Various coupon stories!

[Digitalpotato]

These have all happened ever since I begun working in 2007, at Subway. >.<

Side note: I have no idea how it is at other Subways or even Retail stores, but at this Subway you can only use one coupon per order. This was changed sometime in like 2008 because too many people were using multiple coupons and making us lose money. See, people could use stuff like free cookie, free chips, free sub with purchase of blablabla etc.


We also have a sign that says that. yeah, of course...people don't read it!

SC: I can only use one coupon?
Me: Yeah, the computer was also changed so we couldn't use more than one discount.
[it's true...if someone wants a meal and a coupon I have to enter the chips and drinks manually instead of hitting the "meal deal" button. >.<]
SC: You racists....
Me: (The SC is white)

What is it with people immediately pulling the racist card.


And obviously the biggest annoyance with coupons are when people don't read them!

Me: I'm sorry we can't take this.
SC: But it says Free Sub!
Me: Free Sub with the purchase of another 6-inch of equal or greater value.
SC: Free Sub!
Me: I'm sorry but we can't use this coupon.


SC: I'll use thsi coupon.
Me: *looks at it* This coupon only works on Subways in Wyoming.
SC: So?
Me: We're not in Wyoming.


SC: And I'm using this coupon.
Me: ...Mam, this is in French.
SC: It says free sub!
Me: We can't take coupons we can't read.
SC: But I can read for you!
Me: I'm sorry, but we can't take this.



But the BEST one yet was this week!

SC: I'd like to use this coupon!
Me: ... Sir...this isn't a coupon.
*The coupon says "Free 44 oz drink and Sub"
SC: Yeah it is. I got it from a magazine.
Me: This is written on a Piece of paper.
SC: Can I see your manager?
Manager: YEs?
SC: *jumps, surprised to see her come over so quickly* Well I'm using this coupon and your worker won't accept it.
Manager: *looks at it*...we don't take that here.
SC: Damn. *pays and leaves*
Manager: *waits until he's out of earshot and then walks back to the room*

[fireheart]

At least you have a legit reason for the beginning.
Still, how hard is it to READ THE COUPON?! Even I've read the Subway coupons that I get in the mail. Free sub...yeah, I know there's a catch. Free upgrade...yes, I know I need the drink...

[EricKei]

I can definitely understand the one coupon per order thing. Hell, most coupons say that ON THE COUPON. I've heard horror stories of people going grocery shopping and not only getting some stuff for free, but making money back on some things, due to the compound effect of a really good sale and some coupons. Sure, it's great to get that as a customer, but it sucks for the store if they wanna stay in business.

[Mister]

Me: This is written on a Piece of paper.

Wow, I wonder if he'd walk into a bank with a piece of paper that has "One Septillion Dollar Bill" written on it.

[paper_wastage]

I can definitely understand the one coupon per order thing. Hell, most coupons say that ON THE COUPON. I've heard horror stories of people going grocery shopping and not only getting some stuff for free, but making money back on some things, due to the compound effect of a really good sale and some coupons. Sure, it's great to get that as a customer, but it sucks for the store if they wanna stay in business.

well, for some items, you can get it close to free after the manufactuer's coupon and the item being on sale... this case, the store doesn't lose any money because it gets reimbursed by the manufactuerers

for those people who try to stack coupons (or use them on the double-coupon-day that some stores have), the stores will lose money

[Crab]

SC: I'd like to use this coupon!
Me: ... Sir...this isn't a coupon.
*The coupon says "Free 44 oz drink and Sub"
SC: Yeah it is. I got it from a magazine.
Me: This is written on a Piece of paper.

Can you say "fraud"?

[Mr Hero]

I've gotta say. I love how your manager handled the fake coupon.

[Lingering Grin]

I must say, that last guy has got some BALLS!

[joe hx]

SC: I'd like to use this coupon!
Me: ... Sir...this isn't a coupon.
*The coupon says "Free 44 oz drink and Sub"
SC: Yeah it is. I got it from a magazine.
Me: This is written on a Piece of paper.

maybe he doesn't quite know how to use psychic paper...

[Digitalpotato]

Well having found out a little more about why we restricted coupons, they also restricted coupons to just one purchase not just because people were stacking coupons and making us lose money by giving stuff out for free, but they were also stacking forged coupons.


And I really gotta say that part of the people not reading the coupon is also the coupon writer's fault, because they usually make the conditions so damned small and still don't get that if it says "Free Sub", most people will just see the "Free Sub" part and not the "With purchase of a 6inch of equal value".

[TheTigress]

I've had all of those troubles as well, minus the french one and the written down one.

Our policy is also one coupon per customer and then they tried getting smart and wanting us to ring up each order seperately so they could use more than one coupon. Luckily our manager/store owner put a stop to that little loophole and told us to tell them "One coupon per customer per visit."

[Not_a_Miracleworker]

There's a reason for that

The reason most people only see the "FREE WHATEVER" and almost never bother reading the rest of it - (and I hate to sound like an anarchy hound) the company figures that the "FREE WHATEVER" coupon will get them into the store, if they're in the store they'll buy stuff (especially stuff with coupons). Most companies, and corps figure that if someone buys something with a coupon, more than likely they'll buy other things while they're there that'll make up for the lost profits... It's stupid and horrible logic if you ask me, they obviously don't realize that if something is marked FREE - that's probably the only thing the customer's going to want.

[Silas G. T. Brontë]

Geez, what was the last guy thinking if he thought he could get away with it with such a cheap, silly trick?

Anyways, when I was a grocery store cashier back in 2004, I remembered this lady who would continuously fake coupons using her computer. Often they were store coupons for products that we had on sale previous months or even years, and I knew which products were on sale that particular week. Many of these coupons actually said "(c) 2002" when she tried to use them in 2004. I also noticed that some of them were one color on one side and the other in another different color. Management told us that our real coupons were all the same color on both sides.

[chocoBug]

SC: But it says Free Sub!
Me: Free Sub with the purchase of another 6-inch of equal or greater value.
SC: Free Sub!

Free sub! free sub! free sub!!
Repeating it doesnt make it so
Ahh. Made me chuckle.

[fireheart]

Free sub! free sub! free sub!!
Repeating it doesnt make it so
Ahh. Made me chuckle.

Maybe it was an attempt at the Jedi Mind Trick?