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This reminds me of a very similar customer.
I work in a Safeway in a very rich neighborhood. We get all kinds of snobs. One day, I get an unusually nice customer. She looks like she's pretty wealthy. Stereotypical black dress, pearl necklace, big earings, and nice hair.
She asks me how my day had been, a refreshing change of pace in customer behavior, and several other pleasantries. Her total comes up, $275.50 roughly, and she pays with five $50 bills, and the $10 bills. I pop open the register and give her the cash change (At safeway and many other stores coin change is given out from a machine in front of the cashier.) and for some reason, my change machine flips a bitch and stops working. I pop open the till to give her coin change, and ruh roh, I don't have none.
No more misses nice customer
Me: Oh no! It looks like my machine is busted. If you want to collect your 50 cents you'll have to go up to the customer service desk to collect it.
SC: Wait... Why can't you give me change from your register?
Me: Unfortunately we rely on the machines to work, so the only change I have in the register is loose coins form other customers.
SC: I HAVE TO WALK TO THE CUSTOMER SERVICE DESK FOR FIFTY ****ING CENTS?! (Yes, she really did swear and yell. Funny thing is, the Customer Service desk is 8 feet behind her.)
Me: I apologize ma'am, I really mean it, I can't help you.
SC: I have to walk to the service desk,a nd show them my receipt and ask for 50 ****ing cents?! That is the stupidest thing I've EVER heard! What kind of grocery store doesn't carry change in the ****ing registers!
Then a man who I can only assume was her husband or brother grabs her shoulders and kind of drags her out of the store.
I work in a Safeway in a very rich neighborhood. We get all kinds of snobs. One day, I get an unusually nice customer. She looks like she's pretty wealthy. Stereotypical black dress, pearl necklace, big earings, and nice hair.
She asks me how my day had been, a refreshing change of pace in customer behavior, and several other pleasantries. Her total comes up, $275.50 roughly, and she pays with five $50 bills, and the $10 bills. I pop open the register and give her the cash change (At safeway and many other stores coin change is given out from a machine in front of the cashier.) and for some reason, my change machine flips a bitch and stops working. I pop open the till to give her coin change, and ruh roh, I don't have none.
No more misses nice customer
Me: Oh no! It looks like my machine is busted. If you want to collect your 50 cents you'll have to go up to the customer service desk to collect it.
SC: Wait... Why can't you give me change from your register?
Me: Unfortunately we rely on the machines to work, so the only change I have in the register is loose coins form other customers.
SC: I HAVE TO WALK TO THE CUSTOMER SERVICE DESK FOR FIFTY ****ING CENTS?! (Yes, she really did swear and yell. Funny thing is, the Customer Service desk is 8 feet behind her.)
Me: I apologize ma'am, I really mean it, I can't help you.
SC: I have to walk to the service desk,a nd show them my receipt and ask for 50 ****ing cents?! That is the stupidest thing I've EVER heard! What kind of grocery store doesn't carry change in the ****ing registers!
Then a man who I can only assume was her husband or brother grabs her shoulders and kind of drags her out of the store.
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