Bookstore Suck

[pile of monkeys]

We are STEALING from her! Except she didn't buy it in the first place...

I'll just give you my side of the conversation. It might be more amusing that way.

Me: "Thanks for calling >bookstore<, may I help you? Oh, I'm sorry to hear that."

"No, I'm afraid we really can't do anything about a lost gift card, ma'am."

"Well, if you bought it yesterday, and knew the register you were at and the time..."

"If it's been since Christmas, we really can't do anything about it."

"Perhaps if the person who bought it for you had the receipt with the gift card number..."

"I'm sorry you think that's ridiculous, but we have no way to track gift cards without the number on the back."

"No, we can't look it up by your name."

"Because, ma'am, when people purchase gift cards from us they don't tell us who they're giving them to."

"I fail to see how we are stealing from you, ma'am. The back of every gift card is clearly printed with the statement that they cannot be replaced if lost or stolen."

"...no, I'm certain no other store will replace lost gift cards either. It's standard practice."

"No ma'am, we are not stealing from you."

"Please call whomever you think you need to, but I doubt the police will be able to help."

"I'll be happy to give you the owner's number if you would like your lawyers to contact him."

"Ma'am, I am unable to help you. If you have no other questions, I'll be hanging up now."

"I'm sorry you feel we are thieves. Have a nice day." >click<

Oh, God. I have this exact conversation probably 4-5 times a week. We're a smaller business, so, theoretically, if you can tell me the day it was purchased, the time of day, and how it was paid for, I might might be able to find the original transaction. However, people who have lost (and who usually admit to throwing away) their gift cards can give me no clearer information than "it was purchased the week before Christmas with a credit card." Yeah, can't help you. I always wonder if these people, after losing a $20 bill because it fell out of their pocket or got carried away by the wind or was stolen by gnomes, go to the bank and demand a fresh $20 bill to replace it. I suspect the bank also has a "no replacement" policy.

Gift cards are the bane of my existence.

[BookstoreEscapee]

Well, if the customer wants to take the stairs, just tell 'em you'll meet them up there.

[Crab]

Now, I think before you harangue a pregnant woman, you need to ask yourself 3 questions:

1. Am I now, or have I ever been, pregnant?

2. Will I ever become pregnant?

3. Do I even have a uterus and/or vagina?

4. Do I wish to suffer the wrath of the pregnant woman?

[Legal Eagle]

who is dumb enough to piss off a pregnant woman?

those bitches are dangerous