Our store has membership cards that earn points.
There are signs posted at each register that say something along the lines of "Free $5 gift card if the cashier doesn't ask to scan your membership card"
Yesterday:
Lady rushes up to the register with her membership card already outstretched and it is immediately scanned, even before her items hit the counter.
The cashier asks all the other remaining, relevant questions.
Then the lady stops and points to the sign and says that the cashier didn't ask to scan her card.
To which the cashier, thinking the woman merely forgot that it had in fact been scanned, attempted to refresh her memory.
And the lady smugly replied, that yes it had been scanned, but the cashier hadn't ASKED to scan it.
WOEIRAEOIHRAORHERJHAKERHAKER mutha-trucker!!!!!!!!!!!!!!
And of course management ran and got her her free $5 gift card because they're "not going to argue with a guest over $5"
Seriously? You can't get much more scammer than that.
What should our cashier have done? Looked at the outstretched card and said "Mother may I?"!!!??!!
There are signs posted at each register that say something along the lines of "Free $5 gift card if the cashier doesn't ask to scan your membership card"
Yesterday:
Lady rushes up to the register with her membership card already outstretched and it is immediately scanned, even before her items hit the counter.
The cashier asks all the other remaining, relevant questions.
Then the lady stops and points to the sign and says that the cashier didn't ask to scan her card.
To which the cashier, thinking the woman merely forgot that it had in fact been scanned, attempted to refresh her memory.
And the lady smugly replied, that yes it had been scanned, but the cashier hadn't ASKED to scan it.
WOEIRAEOIHRAORHERJHAKERHAKER mutha-trucker!!!!!!!!!!!!!!
And of course management ran and got her her free $5 gift card because they're "not going to argue with a guest over $5"
Seriously? You can't get much more scammer than that.
What should our cashier have done? Looked at the outstretched card and said "Mother may I?"!!!??!!
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