We caught yet another shoplifter today. We've gone from catching a couple a month to a couple a week lately. And we don't even have a working camera system (we have about 25 cameras, but the monitor for them is broken) - the only reason we catch so many is the sheer number of employees in the store (about 275 or so, in a grocery store). Don't ask me why we can't get it fixed, I don't know. We also don't have dedicated LP staff - we hire off duty cops for security after dark, but they're there more as a show than anything else. One of them will walk the store regularly and busts and/or scares off a few people a week, the rest just stand by the doors.
This one pretended to only speak Chinese or another Asian language, according to the store manager (who speaks 3 or 4 languages fluently himself). We get very few non-English speakers in the store - we're a very high end, gourmet/organic store, in the richest part of the city. You need to know at least a little English to read the labels, a bit more just to handle our horribly unfriendly credit card machines, plus I got a look at her as the cops lead her out in silver bracelets - she's come through my line before speaking English (a bit broken, but some English - enough that I could understand what she was trying to say).
In a nutshell - not speaking English doesn't excuse you from shoving items in your pockets in plain view of employees.
This one pretended to only speak Chinese or another Asian language, according to the store manager (who speaks 3 or 4 languages fluently himself). We get very few non-English speakers in the store - we're a very high end, gourmet/organic store, in the richest part of the city. You need to know at least a little English to read the labels, a bit more just to handle our horribly unfriendly credit card machines, plus I got a look at her as the cops lead her out in silver bracelets - she's come through my line before speaking English (a bit broken, but some English - enough that I could understand what she was trying to say).
In a nutshell - not speaking English doesn't excuse you from shoving items in your pockets in plain view of employees.
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