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There were only two tables of customers in the restaurant for lunch today. Since neither one was mine, I spent most of my time walking around and around, looking for something to do, when I started to pass by the host stand again and …
There was a woman standing in the lobby! Nope, not a customer. She was angry and barking at my manager. I stood at the computer, trying to appear busy (like I was downloading porn or something) so I could listen in.
She was getting louder and louder, on the verge of yelling.
What could have made her so upset?
Had we left-out an entrée from her to-go order? Had we misplaced a reservation for a wedding reception? Did her husband get violently ill after eating here last night? Was her car vandalized or stolen from our parking lot?
No. Far, far worse than any of that.
Her balloons were missing!!
She'd forgotten her two balloons here the night before - the shiny silvery-looking kind, with some dopey saying on them, like "Over the Hill," or "Nifty at Fifty."
She had called and asked us told hold on to them, and someone allegedly agreed to save them for her until she returned this morning to pick them up.
But when she arrived, they were gone.
By now she was definitely yelling. Yelling about how far she'd driven, and how someone had told her over the phone that they were still here, yadda, yadda, yadda.
I would have offered her three bucks - so she could go buy two new balloons - but I didn't have any cash on me. I also suspect that wouldn't have helped the situation.
Neither would my asking, "If they're so important to you, then why did you leave them here last night?" No, that certainly wouldn't have helped.
Eventually she stomped out.
Then the phone rang. The hostess answered, and with a look of horror on her face she told our manager, "It's her! She's on the phone!"
Yes, Psycho was on her cell phone, staring at us through the front window of the restaurant!
"Did I talk to you earlier about my balloons?!" she demanded.
"Um, yeh. You were in here just two minutes ago, right?"
"I knew you were lying, you a**holes!"
She hung-up and drove away.
I bet she'll write some stupid complaint letter to the corporate office about her balloons.
Maybe they'll send her three bucks for them.
With an apology form-letter.
"We sincerely regret the [loss of your balloons]."
Yep, that would be nice.
There was a woman standing in the lobby! Nope, not a customer. She was angry and barking at my manager. I stood at the computer, trying to appear busy (like I was downloading porn or something) so I could listen in.
She was getting louder and louder, on the verge of yelling.
What could have made her so upset?
Had we left-out an entrée from her to-go order? Had we misplaced a reservation for a wedding reception? Did her husband get violently ill after eating here last night? Was her car vandalized or stolen from our parking lot?
No. Far, far worse than any of that.
Her balloons were missing!!
She'd forgotten her two balloons here the night before - the shiny silvery-looking kind, with some dopey saying on them, like "Over the Hill," or "Nifty at Fifty."
She had called and asked us told hold on to them, and someone allegedly agreed to save them for her until she returned this morning to pick them up.
But when she arrived, they were gone.
By now she was definitely yelling. Yelling about how far she'd driven, and how someone had told her over the phone that they were still here, yadda, yadda, yadda.
I would have offered her three bucks - so she could go buy two new balloons - but I didn't have any cash on me. I also suspect that wouldn't have helped the situation.
Neither would my asking, "If they're so important to you, then why did you leave them here last night?" No, that certainly wouldn't have helped.
Eventually she stomped out.
Then the phone rang. The hostess answered, and with a look of horror on her face she told our manager, "It's her! She's on the phone!"
Yes, Psycho was on her cell phone, staring at us through the front window of the restaurant!
"Did I talk to you earlier about my balloons?!" she demanded.
"Um, yeh. You were in here just two minutes ago, right?"
"I knew you were lying, you a**holes!"
She hung-up and drove away.
I bet she'll write some stupid complaint letter to the corporate office about her balloons.
Maybe they'll send her three bucks for them.
With an apology form-letter.
"We sincerely regret the [loss of your balloons]."
Yep, that would be nice.
If so, I can definitely see WHY she's sad and lonely!!!
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