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Dead Tiger Lily (horrifically long) O_o
So, jumping right in with one of the banes of my existence. There's this "struggling artist" who's been a repeat offender for several years. She's both rude and mind-bendingly stupid--the kind of person you see coming up to the counter and immediately blurt, "Oh, shit!" and try to find somewhere to hide.
One of the things that bugs me the most about her is her insistence on asking questions and refusing to listen to the answers. I've lost count of the number of times I've explained--even demonstrated--how to use the one-hour-photo kiosks and she still didn't get it, at first because she's just stupid and whatever you say goes in one ear and out the other, and later because she won't stop interrupting me while I'm in the process of answering her question. And what does she say when she interrupts my answering her question? She asks the same question over again! And again. And again. And fucking again. I get maybe three or four words into the explanation and she cuts me off with the same thing I was trying to answer.
It finally got to the point where I had to say, "Are you gonna let me answer your question?" That shut her up...for a while.
Now, about the "struggling artist" part. You'll see why she's struggling in a moment. She's got this obsession with dead plants. She once said something about being able to appreciate their beauty. When I heard that, my brain almost folded in on itself.
There's one in particular that she's got a special fixation on. The first time I saw it, I didn't know what the hell it was. It looked like a cross between a dessicated banana peel and something from a Giger painting. After one of my coworkers asked her what it was, we learned that it was a dead tiger lily. She has taken at least a thousand pictures of that thing, trying to get "the right angle" on it, and has never been satisfied with the result.
There is no right angle for that thing. But she prints dozens upon dozens of pictures of her precious, beautiful decomposing leaf, claiming that it's for one of her art projects.
And that's just the warm-up.
The pinnacle of her stupidity came a few months ago, when she printed some pictures and copied her memory card onto a CD. We'd been having some problems with the CD burner, so one of us told her not to delete the pictures on her card until the CD was finished, just in case the burner had one of its little episodes and failed to make the CD. Which is just a good idea anyway, but when customers are involved, common sense is not all that common.
So, to emphasize...she was told specifically not to delete her card until the CD came out and was verified to have all of her pictures on it.
Guess what she did?
And naturally, the CD burner had another brainfart. We tried several times to remake the CD, but it never came out.
Somehow, her warped mind translated her refusal to listen to our advice into, "it's all our fault that her order was lost." Yes...she did what we told her not to do, so of course it's our fault that her pictures were lost.
She demanded that we retrieve the photos she'd deleted. I don't know of any way to do it, but just to shut her up, we asked Fuji support if it could be done. They told us, "Maybe, if she doesn't save any more files to the card." With heavy emphasis on maybe. So we relayed the info to her and offered to send her card to Portland to see what they could do.
Guess what she did the next morning? Yes, she wanted the card back so she could take a few more pictures. Despite what we'd told her the day before. So after she returned the card, we sent it to Portland and--surprise--they couldn't retrieve any of her photos. Which, of course, is once again our fault. And after going back and forth with her for a couple weeks, management caved in and gave her $300 worth of free pictures.
Nice, huh? We get to pay for her mistakes. Two of 'em so far, and however many more in the future. Fuck you, management, fuck you very much.
Sorry this is so long right off the bat, but this has been going on for a number of months. And what the hell, I might as well start off strong.
One of the things that bugs me the most about her is her insistence on asking questions and refusing to listen to the answers. I've lost count of the number of times I've explained--even demonstrated--how to use the one-hour-photo kiosks and she still didn't get it, at first because she's just stupid and whatever you say goes in one ear and out the other, and later because she won't stop interrupting me while I'm in the process of answering her question. And what does she say when she interrupts my answering her question? She asks the same question over again! And again. And again. And fucking again. I get maybe three or four words into the explanation and she cuts me off with the same thing I was trying to answer.
It finally got to the point where I had to say, "Are you gonna let me answer your question?" That shut her up...for a while.
Now, about the "struggling artist" part. You'll see why she's struggling in a moment. She's got this obsession with dead plants. She once said something about being able to appreciate their beauty. When I heard that, my brain almost folded in on itself.
There's one in particular that she's got a special fixation on. The first time I saw it, I didn't know what the hell it was. It looked like a cross between a dessicated banana peel and something from a Giger painting. After one of my coworkers asked her what it was, we learned that it was a dead tiger lily. She has taken at least a thousand pictures of that thing, trying to get "the right angle" on it, and has never been satisfied with the result.
There is no right angle for that thing. But she prints dozens upon dozens of pictures of her precious, beautiful decomposing leaf, claiming that it's for one of her art projects.
And that's just the warm-up.
The pinnacle of her stupidity came a few months ago, when she printed some pictures and copied her memory card onto a CD. We'd been having some problems with the CD burner, so one of us told her not to delete the pictures on her card until the CD was finished, just in case the burner had one of its little episodes and failed to make the CD. Which is just a good idea anyway, but when customers are involved, common sense is not all that common.
So, to emphasize...she was told specifically not to delete her card until the CD came out and was verified to have all of her pictures on it.
Guess what she did?
And naturally, the CD burner had another brainfart. We tried several times to remake the CD, but it never came out.
Somehow, her warped mind translated her refusal to listen to our advice into, "it's all our fault that her order was lost." Yes...she did what we told her not to do, so of course it's our fault that her pictures were lost.
She demanded that we retrieve the photos she'd deleted. I don't know of any way to do it, but just to shut her up, we asked Fuji support if it could be done. They told us, "Maybe, if she doesn't save any more files to the card." With heavy emphasis on maybe. So we relayed the info to her and offered to send her card to Portland to see what they could do.
Guess what she did the next morning? Yes, she wanted the card back so she could take a few more pictures. Despite what we'd told her the day before. So after she returned the card, we sent it to Portland and--surprise--they couldn't retrieve any of her photos. Which, of course, is once again our fault. And after going back and forth with her for a couple weeks, management caved in and gave her $300 worth of free pictures.
Nice, huh? We get to pay for her mistakes. Two of 'em so far, and however many more in the future. Fuck you, management, fuck you very much.
Sorry this is so long right off the bat, but this has been going on for a number of months. And what the hell, I might as well start off strong.
and then 
, but then he'd say something like "Oh, I'm not blaming you, or your lab, It's my own damn stupidity. I didn't have the focus (or whatever) set right." 
Most of my customers make me wish I had a real, functioning bowel disruptor. Though that's probably something I should never be allowed to possess, should anyone ever make one. Because I'd be using it all the time. 
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