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This guy comes in all the time, sometimes with his kid, sometimes with his other half (not sure if married or not).
He normally carries a can of special brew (strong lager) in with him. We turn a blind eye to this since he has never tried to drink it while in the store (this would be illegal, our license stipulates "sale of alcohol for consumption OFF the premises only").
The other day, he asked me about something. Our lager (most varieties) is sold in 4-packs, binded by a plastic loop thing on top. He questionned our policy of whether it was allowed to sell them singly or not, since they are easily split.
I told him its not allowed (company policy, some stores do it) because it encourages street drinking. He seemed to accept this (despite being #1 street drinker), but told me other staff had been selling singles to him. I told him I would investigate this. (FYI, our tills come up with a prompt when a 4-pack is scanned, asking the operator if its a 4-pack or a single, so its possible to sell either way) Then he started banging on about how its better for our business selling single cans because its more expensive per can this way. As if im gonna take business advice from a drunk.
Yesterday, he came in again with his daughter, without a can, but went to the beer fridge and popped a single can off RIGHT IN FRONT OF ME. Took it to the counter, I followed him, and he got a load of coins out. I was tending to someone else at the time (the manager was buying something and the card reader was having a hissy fit). He asked over this "how much for this pal". I told him I couldnt sell it as it was a single can. And as I had explained to him yesterday, we dont sell single cans!
He then went on telling me that I had told him we DO sell single cans.
He started shouting and swearing, obviously under the influence, all this in front of his daughter. I was like "erm, no, I never said that. Ever." "ohh yes you did! we were stood round there!" FFS. Then my manager piped up saying "I sell them singly to shut them up". But it was too late for Mr drunk, he walked out, sans beer.
What sort of chance has his daughter got of maturing into a balanced, responsible citizen, if she thinks its normal to be pissed up and shout at lowly shop workers? My parents never allowed me to see them drunk when I was that age. But this guy is like immune to it now, he's constantly numb.
He normally carries a can of special brew (strong lager) in with him. We turn a blind eye to this since he has never tried to drink it while in the store (this would be illegal, our license stipulates "sale of alcohol for consumption OFF the premises only").
The other day, he asked me about something. Our lager (most varieties) is sold in 4-packs, binded by a plastic loop thing on top. He questionned our policy of whether it was allowed to sell them singly or not, since they are easily split.
I told him its not allowed (company policy, some stores do it) because it encourages street drinking. He seemed to accept this (despite being #1 street drinker), but told me other staff had been selling singles to him. I told him I would investigate this. (FYI, our tills come up with a prompt when a 4-pack is scanned, asking the operator if its a 4-pack or a single, so its possible to sell either way) Then he started banging on about how its better for our business selling single cans because its more expensive per can this way. As if im gonna take business advice from a drunk.
Yesterday, he came in again with his daughter, without a can, but went to the beer fridge and popped a single can off RIGHT IN FRONT OF ME. Took it to the counter, I followed him, and he got a load of coins out. I was tending to someone else at the time (the manager was buying something and the card reader was having a hissy fit). He asked over this "how much for this pal". I told him I couldnt sell it as it was a single can. And as I had explained to him yesterday, we dont sell single cans!
He then went on telling me that I had told him we DO sell single cans.
He started shouting and swearing, obviously under the influence, all this in front of his daughter. I was like "erm, no, I never said that. Ever." "ohh yes you did! we were stood round there!" FFS. Then my manager piped up saying "I sell them singly to shut them up". But it was too late for Mr drunk, he walked out, sans beer. What sort of chance has his daughter got of maturing into a balanced, responsible citizen, if she thinks its normal to be pissed up and shout at lowly shop workers? My parents never allowed me to see them drunk when I was that age. But this guy is like immune to it now, he's constantly numb.
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