In a perfect world, people doing research would come to the library and be able to use our resources, mostly without fear of a crazy person not stinking up the place, or pissing in the water fountain.
Also, people would use the computer for entertainment for the 2 hours alloted a day and they will go away.
Of course, I'm in one of the Hell's, where useless shits will stay on the computers all day. Back when we had computers just for research (and all those liars where saying they were doing research) I remember one time this young lady needed a computer to learn a language. She was on her cell phone and wasn't paying attention when a computer became available. One of our regulars jumps on it. I go to him, telling him that she was there first, she was doing research. He said she was on her phone, she should have been paying attention. That it happened to him he was waiting for a computer and someone got on before him. That he was doing research too.
yeah, we won't discuss how watching YouTube isn't research (ok, if he was keeping notes, I could see it was research). I did take off 30 min. from his time. Then I saw for his second hour he used a different card number so I deleted the first card.
Yesterday one of our regulars, who no one likes because he's a piece of shit, starts bitching, as usual. The set up now is you have to log in to a main computer that will assign you a computer. If all the computers are in use, the main computer will keep you in queue and when it's your turn your number should show.
When I worked a branch, the librarians would call up the numbers that came up. That lead to a lot of problems because the patrons would no bother to look at the main computer to see when it was their turn. They expected the librarians to call out. Of course, the logic never penetrated their skulls that when the librarian is helping a patron, and can't monitor the numbers coming up, then no number is called out. I had loads of trouble when people complained that we never called out their number. Even if we were helping patrons find books/help with the copy machine/answering the phone, the librarian isn't doing his/her duty if he/she isn't calling out the numbers.
Ugh.
So a courtesy is confused for a right.
Back to the guy we hate. He was bithcing how we don't call out the numbers. I point out to him that the third floor (where the "research" computers are) is huge, that if someone went away to look at a magazine or a book they would not hear us. He repeated himself. I told him that people have to be responsible for themselves, and told him how if the librarian is helping other people then the librarian isn't around to call out numbers. He repeats himself and complains that there are people who have several library cards and log in all the time while he has to wait.
I wrote down his card number on a computer he was on earlier. When his number came up (for computer #50) I asked him:
me: werne't you on computer # 40?
sc: yeah.
me: the card number you used on that computer isn't the same one on #50.
sc: That wasn't me.
me: ok, then I just have to delete that other number.
sc: *nasty grumbling*
It was time for me to go home so I didn't get a chance to delete the first number.
But he is full of s hit like that. He's always complaining about how we should do things to make his life easier.
Also, people would use the computer for entertainment for the 2 hours alloted a day and they will go away.
Of course, I'm in one of the Hell's, where useless shits will stay on the computers all day. Back when we had computers just for research (and all those liars where saying they were doing research) I remember one time this young lady needed a computer to learn a language. She was on her cell phone and wasn't paying attention when a computer became available. One of our regulars jumps on it. I go to him, telling him that she was there first, she was doing research. He said she was on her phone, she should have been paying attention. That it happened to him he was waiting for a computer and someone got on before him. That he was doing research too.
yeah, we won't discuss how watching YouTube isn't research (ok, if he was keeping notes, I could see it was research). I did take off 30 min. from his time. Then I saw for his second hour he used a different card number so I deleted the first card.
Yesterday one of our regulars, who no one likes because he's a piece of shit, starts bitching, as usual. The set up now is you have to log in to a main computer that will assign you a computer. If all the computers are in use, the main computer will keep you in queue and when it's your turn your number should show.
When I worked a branch, the librarians would call up the numbers that came up. That lead to a lot of problems because the patrons would no bother to look at the main computer to see when it was their turn. They expected the librarians to call out. Of course, the logic never penetrated their skulls that when the librarian is helping a patron, and can't monitor the numbers coming up, then no number is called out. I had loads of trouble when people complained that we never called out their number. Even if we were helping patrons find books/help with the copy machine/answering the phone, the librarian isn't doing his/her duty if he/she isn't calling out the numbers.
Ugh.
So a courtesy is confused for a right.
Back to the guy we hate. He was bithcing how we don't call out the numbers. I point out to him that the third floor (where the "research" computers are) is huge, that if someone went away to look at a magazine or a book they would not hear us. He repeated himself. I told him that people have to be responsible for themselves, and told him how if the librarian is helping other people then the librarian isn't around to call out numbers. He repeats himself and complains that there are people who have several library cards and log in all the time while he has to wait.
I wrote down his card number on a computer he was on earlier. When his number came up (for computer #50) I asked him:
me: werne't you on computer # 40?
sc: yeah.
me: the card number you used on that computer isn't the same one on #50.
sc: That wasn't me.
me: ok, then I just have to delete that other number.
sc: *nasty grumbling*
It was time for me to go home so I didn't get a chance to delete the first number.
But he is full of s hit like that. He's always complaining about how we should do things to make his life easier.
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