statement... as he was storming out, his wife was nice enough to turn to me and say...
"You must be the guy he told me about from Subway... I'm really sorry..."
Wow, dude, even your own SPOUSE thinks you're a Douchebag.... Way to go, bud.
I spoke with my Manager afterward, explaining that was the guy I told him about, and he nodded... I asked him if he had to write me up and file an incident report, or something... he turned in his chair and looked back at me, and I swear, I couldn't stop grinning for an hour after he said to me, in a casual tone...
"WHAT Incident?"
Things are looking up. Peace Out.
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