First time poster! I work in the ID office at the University I attend. I have worked here since before I was a freshmen and I still work here as a super senior. I have two managers who are amazing and are experts with dealing with obnoxious people. Here are a list of the most random and bizarre folks that have ever walked through this office. Seriously, how did they make it this far in life.
Helpful Parents
That is sweet that you want to help your kid becoming an adult and all but they need to learn to do things for themselves.
I had this one mother call me from New York (I go to school in DE) and she left me baffled by the end of our conversation.
Mom: Hi, I am calling because my daughter has lost her university ID card and needs to get it replaced.
Me: Ok, she needs to come into Student Services with a photo id (license or Passport) and it will be a $15 replacement fee.
Mom: Oh that's fine, but is there anyway it can be delivered to her?
Me: No. We need to have the card-holder present for a replacement.
Mom: Well, I am not saying you have to deliver it personally but is there anyway way it can be brought to her?
Me: I am sorry but she really needs to come to our office because she has to fill out some paperwork as well.
Mom: Well, the thing is. . . it is cold and she left all her winter clothes at home so she really can't leave her dorm room.
. . . . . how is she getting to her classes?
The Crybaby
It is our policy to not retake pictures unless the person blinked or has changed drastically over the years. Otherwise we would be retaking pictures all the time because no one is ever happy! I have had people get upset and mumble profanities at me but only once did a girl break down in hysterics. I mean she was kicking and screaming in front of hundreds of other incoming freshmen waiting to get their id cards. I stood their stunned. Really? Really? Who the hell approved your application? Seriously, it needs to be revoked!
The Chump
Its always a group of guys that come in together cause their one friend lost his card. Then they all stand at the counter and bombard me with questions. I am sick and tired of people asking if I make fake ids. I really like this job. We have a tv and a lot of downtime. My boss is awesome and brings me baked treats on occasion. I would not jeopardize that! So then they will ask if I will make them a fake id. This one guy called me a bitch and tried to hit me in the face because i wouldn't change his name. Guess what he wanted it changed to? . . . . . . Hung Like a Horse
compensating for something there, buddy?
other annoyances include;
- "What do you mean it's $15!!! last time i came here it was only $5!!!
*No, it was never 5 dollars dipshit!!!* And oh my god, July will suck because the price will be raised to $25!!!
- We also do pool id cards (basically the office i work for does everything as well as provide a phone directory service. we just print the cards people!!) So please, if your infant/toddler/child needs to get his or her picture taken DO NOT and I repeat DO NOT wake the child from his nap. Otherwise they turn into little gremlins and you wont be pleased with the final product.
- My favorite is when someone storms into the office, already red in the face, and yells at me "You screwed it up!!!"
You caught me! my life's mission is to fuck with strangers. When I'm bored I will rummage through files and change important bits of information to see if anyone will notice. But every time it was because the person sent in the wrong address/birthdate/ssn/etc and it is my fault I didn't catch it in time. . . . i dont deal with that stuff i just print ID cards!
Other than that most customers are decent. Thanks for letting me vent! I must commend everyone else on this site for putting up with the most crazed batshit I have ever heard of.
till next time. . . .
Helpful Parents
That is sweet that you want to help your kid becoming an adult and all but they need to learn to do things for themselves.
I had this one mother call me from New York (I go to school in DE) and she left me baffled by the end of our conversation.
Mom: Hi, I am calling because my daughter has lost her university ID card and needs to get it replaced.
Me: Ok, she needs to come into Student Services with a photo id (license or Passport) and it will be a $15 replacement fee.
Mom: Oh that's fine, but is there anyway it can be delivered to her?
Me: No. We need to have the card-holder present for a replacement.
Mom: Well, I am not saying you have to deliver it personally but is there anyway way it can be brought to her?
Me: I am sorry but she really needs to come to our office because she has to fill out some paperwork as well.
Mom: Well, the thing is. . . it is cold and she left all her winter clothes at home so she really can't leave her dorm room.
. . . . . how is she getting to her classes?
The Crybaby
It is our policy to not retake pictures unless the person blinked or has changed drastically over the years. Otherwise we would be retaking pictures all the time because no one is ever happy! I have had people get upset and mumble profanities at me but only once did a girl break down in hysterics. I mean she was kicking and screaming in front of hundreds of other incoming freshmen waiting to get their id cards. I stood their stunned. Really? Really? Who the hell approved your application? Seriously, it needs to be revoked!
The Chump
Its always a group of guys that come in together cause their one friend lost his card. Then they all stand at the counter and bombard me with questions. I am sick and tired of people asking if I make fake ids. I really like this job. We have a tv and a lot of downtime. My boss is awesome and brings me baked treats on occasion. I would not jeopardize that! So then they will ask if I will make them a fake id. This one guy called me a bitch and tried to hit me in the face because i wouldn't change his name. Guess what he wanted it changed to? . . . . . . Hung Like a Horse
compensating for something there, buddy?
other annoyances include;
- "What do you mean it's $15!!! last time i came here it was only $5!!!
*No, it was never 5 dollars dipshit!!!* And oh my god, July will suck because the price will be raised to $25!!!
- We also do pool id cards (basically the office i work for does everything as well as provide a phone directory service. we just print the cards people!!) So please, if your infant/toddler/child needs to get his or her picture taken DO NOT and I repeat DO NOT wake the child from his nap. Otherwise they turn into little gremlins and you wont be pleased with the final product.
- My favorite is when someone storms into the office, already red in the face, and yells at me "You screwed it up!!!"
You caught me! my life's mission is to fuck with strangers. When I'm bored I will rummage through files and change important bits of information to see if anyone will notice. But every time it was because the person sent in the wrong address/birthdate/ssn/etc and it is my fault I didn't catch it in time. . . . i dont deal with that stuff i just print ID cards!
Other than that most customers are decent. Thanks for letting me vent! I must commend everyone else on this site for putting up with the most crazed batshit I have ever heard of.
till next time. . . .
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