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I Shouldn't Be Treated Like That

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  • I Shouldn't Be Treated Like That

    Today, a customer asked if I was open and I turned on my light, told him I was, and thanked him for coming into my line. The dialogue went something like this.

    Customer: If you didn't want to take me, just say so.

    Me: It's not a problem. I am happy to take you.

    Customer: I come in here all the time. I don't need to be treated like this.

    Me: I have no problem with taking you.

    Customer: I hope you treat him (next customer) better. (leaves with groceries)

    The next customer, who also shopped at the store quite a bit and knew my dad, mentioned that the previous customer must've had a bad day. He even told me that I gave good customer service.
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  • #2
    Don't take it personally, he just had a bug up his butt. I know it's irritating, though, especially when they're chewing you out for no reason.

    It does help when the next customer is a nice customer, though.
    I don't have an attitude problem. You have a perception problem.
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    • #3
      Ah see, you started off on a losing foot. They had to ask if you were open. From then on out, it doesn't matter one whit what you say or do for them. You are a bad customer service rep. You give bad service. You are treating them badly.

      Because they had to ask you if you were open.

      Move on. You can't change this type. Don't let them get to you.

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      • #4
        Quoth One-Fang View Post
        Ah see, you started off on a losing foot. They had to ask if you were open. From then on out, it doesn't matter one whit what you say or do for them. You are a bad customer service rep. You give bad service. You are treating them badly.

        Because they had to ask you if you were open.

        Move on. You can't change this type. Don't let them get to you.

        I was always told to not take it personally BUT just how do you do that anyway? When you just been treated like an idiot & inside you just want to scream in frustration.

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        • #5
          I was always told to not take it personally BUT just how do you do that anyway?
          I found it easy - I just think to myself "It's not okay to kill retarded people. Really, it's not his/her fault he/she is a complete a$$hole. I bet it will really piss him/her off if I smile really big and am super cheerful. Hey, look at that! It worked! Sour old bag."

          Just understand it is not you, most of those people that treat others like crap only do it because they are sad, miserable human beings. I also find it helpful to amuse myself internally by guessing why their life sucks so bad. Did their cousin-wife have an affair with the dog? Maybe their inflatable pool popped and now their living room is full of water? Either way, if you let them get you down, they win. Screw that! Those losers will never win!

          Wow, I am in a philosophical mood today.
          "You mean you don’t have the one piece of information you actually need? Well, stick your grubby paws in the crayon box, yank one out and colour me Fucking Shocked Fuchsia." - Gravekeeper

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          • #6
            He was probably cranky because you forgot to kiss his feet, fan him with a palm frond, and offer him a martini.

            Seriously tho, some people just get into these moods and look for reasons to be angry. Don't let it get to you; he's clearly a miserable old grouch. *offers tea*

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            • #7
              I swear that some people just wake up with a chip on their shoulder.And they can't wait until someone does something small so they can explode.

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              • #8
                *gives hugs to purplecat*

                I can't really say more than what has been already said.

                I'm a bit more mouthy, though, and would probably set him straight around midway through that conversation.
                Osoroshii kangae nimo osoware masu...

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                • #9
                  Purplecat, nice people with sunny and pleasant dispositions always make easy targets for asshats with chips on their shoulders. They can smell you a mile away.

                  Don't let them get you down. You're a good person with a big heart and a friendly personality, a very rare type of person to find these days. Never stop being who you are.
                  You really need to see a neurologist. - Wagegoth

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                  • #10
                    Ah yes, the people who hate you no matter what. How I love them! My CW had one today actually. I usually just ignore these people and make sure to smother them with kindness. Because it ticks them off, and pissing them off more makes me happy inside.

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                    • #11
                      I'd get to the second whiny passive/aggressive comment out of the jerk before responding with "Well, I wanted to take you before you opened your maw and let spew forth your vitriol."

                      ^-.-^
                      Faith is about what you do. It's about aspiring to be better and nobler and kinder than you are. It's about making sacrifices for the good of others. - Dresden

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                      • #12
                        "Well, I wanted to take you before you opened your maw and let spew forth your vitriol."
                        On the plus side, how can they complain if they didn't understand half the words in the sentence?

                        (For the record, I know what all of those words mean!)
                        "You mean you don’t have the one piece of information you actually need? Well, stick your grubby paws in the crayon box, yank one out and colour me Fucking Shocked Fuchsia." - Gravekeeper

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