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  • scammer

    Guest: yes Dave, I booked this property and I am unhappy with it, I would like to move

    Me: ok I can move you to this other property

    Guest: Dave, I want something oceanfront to compensate me for you all misrepresenting the property

    Me: well you can go to oceanfront but you pay the rate difference

    Guest: I have been inconvenienced here....you said this was 4 star but it has very old fashioned decor, the appliances are old, its just not as nice as what I am used to...I deserve oceanfront for the same rate for this inconvenience. I cant stay here, my mother is coming over and she has a heart condition and I am afraid she will have a heart attack if she sees the horrors of this place

    Me: ok you can move but if you go oceanfront, you pay the difference

    Guest: no I will not

    Me: ok well you cant have the oceanfront house

    Guest: who are you to tell me what I can and cant have?

    Me: I am telling you that you cant be oceanfront at this rate

    Guest: youre very unkind, Dave...you have really offended me and I will be complaining about you to a manager

    Me: I am very sorry

    Guest: oh you'll be more than sorry when I am done

    Me: ok

    Guest: I better get off this phone with you before I lose it.....


    As it turns out, said guest for the last two years would book a non oceanfront home, complain about it and get upgraded to oceanfront for the same price. What she didnt realize was that we keep records of this stuff and the house she complained about was the same one she had two years ago and got moved from so the question my manager asked her was if you were so unhappy with this house, why did you rebook it? She said she is forming a boycott of our company and is going to picket outside of the office. We warned her if she does, the police will be called. I will let you know if anything comes of this.

  • #2
    Quoth vacation_rentals_suck View Post
    Guest: who are you to tell me what I can and cant have?
    I'm the goddamned Batman!
    "For the love of all that is holy and 4 things that aren’t but feel pretty good anyway" ~ Gravekeeper

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    • #3
      I seriously doubt they will do anything but more bitching and complaining.. but it seems your manager has actually started to grow a spine. Did they undergo some experimental new stem-cell procedure.
      I will never go to school!

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      • #4
        I am afraid she will have a heart attack if she sees the horrors of this place
        Seriously? Are there dismembered body parts lying around? Are the walls painted with blood? Besides, if she's old, the old appliances shouldn't bother her...she's seen ones just like them before when they were new.
        I don't go in for ancient wisdom
        I don't believe just 'cause ideas are tenacious
        It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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        • #5
          Quoth vacation_rentals_suck View Post
          She said she is forming a boycott of our company and is going to picket outside of the office. We warned her if she does, the police will be called. I will let you know if anything comes of this.
          Protip: One person does not make a picket.

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          • #6
            Yes it does. It's just not a picket line. It's a picket dot.

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            • #7
              Quoth BaristaTrav View Post
              I seriously doubt they will do anything but more bitching and complaining.. but it seems your manager has actually started to grow a spine. Did they undergo some experimental new stem-cell procedure.
              They've probably just used the Tempo-Spine cream - when, just for once, you'd like your manager to have a spine.
              "I'll probably come round and steal the food out of your fridge later too, then run a key down the side of your car as I walk away from your house, which I've idly set ablaze" - Mil Millington

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              • #8
                Don't you all see the biggest point he was making. And that is Dave is unkind.
                Under The Moon Paranormal Research
                San Joaquin Valley Paranormal Research

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                • #9
                  Quoth powerboy View Post
                  Don't you all see the biggest point he was making. And that is Dave is unkind.
                  Yep. Good ol' no = rude. Gotta love it!
                  "500 bucks, that's almost a million!"
                  ~Curly from the 3 Stooges

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                  • #10
                    I wonder- if walked into this horror show of a house, would I be impressed by teh wonderfulness of the house as compared to where I currently live? Of course, I still decorate in Early St. Vincent duPaul, so maybe I am not the best person to ask.....

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