#1: Take your time, get it right. Don't get pressured into hurrying a transaction, no matter how rude the customer. When you rush, mistakes happen, and it takes even more time to correct them.
(Hourly employees only.) #2: Don't worry if people are complaining about the length/slowness of the line. You're hourly. You get paid the same if people buy a $2 trinket or an Xbox 360 and half your available game library.
#3: Always check $50's and $100's for authenticity.
#4: If you're not a manager, you aren't paid to take undue abuse. If you start receiving it, get a manager. They're paid to take undue abuse. If you are a manager, bring some antacid.
#5: Arrive at least 45 minutes early, the mall parking lot doubles as a demolition derby today. And park way out there, don't even bother fighting the traffic.
#6: Arrive 1h 15 min early if you want to eat before working.
#7: Be smarter than your customers. Shop early, shop online.
#8: When you inevitably get a gift card that doesn't work, don't argue about how much is on there, just say the computer said no, and that's all there is to it. Failing that, get a manager. If you are a manager, take some antacid.
#9: Remember riot gear saves lives! Yours, particularly. Bring some.
#10: DO NOT bring credit cards or large sums of cash with you. Pickpockets are everywhere and can even somtimes sneak into your back room.
(Hourly employees only.) #2: Don't worry if people are complaining about the length/slowness of the line. You're hourly. You get paid the same if people buy a $2 trinket or an Xbox 360 and half your available game library.
#3: Always check $50's and $100's for authenticity.
#4: If you're not a manager, you aren't paid to take undue abuse. If you start receiving it, get a manager. They're paid to take undue abuse. If you are a manager, bring some antacid.
#5: Arrive at least 45 minutes early, the mall parking lot doubles as a demolition derby today. And park way out there, don't even bother fighting the traffic.
#6: Arrive 1h 15 min early if you want to eat before working.
#7: Be smarter than your customers. Shop early, shop online.
#8: When you inevitably get a gift card that doesn't work, don't argue about how much is on there, just say the computer said no, and that's all there is to it. Failing that, get a manager. If you are a manager, take some antacid.
#9: Remember riot gear saves lives! Yours, particularly. Bring some.
#10: DO NOT bring credit cards or large sums of cash with you. Pickpockets are everywhere and can even somtimes sneak into your back room.
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