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Now I admit I wasn't the best employee here. And of course, our Subway cards work differently than the ones in florida. Out here, we don't have those "Points" systems, because you instead put cash on a card.
Me =
SC = SC
Me: "Your total comes to $5.34."
SC: "Oh shoot I don't have a Subway card. Can I activate one now?" *hands me a credit card which I run through the machine*
Me: "Hmm lemme find..oh here htey are. How much do you wanna put on it?"
SC: *hands me a $5*
Me: "Okay so you're putting $5 on a subway card now."
SC: "No I wanna put points on it."
Me: "We don't do those points out here."
SC: "But in Florida they do points."
Me: "I'm sorry but district choice. We don't even take those cards with points on them."
SC: "Did you run my credit card through?"
Me: "Yes."
SC: "Did you run my credit card through? I had a $5 deal."
Me: "Yes, you gave it to me so I thought that meant you wanted to pay with it then buy a card with $5 on it."
SC: "You ran it through?"
Me: "Yes." (by now there is a line of at least 20 people behind him)
SC: "Then I have to sign it."
Me: "No you don't have to sign it here, it's under $25."
SC: "Then do I still get points on the card?"
Me: "No, you have $5 on this card right here."
SC: "But in Florida the Subways have cards and I wanna put points on it."
Me: "No we're not Florida. Do you want a copy of the credit receipt?" (I'm trying to get this guy out because he's holding the line up)
SC: "Oh no I would not. And can I have cookies instead of chips?" (he asks this right AFTER I had already ran his order through...least there's no price difference)
Me: "Alright." *Gives him the cookies and he leaves*
It's not over yet.
About 40 minutes and 70 credit receipts later, the customer then cuts to the front of the line.
SC: "Excuse me I didn't get a copy of my receipt can you give me one?"
But he might as well have said....
SC: "I said I didn't want a credit receipt earlier, but I want one now; can you hold the line of about 30 people up again so you can give me one?"
So naturally I had to dig through the 90 or so credit receipts to find his so I could reprint it.
Even the manager would have gotten frustrated...she asked what that ws all about during a dead period and I told her.
Me =
SC = SC
Me: "Your total comes to $5.34."
SC: "Oh shoot I don't have a Subway card. Can I activate one now?" *hands me a credit card which I run through the machine*
Me: "Hmm lemme find..oh here htey are. How much do you wanna put on it?"
SC: *hands me a $5*
Me: "Okay so you're putting $5 on a subway card now."
SC: "No I wanna put points on it."
Me: "We don't do those points out here."
SC: "But in Florida they do points."
Me: "I'm sorry but district choice. We don't even take those cards with points on them."
SC: "Did you run my credit card through?"
Me: "Yes."
SC: "Did you run my credit card through? I had a $5 deal."
Me: "Yes, you gave it to me so I thought that meant you wanted to pay with it then buy a card with $5 on it."
SC: "You ran it through?"
Me: "Yes." (by now there is a line of at least 20 people behind him)
SC: "Then I have to sign it."
Me: "No you don't have to sign it here, it's under $25."
SC: "Then do I still get points on the card?"
Me: "No, you have $5 on this card right here."
SC: "But in Florida the Subways have cards and I wanna put points on it."
Me: "No we're not Florida. Do you want a copy of the credit receipt?" (I'm trying to get this guy out because he's holding the line up)
SC: "Oh no I would not. And can I have cookies instead of chips?" (he asks this right AFTER I had already ran his order through...least there's no price difference)
Me: "Alright." *Gives him the cookies and he leaves*
It's not over yet.
About 40 minutes and 70 credit receipts later, the customer then cuts to the front of the line.
SC: "Excuse me I didn't get a copy of my receipt can you give me one?"
But he might as well have said....
SC: "I said I didn't want a credit receipt earlier, but I want one now; can you hold the line of about 30 people up again so you can give me one?"
So naturally I had to dig through the 90 or so credit receipts to find his so I could reprint it.
Even the manager would have gotten frustrated...she asked what that ws all about during a dead period and I told her.
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