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For the last time, WE ARE CLOSED!!

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  • For the last time, WE ARE CLOSED!!

    One might read this and think "Brain Burp" but this guy's attitude put him squarely into "sucky" territory.

    6:05PM. We are closed. I'd already shut off the front doors, closed them, and had the security gate most of the way closed. The only reason the doors weren't locked outright was because there was still one customer in the store who was just finishing checking out at the Copy Center. However, the foyer entrance door (separate from the foyer exit door) WAS shut off, closed, and locked.

    So, I am standing in the copy center waiting for this woman to finish up so I can pay for something when Amanda (the girl closing the CPC) suddenly looked up towards the foyer in surprise.

    I turned around, and there was this guy who I can only describe as a GREASEBALL standing in the foyer!!

    Seriously....a greaseball, and not meant as an ethnic slur. He was wearing a worn-out, stained wife-beater and looked like he hadn't washed in at least a month. I'll bet his hair could have been parted with a butterknife. He probably smelled, too, which made me glad I had a wall of glass between the two of us.

    He had forced the main doors open to get in, only to be stymied by the locked inner door. Seriously, wasn't that enough of a clue? Not to mention the fact that the lights were dimmed and the security gate was partially deployed?

    Me (loudly, so as to be heard through the glass): We're closed!!

    The SC looked at his watch in disbelief, then back in the direction of our posted hours (posted, 6PM on Sundays).

    Me: It's Sunday! We close at six on Sundays, and it's after six!!

    He held up his watch and gestured at it.

    Me: It's AFTER six, sir. We're closed, I'm sorry!!

    SC *loudly*: FIVE MINUTES!!!!!!

    I don't know if he was saying he "only" needed five minutes, or if he was trying to say it was five minutes to six. Either way, he isn't getting in.

    Me: It's five minutes PAST six, sir!!! We close AT SIX!!

    SC *louder*: FIVE MINUTES!!!!!!!!!!

    Me: No sir. It's five minutes PAST six and we've already shut everything down for the night (a white lie, not that that really mattered). I'm sorry.

    The SC then turned around in a rage, pulled the main doors back open (there's your bonus clue, jackass!!!), forced himself through them without bothering to close them again behind himself, and stormed off. A moment later our last customer left and one of our Techs closed and locked the door.

    I hate when people do things like that.....
    "We guard the souls in heaven; we don't horse-trade them!" Samandrial in Supernatural

    RIP Plaidman.

  • #2
    I got that all the time when I supervised a restaurant, especially since it was in a hotel. The wosrt was when we still had patrons finishing their meal and it was ten minutes past close and these people just couldn't understand we were closed and nearly shook the damn doors off thier hinges trying to open them, screaming that it was only five till. Unfortunatly the people eating got up and let them in!!! So then I got to deal with them face to face and insist we were already closed

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    • #3
      I used to get that all the time at the shoe store. The door was locked, half the lights out, me running the vacuum. We used to tell each other, "Don't make eye contact" in hopes the SCs wouldn't pull on the doors, but they always would, while shouting at us from outside. *sigh*
      "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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      • #4
        that sucks but at least you were closed. the worst is when they come in 5 - 10 min before you close... and then proceed to take 30 - 40 min. to decide IF they even want anything.

        I worked @ a small family owned businsess all through highschool and my first summer back from college. and because generally it was JUST me in teh store (i ran it in the summers from when i was 16 - 20). I couldn't pull the 'oh managers are closing for the night you need to hurry up'.

        this only happened a few times but still. i worked 9 hour days there. and wanted to get home and get some dinner. not wait around till 630 for some old lady to decide 'no i dont want that tshirt after all'
        Common sense... So rare it's a goddamn superpower.

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        • #5
          I had a guy who came in after we had already closed all the registers, taken the tils into the cash office and I was about to do the closing reports. Our night guy lead him out just as I was coming out of the office.

          I just thought we had a new member of night crew until Mike told me that the guy was attempting to shop.

          While all the lights but the required few were out.

          And there was no one on the front end.

          And our night guys had pallets all through the aisles to stock.

          The thing is, the closing manager swore up and down that he had locked the door. Guess he didn't, but at least the guy didn't make too much a fuss. At least not one I heard.
          I have CDO. It's kinda like OCD, but the letters are where they should be!

          After Tuesday, even the calendar goes W T F...

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