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How *NOT* to be a Sucky Customer...

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  • How *NOT* to be a Sucky Customer...

    ...or how to be a decent human being...

    Rule #1 - Get of your fricking cell phone!

    I don't care if you are talking 'old style' on your cell phone, or you have one of those supremely stupid 'blue-tooth' devices in your ear, or you are checking your twitter or texts on your phone, but it helps me *and you* find the right product if you can pull your attention from your soul-sucking device, I'd appreciate it it!

    Rule #2 - Just because I'm female doesn't mean I suck...

    Yes, you'd be suprised what I know about bikes, exercise equipment and...JOCK STRAPS! Please don't talk down to me or ask for one of my male counterparts. My company gives me MANY hours of intense training in 'non-traditional' areas. I *can* find the right ride, workout stuff and cup for you folks with 'wedding tackle'.

    Rule #3 - Don't bitch about the price, I don't set it...

    Whether you're looking at the famous brand of clothing that's like 'Armor All' or a pair of high-end 'BIG O' sunglasses, don't try to whine about the price. The reason that all you folks want that product is that company has patentented process that work! So instead of wearing a smelly old cotton t-shirt and getting chafed or getting eyestrain and wrinkles from cheap sunglasses, buck up and pay the price. Otherwise, GTFO.

    Rule #4 - You doing something stupid does not create liability for me or my company...

    You say you dropped your sunglasses, stepped on them, dog ate them, truck rolled over them and they broke? Sorry, that is not covered under the warranty. Rubbed your expensive jacket against barbed wire and it snagged? Stood too close to the campfire and it melted? Again, file that under lessons learned and *tough shit*! Most manufacturer warrantees cover problems due to MANUFACTURER DEFECTS. Your truck rolling over it or fire melting it do not qualify as such. Go get that brain transplant now, you obviously need it.

    Rule #5 - Since when did a nice display of $100-$200 jackets become a garbage can?

    You see all those nice, bright, shiny garbage cans? They're all over the store. Frickin' use them. You have no idea how excited I get to clean up your empty water bottles, Farbucks cups and Creamery Ice Cream bowls. Bonus points if you realize that NO ONE should have to handle your pissy/shitty diapers. THOSE go in the bathroom where we have a proper changing area.

    Rule #6 - If you are feeling bad enough you defiled our public restroom like that, what are you doing in public, period?

    Take your Ebola and go home for the love of dog. 'Nuf said!

    Rule #6 - Do not use me, my product or time to shop items to buy online.

    Tell me straight out, and I'll give you some direction, suggestions, etc. to help. But, tie me up for 20-40 minutes, make me go through my entire sales presentation and then tell me at the crucial moment when I am asking for your money that you're just 'checking things out so you can buy online', don't be suprised that I turn around, shut and lock whatever case I have open for you, and walk away. My managers said I can do that.

    I know there's more out there... post 'em!
    Just to cut off any helpful suggestions: This woman was not blind, nor disabled. She was just a bitch. - Boozy

  • #2
    Quoth MiddleofNowhere View Post
    Yes, you'd be suprised what I know about bikes, exercise equipment and...JOCK STRAPS! Please don't talk down to me or ask for one of my male counterparts. My company gives me MANY hours of intense training in 'non-traditional' areas. I *can* find the right ride, workout stuff and cup for you folks with 'wedding tackle'.
    No offense, but I'm not talking about my junk to a random woman. Not happenin'.

    Everything else is spot on, though. Good list!
    Ba'al: I'm a god. Gods are all-knowing.

    http://unrelatedcaptions.com/45147

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    • #3
      Quoth Broomjockey View Post
      No offense, but I'm not talking about my junk to a random woman. Not happenin'.

      Everything else is spot on, though. Good list!
      Broom does have a point, except in the opposite case for me.

      Since I have boobs, which are fairly large, I do feel more comfortable wearing a bra. I really would not be willing to be fitted out by a male lingerie specialist, no offence. I know that other girls might, but me...
      The best professors are mad scientists! -Zoom

      Now queen of USSR-Land...

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      • #4
        I have to agree with Broom. I don't feel comfortable talking to a man about my female things, as for the other stuff, great list!
        I don't get paid enough to kiss your a**! -Groezig 5/31/08
        Another day...another million braincells lost...-Sarlon 6/16/08
        Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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        • #5
          Quoth tropicsgoddess View Post
          I have to agree with Broom. I don't feel comfortable talking to a man about my female things, as for the other stuff, great list!
          Same here. I also much prefer having my annual female physical done by a female doctor.

          Other than that, I'd say that list is a good one. And a lot of it seems appropriate no matter what retail venue one is in, whether it be a grocery store or a big box retailer or anything in between.
          Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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          • #6
            I haven't really posted much lately because thankfully *knock on wood* I don't get many SCs.

            Just to refresh memories I am a male who works as a manager in an underwear store in an outlet mall for a pretty well known underwear line. We sell both women's and men's underwear in addition to bras, sleepwear, and activewear. I can totally relate to having women not wanting me to help them with underwear purchases, or men not wanting my female employees to help them.

            On that note we also have the customers who come in comparison shopping (which also gets frustrating), and just looking because they wanted to order it off our website instead of carrying it around the mall with them. Luckily we can order them online for the customer for a substantial discount, and free shipping to their house. Then the customer gets to see what they want, order it online like they want to, and my store gets credit for the sale
            "I hope we never lose sight of one thing, it was all started by a mouse" --Walt Disney

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            • #7
              Yes, you'd be suprised what I know about bikes, exercise equipment and...JOCK STRAPS! Please don't talk down to me or ask for one of my male counterparts. My company gives me MANY hours of intense training in 'non-traditional' areas. I *can* find the right ride, workout stuff and cup for you folks with 'wedding tackle'.
              How much of that is because they think you don't know anything about them, and how much because they just feel more comfortable talking to a male? I know I wouldn't feel comfortable talking to a guy about something like bras or underwear. Though my girly-doc is male, and my regular doc (at least the one I've seen the last few times) is female. Perhaps the fact that he is legally bound by doctor-patient confidentiality and other well-established rules of professional ethics makes it easier. A random store employee, no matter how well-trained, doesn't inspire the same confidence or comfort-level.

              Quoth king4aday View Post
              Luckily we can order them online for the customer for a substantial discount, and free shipping to their house. Then the customer gets to see what they want, order it online like they want to, and my store gets credit for the sale
              My company does that, too. If we order it online, they get whatever the online price is (plus shipping). If they ask for ship-to-home just because they don't want to have to come back to pick up a special order, and the total of the online order is over $25, they get free shipping, same as on the website. If the book they want is only available online (meaning we don't have the option to order it into the store), we can order it ship-to-home with applicable shipping, or we can have them pre-pay but have it sent to the store (we just cheat and put in the store's address for the shipping address) and we'll waive the shipping fee, even if the item is under $25. Then we call them when it comes in and hold it with the customer orders for a ridiculously long period of time, because there are always those folks who, despite having already paid for it, don't get around to coming in to get it.
              Last edited by BookstoreEscapee; 07-24-2009, 04:14 PM.
              I don't go in for ancient wisdom
              I don't believe just 'cause ideas are tenacious
              It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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              • #8
                I love the MALE doctor I have that does my yearly "girly" exams. He's just beyond awesome.

                If I need help finding something (bras, underwear, weight loss equipment, hair supplies), I'll talk to the first person I see who works at the store. I don't care if they are male or female. (FTR, my primary care physician and my most favoritest hairstylist are both male too).

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                • #9
                  Quoth idrinkarum View Post
                  I love the MALE doctor I have that does my yearly "girly" exams. He's just beyond awesome.
                  Great for you. Not everyone's personal comfort level is like that, and they shouldn't be jumped on for it, assuming that they're just being a jerk to the opposite sex. That was my point. I didn't expect to touch off a wave of gender wars. Can we please focus on the rest of the post now, people?
                  Ba'al: I'm a god. Gods are all-knowing.

                  http://unrelatedcaptions.com/45147

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                  • #10
                    Can #7 be "Don't ask where the competition is located? Especially if you didn't even bother looking around our store first?" I HATE that! I am always tempted to give them wrong directions

                    As for assuming that you know less about the products because of your gender... since you're an employee it should be safe to assume that you know just as much about the products as any other trained employee. That sort of sexism unfortunately seems to be a common occurrence in most industries and it's just plain stupid. Now, whether or not the customers want to talk about underwear with you is another matter entirely ^_-
                    !
                    "For truth is always strange; stranger than fiction." -- Lord Byron

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                    • #11
                      Quoth fireheart17 View Post
                      Broom does have a point, except in the opposite case for me.

                      Since I have boobs, which are fairly large, I do feel more comfortable wearing a bra. I really would not be willing to be fitted out by a male lingerie specialist, no offence. I know that other girls might, but me...
                      Even if he was blindingly gay?

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                      • #12
                        Quoth CaptainThrifty View Post
                        Even if he was blindingly gay?
                        Fratching. Stop it.
                        Ba'al: I'm a god. Gods are all-knowing.

                        http://unrelatedcaptions.com/45147

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