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0-Psycho in .2 seconds

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  • 0-Psycho in .2 seconds

    So it was so busy today that I had some issues keeping up with the coffee:customer ratio and had to occaisionally leave a customer standing an extra 15 seconds so I could make a pot.

    I get this lady who seems fine with it, I take her order for a bunch of stuff including a mocha. Not a big deal. Then she drops this on me.

    "And don't put a lid on it, the topping gets stuck on it."

    Uh... No. You order hot beverage in a paper cup, you get a lid. Not only is this common fucking sense, it's part of training. So I tell her I can't do it, saying nothing more than it's not allowed.

    "But other people have done it!" That's nice. Breaking a rule that makes perfect sense to everyone but the grand queen of entitlement is not worth me getting into trouble if someone saw and reported me giving you a cup with no lid. Not to mention the lawsuit you'd no doubt hit us with if you dumped it on yourself as soon as you touched it. If other people are going to risk that, not my problem.

    So I offer her the following choices: I can not fill the cup completely with her drink, or go easy on the whipped topping. She says nothing and just grumps. So I fill it maybe a few milimetres below normal and go easy on the topping. I hand her the drink, she takes the top off immediately and walks away. I wished her a nice day and i think it pissed her off more. Oops.

    Oh, and the lid? Had just a tiny bit of whipped cream on it.
    Last edited by Refkeila; 05-22-2009, 07:28 AM.
    "Who in their right mind would commision a Sistine Chapel-style ceiling of pooping catgirls?"

    "I dunno. Atheists, probably."

  • #2
    Quoth Refkeila View Post
    Not to mention the lawsuit you'd no doubt hit us with if you dumped it on yourself as soon as you touched it.
    i..hate...people. grrrrrrrr. Props to you for not folding! Not all of us could have put up with it. I may have just given her what she wanted hoping she'd spill it all over herself and get horribly burned just to learn a lesson.

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    • #3
      I think it's alarming that I saw "psycho" in the thread title, and thought it was going to be about me.

      Maybe it was...was I wearing a dress that day? Hrm...

      /you don't think I'm crazy, do you Mr. Waffles!?
      "That's too bad. Hospitals aren't fun to fight through."
      "What IS fun to fight through?"
      "Gardens. Electronics shops. Antique stores, but only if they're classy."

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      • #4
        Way to go on not caving! Cause you know if you had, she would have inevitably done something stupid and tried to pin it on you not giving her a lid.

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        • #5
          Quoth KhirasHY View Post
          /you don't think I'm crazy, do you Mr. Waffles!?
          You must be. It's Mister Flibbles.

          (cookie for the reference)
          I AM the evil bastard!
          A+ Certified IT Technician

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          • #6
            Quoth GiftShopGirl View Post
            Way to go on not caving! Cause you know if you had, she would have inevitably done something stupid an
            Plus, then Refkeila becomes one of "The other people have done it..." to the coworkers.

            Way to stick to your guns.

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            • #7
              A big definate congrats on not caving and for even going the extra step to ensure that the stuff didn't stick to the lid. I can say with 100% honesty that I would not have been so nice, and in fact would've filled it just right so that it ALL came off with the lid. hehe.
              "Some wounds grow worse beneath the surgeon's hand; better that they were not touched at all."

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              • #8
                Quoth lordlundar View Post
                You must be. It's Mister Flibbles.

                Shall I tell the rest of the class the reference or just the King of the Potato People?

                Red Dwarf FTW
                If today is an indication of the rest of the week, I'm going to need to start drinking. - Mongo Skruddgemire

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                • #9
                  I visit the king all the time on my flying carpet. It's a little 3 seater you know.
                  Bark like a chicken!

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                  • #10
                    So, for some reason My3Cents stopped working on my computer maybe a month or 2 ago. So a couple weeks ago I was at my parents' house and it worked fine, so I caught up on all the letters I couldn't read at home. Today I'm at my parents' again doing laundry, so I thought I'd read all the newer ones...and it won't work on their computer now...!

                    I duzzint get it.
                    I don't go in for ancient wisdom
                    I don't believe just 'cause ideas are tenacious
                    It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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                    • #11
                      Quoth Crawley View Post
                      Shall I tell the rest of the class the reference or just the King of the Potato People?
                      And a cookie for you.
                      I AM the evil bastard!
                      A+ Certified IT Technician

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                      • #12
                        Quoth Refkeila View Post
                        I wished her a nice day and i think it pissed her off more. Oops.
                        Haven't you noticed? This is always the best part.
                        A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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                        • #13
                          Quoth lordlundar View Post
                          You must be. It's Mister Flibbles.

                          (cookie for the reference)
                          I'm wondering why we can't meet anyone that shoots straight.

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                          • #14
                            Good on you for not giving in to her.

                            And, seriously, what do people like this do when a real crisis happens? A smidgeon of whipped cream on the underside of the lid??? OMG - the sky is falling.

                            I wanna trade lives with someone like that, just one time - if THAT is considered drama-worthy.
                            "So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13

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                            • #15
                              Your justice system is flawed anyway.

                              Friend of mine was sued for sexual assault. He had touched a womans ass with the back of his hand in a crowded subway by mistake. She wanted to sue him for 10 million.

                              Case was dismissed, but that sort of thing wouldn't even be considered over here.

                              One of the things I actually like about Europe.
                              http://www.deezer.com/#music/album/100130
                              Melody Gardot

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