GAAH!!!!! Again....AGAIN I get the raw end of the deal when covering for a cashier!!!!
Current deal: $7.59 ream of paper for $2 after rebate. About the only redeeming thing about this particular SC encounter was the 8x11 sign was AT the register, so I didn't have to go and fetch it for this guy.
Anyway.
A cantankerous old man bought a ream of said paper and a package of pens that was on sale for $1 (point of sale price. No rebate on that one).
Me: $9.02 please.
Cantankerous Old Man pays, I give him his change, and only THEN does he start complaining.
SC: How much were those pens?
Me: $1
SC: Ok, that paper is $2, so how'd I get to $9?!?!
Me: Well, the paper has a rebate, which is printing up right now.
SC: No, the sign says $2!!!!!! *points angrily at sign*
I picked the sign up and calmly pointed to the words "AFTER REBATE" which were right there, plain as day. Not hidden in the fine print.
SC: You know what....I'm not interested.
Me: Ok fine.
I start to take the paper back out of his bag so I can give him a refund.
SC *REALLY mad now*: Excuse me WHAT ARE YOU DOING?!
Me: You said you weren't interested, so---
SC: NO! I'm not interested IN YOUR REBATE!!! I'm still buying that paper.
Me: Um....OK.
SC: You know, that's not right. It's not at all clear.
Me *holding up the sign again*: Sir, it says "after rebate" right on it.
SC: I can see that!!!
Me:
SC: But it's just not plain!!!
*leaves, without rebate form*
Not plain? How much MORE plain than "AFTER REBATE" can you possibly get?
And you're just going to throw away the $5.29? I don't understand that logic at all.
Current deal: $7.59 ream of paper for $2 after rebate. About the only redeeming thing about this particular SC encounter was the 8x11 sign was AT the register, so I didn't have to go and fetch it for this guy.
Anyway.
A cantankerous old man bought a ream of said paper and a package of pens that was on sale for $1 (point of sale price. No rebate on that one).
Me: $9.02 please.
Cantankerous Old Man pays, I give him his change, and only THEN does he start complaining.
SC: How much were those pens?
Me: $1
SC: Ok, that paper is $2, so how'd I get to $9?!?!
Me: Well, the paper has a rebate, which is printing up right now.
SC: No, the sign says $2!!!!!! *points angrily at sign*
I picked the sign up and calmly pointed to the words "AFTER REBATE" which were right there, plain as day. Not hidden in the fine print.
SC: You know what....I'm not interested.
Me: Ok fine.
I start to take the paper back out of his bag so I can give him a refund.
SC *REALLY mad now*: Excuse me WHAT ARE YOU DOING?!
Me: You said you weren't interested, so---
SC: NO! I'm not interested IN YOUR REBATE!!! I'm still buying that paper.
Me: Um....OK.
SC: You know, that's not right. It's not at all clear.
Me *holding up the sign again*: Sir, it says "after rebate" right on it.
SC: I can see that!!!
Me:
SC: But it's just not plain!!!
*leaves, without rebate form*
Not plain? How much MORE plain than "AFTER REBATE" can you possibly get?
And you're just going to throw away the $5.29? I don't understand that logic at all.
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