NO, we are NOT open!

[Nephy]

So, 12:00 in the afternoon a customer wanders into the store, looks around, and asks "Are you open?"
Simple enough, right?

Except for the fact that said customer ignored the readerboard that says "Coming soon!", the signs that say "We will open June 4th!", had to pry the doors open to get in, and saw that we have NO PRODUCTS on the shelves... and yet still had to ask if we were open.



I hate people.

We are currently in the process of setting up my new store, and it happens all day long. People assume that because there's cars in the parking lot, we MUST be open.

One woman called a few days ago and said "I'd like to refill my prescription" We informed her that we are not infact open yet, but will be next week. She threw a hissy fit that she's had her prescriptions filled at that store for YEARS.. which is odd, since it was previously an open field, and there are absolutly no other stores in that town.

I hate people.. seriously.

Although it has been nice not dealing with (actual) customers. Nice little break from the parade of stupid and self righteous that I'm used to dealing with.

[MoonChild2007]

She threw a hissy fit that she's had her prescriptions filled at that store for YEARS.. which is odd, since it was previously an open field, and there are absolutly no other stores in that town.

Customers always pull that "I've been with this x-company for years" crap. A part of me wants to tell them, "well if you have been with us for years, shouldn't you know about how we work?"

[Sunflash]

Heh. If I were you, I'd setup some water-ballon-loaded-slingshots aimed at the door, and set 'em up to go off via Trip-wire...

[CiggyStoreClerk]

Haha, I once had a customer saying that they've been playing on our website for 20 years. Which is an amazing feat considering our site has only been open for 15 years, and the internet only became available to the general public for 16 years.

[MageAkyla]

I'm always amazed by how many people don't realize that if you have to pry the door open, the store probably isn't open! About 8 months ago my store had its grand opening, we had a huge banner on the building AND signs on every door and window. However, during set up we had people prying open doors, CLIMBING over boxes in the way and still were confused we weren't open.

When we got a little stock on the shelves, they started wandering. When told we weren't open, they would reply "it's okay, i'm just looking". It's not okay, we have pallets and boxes and all sorts of lawsuits waiting to happen all over the place.


And I still get the "I bought it here last year" whine. Sorry, not possible! It was annoying enough having people ask if we're getting so and so item in like the other stores in the chain did last year. Only two managers even had previously worked for the company.

[BethB]

So I'm guessing holding signs like Wile E. Coyote would be out. Repeating yourself a thousand times per day would get annoying but since customers don't read....

[mattm04]

Last year my company opened a new store nearby. Some of the new hires for one depts never showed so I was asked to come in a few weeks before the store opened to help whit setup. They had to schedule people to come in and leave on the hour so they could have someone unlock the doors and let the employees in our out. Originally they would keep one set of doors unlocked by have the motors off but people kept coming in.

Despite the almost completely empty shelves except for vendor stocked soda and cookies, just the metal skeletons for the register stands, people on szizzor lifts going around the store putting the final touches on the mechanical stuff, pallets of ceiling tiles sitting on the floor waiting to be installed, most of the lights off, employees wearing street clothes getting the shelves ready to stock and the deli, bakery, etc setting up tables and organizing the back rooms to get ready to get the first frozen loads customers would sneak in and ask if we we open OR demand to know why no product was on the shelves.

[tropicsgoddess]

Customers always pull that "I've been with this x-company for years" crap. A part of me wants to tell them, "well if you have been with us for years, shouldn't you know about how we work?"

Of all the bullshit SC claims, this one is number one! Hell, would be nice to tell them this instead...

[Sandman]

I have a simple solution.. start nailing all those customers for trespassing and/or B&E.

[South Texan]

So, 12:00 in the afternoon a customer wanders into the store, looks around, and asks "Are you open?"

"Why, of course we are, sir! The cover charge for your sneak peek at all the empty shelves and non-working cash registers, however, is $15. I will happily take that from you now."


.

[EricKei]

And, naturally, I'm sure these braniacs were pissed about the horrible mess that was there -- I mean, a body could get HURT clambering over all these boxes and forcing open closed doors in the dark like this...HAVE YOU NO RESPECT FOR YOUR LONG-TIME CUSTOMERS WHO HAVE BEEN SHOPPING HERE FOR ALL THESE YEARS?! I mean, really, the NERVE...

[mharbourgirl]

I have a simple solution.. start nailing all those customers for trespassing and/or B&E to the wall as an example to all the rest.

There, fixed it for ya.

[wraiths_crono]

If you think the store front side is bad, how bout my company's phone, I have received no less thatn 3 people that claimed to have been receiving support from my company for 3 or more years. I just started taking appointments in January... and there was never a company close to mines name in Arizona. gah!