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So I get into work and this sweet 69 year old woman who has been with the company for a long time comes up to me and says "The cookies are out today." I'm thinking YUM! And she replies "No, these customers are fucking crazy!" I have never ever heard her cuss, so things must be bad.
Please get a Cart
When cutting fabric the customer sometimes gets into my space, making things hard. I asked these people to please move their stuff. They wouldn't. I finish with them, put stuff away, get to the cutting counter and it looks like there had been an explosion. Fabric and paint and books and papers and notions and more fabric and more paint and stuffing and beads...They had left all of their stuff on one side of the counter and the other side was filled with the bolts of fabric they had brought up before. I politely tell them we have carts right up front. No response. They go back and get more stuff. The pile just keeps getting bigger. I again point out the carts. Finally I get one and just dump all their shit in it. They flip!
SC: How dare you move our stuff!
Me: Sir, our counter IS NOT your cart!
They bring more crap up to have cut. I'm helping someone else and they get right up in her space.
SC: I only have a few things, can you cut my stuff?
Me: She was first
They put their stuff down where I'm cutting, so I finally fidget with the fabric I'm cutting and 'accidentally' knock ALL their stuff on the floor.
Me: Oops, well, if it hadn't been in my space that wouldn't have happened.
Then as soon as the woman leaves they spread all their stuff out. I just start pulling fabric out of the put away bins and start laying it on top of their stuff. See how they like it. They were driving me crazy! >.<
I do not have eyes in the back of my head!
There's a line at the cutting counter. I call next. The next person comes up.
SC: Wait! I was next!
Other Customer: Well, this is the line over here
SC: I didn't know there was a line. I was next
Me: Ma'am, those 6 people standing over there at the end of the counter forming a line...that's the line
SC: But I was next
Me: Well, unfortunately this woman says she's next, and because I don't have eyes in the back of my head there's no way for me to know if you were really next.
SC: But there're four counters!
Me: And only one of me. (kthxbye
)
Please learn to Discipline your kids
Ok, for all you yuppies put down your starbucks and discipline your kids. Talking at them does not work. I had 6 bad kids today and not a single parent yelled at their child. They all talked at them, over and over and over. "Marcia, don't do that." "Tom, put that down." "Felicia, get over here." "Brookie, don't touch that." And did any of the kids listen? Nope. Then we have the Latino woman come in with 4 kids and every one of them was well behaved. Why? Cause they'd probably get spanked for being bad. Come on parents, even a stern voice or a little yelling is better than talking to your kids to stop something. They just think it's funny to annoy mommy. Blargh. One lady threatened not to buy the kid's candy. He just kept on pulling crap off the shelf. She laughed and said "Aw, kids will be kids." and bought the candy. NO! That is not an acceptable excuse. Kids will be kids? Not if you punish them, which you obviously aren't lady who bought her bad son chocolate anyway.
Alms? Alms for the poor?
This lady comes in and walks over the the sewing machine people and bugs them for an hour. She comes up to me with her stuff and asks for a price check. I do that then call my manager up cause this lady is a regular and she never has money. She's asked if she could borrow merchandise and bring it back. That's a shoplifting tactic I've never heard of. Kinda like the clerks movie: If you're going to shoplift please let us know. So she's checking out and it comes to $1.11. She looks at the next lady in line all expectantly.
Me: Are you together?
Woman: No
SC: I don't have money
Me: Ok...I'm going to have to cancel the order.
SC: No! Can I borrow some money
Me: No
SC: Do you have any money?
Woman: I only have change
SC: Lets count it up!
Woman: No
SC: Please, I need this. Why don't I just borrow it.
Me: I'm canceling the transaction.
SC: Here (slams some wrapped up banana bread on the counter.) $1.11
Me:...are you trying to trade food for merchandise?
SC: I'm only charging $1.11.
Me: How convenient.
Man: Here, just take the 2 bucks!
Me: That's ok, I can just cancel this.
Man: No, really, just take it.
So I ring the woman up and she actually thinks she's getting the change from is $2. She actually tells me I owe her $.89 when I give him the change. Hey, she's not stupid. I mean, she can do math at least. I gave the guy ever coupon I could find. Apparently this lady had borrowed money from a CW. We are now supposed to escort her out if she ever comes back in.
Not Sucky, just Annoying
I was hiding in the yarn stocking and this lady was humming. Literally the same four notes, over and over...and over...and..over..an..d..ov..er...D E D C. D E D C. D E D C. Come on! Get to the next phrase. My head wanted to explode. She wasn't sucky, I was just worked up from the earlier customers.
Big sale
We're having a big sale tomorrow. 60% off of home dec. People keep asking us to put stuff on hold. Our shelves got so full that our manager finally told us that we could no longer put items on hold.
Is this a new Employee? No? Ok.
When I came in there was this lady behind the cutting counter with a CW. I thought maybe we had gotten someone new. When I went on brake I found out this lady had walked behind the counter and was trying to teach the first CW I mentioned, the cookie one, how to measure fabric. She then lectured her on how to cut the fabric. Come on, really? I have people all the time who think they know more than me and say I'm doing something wrong (I never am), but to try and teach me? This woman's been with the company 56 years, and the company is celebrating its 66th anniversary. I think she knows what she's doing. Apparently my manager cracked up right in front of the lady. She then asked for an application and skipped out, saying how wonderful it will be to work here. Yeah, that application's going in the trash.
And finally, Devil Woman!
I've helped this woman in the past and I know she can be unpleasant, but today was the worst it's ever been. First a little description of her. 6 foot tall, d cup sagging boobs, straw hat. Satan will now pop up in my mind with a straw hat. That's what I now see when I think of the devil. So she comes up and asks where the spring vogue catalog is.
CW: If it's not on the back table we don't have it.
SC: Could you please find out.
Manager #1: We pulled it.
SC: (manager #1 looks really young, so devil woman was not satisfied with her answer). Just get it for me
Manager #2 comes out from the back. She isn't even supposed to be here, we were just having problems with the registers freezing.
SC: I need that catalog. If you're telling me those patterns are gone, I won't know what to do.
Manager #2: The catalog was pulled August 1st. It's not supposed to be out anymore. The patterns, however, did not change. They will still be in the fall catalog.
SC: I'm very hysterical (said in a calm tone)
Manager: Why don't we go look through the online catalog, they have everything there.
SC: No, I wrote down the page numbers. I need that catalog
Manager:...you wrote down the page numbers...but not the pattern number? Why?
SC: You're not being very helpful!
My manager ends up calling 12 stores, including ones in PA and VA. None of them have it because vogue told us to pull the catalog. It's not our fault. How can we be called irresponsible for doing what we were told to do?
SC: Well, you're just going to have to look through the dumpster for me. It should be there if you just trashed it.
Manager #2: That is something I nor my employees will do.
The woman storms up to the register where I am and checks out. I have yet to speak to her today.
SC: You are very unhelpful
Me: Well, I'm sorry ma'am. It's the vogue company's decision when to pull their catalogs. I'm sure my manager did everything she could.
SC: You really should be more accommodating
Me: Well, I do apologize for any inconvenience you may have experienced.
SC: Idiot! (and she storms out.)
As she's leaving another CW is coming in. As CW opens the door for SC, devil woman gives her an entire speech about how terrible we are and how she's moving to NY and is NEVER coming back here (please god, please.) So she leaves. CW comes in, I'm off the clock! (People kept asking me to cut fabric for them even though there were already 2 people at the counter. I explained that I cannot work off the clock. I could get fired for that.) And in walks devil woman. Apparently she was so hysterical that she forgot to buy something. I make my way to the back where my managers and a CW are playing net-less tennis with an empty cardboard box. I join in. CW sticks her head in.
CW: SHE'S BAAAAAAACK! (apparently devil woman had come in for a third time. Good job sticking to your plan.)
Throughout the day I had been doing price stickers on clearance. The price gun really helped with the day's stress. We kept pricing each other. But man, I can't wait till tomorrow. Wonder how many crazies we'll get with the sale?
Please get a Cart
When cutting fabric the customer sometimes gets into my space, making things hard. I asked these people to please move their stuff. They wouldn't. I finish with them, put stuff away, get to the cutting counter and it looks like there had been an explosion. Fabric and paint and books and papers and notions and more fabric and more paint and stuffing and beads...They had left all of their stuff on one side of the counter and the other side was filled with the bolts of fabric they had brought up before. I politely tell them we have carts right up front. No response. They go back and get more stuff. The pile just keeps getting bigger. I again point out the carts. Finally I get one and just dump all their shit in it. They flip!
SC: How dare you move our stuff!
Me: Sir, our counter IS NOT your cart!
They bring more crap up to have cut. I'm helping someone else and they get right up in her space.
SC: I only have a few things, can you cut my stuff?
Me: She was first
They put their stuff down where I'm cutting, so I finally fidget with the fabric I'm cutting and 'accidentally' knock ALL their stuff on the floor.
Me: Oops, well, if it hadn't been in my space that wouldn't have happened.
Then as soon as the woman leaves they spread all their stuff out. I just start pulling fabric out of the put away bins and start laying it on top of their stuff. See how they like it. They were driving me crazy! >.<
I do not have eyes in the back of my head!
There's a line at the cutting counter. I call next. The next person comes up.
SC: Wait! I was next!
Other Customer: Well, this is the line over here
SC: I didn't know there was a line. I was next
Me: Ma'am, those 6 people standing over there at the end of the counter forming a line...that's the line
SC: But I was next
Me: Well, unfortunately this woman says she's next, and because I don't have eyes in the back of my head there's no way for me to know if you were really next.
SC: But there're four counters!
Me: And only one of me. (kthxbye
)Please learn to Discipline your kids
Ok, for all you yuppies put down your starbucks and discipline your kids. Talking at them does not work. I had 6 bad kids today and not a single parent yelled at their child. They all talked at them, over and over and over. "Marcia, don't do that." "Tom, put that down." "Felicia, get over here." "Brookie, don't touch that." And did any of the kids listen? Nope. Then we have the Latino woman come in with 4 kids and every one of them was well behaved. Why? Cause they'd probably get spanked for being bad. Come on parents, even a stern voice or a little yelling is better than talking to your kids to stop something. They just think it's funny to annoy mommy. Blargh. One lady threatened not to buy the kid's candy. He just kept on pulling crap off the shelf. She laughed and said "Aw, kids will be kids." and bought the candy. NO! That is not an acceptable excuse. Kids will be kids? Not if you punish them, which you obviously aren't lady who bought her bad son chocolate anyway.
Alms? Alms for the poor?
This lady comes in and walks over the the sewing machine people and bugs them for an hour. She comes up to me with her stuff and asks for a price check. I do that then call my manager up cause this lady is a regular and she never has money. She's asked if she could borrow merchandise and bring it back. That's a shoplifting tactic I've never heard of. Kinda like the clerks movie: If you're going to shoplift please let us know. So she's checking out and it comes to $1.11. She looks at the next lady in line all expectantly.
Me: Are you together?
Woman: No
SC: I don't have money
Me: Ok...I'm going to have to cancel the order.
SC: No! Can I borrow some money
Me: No
SC: Do you have any money?
Woman: I only have change
SC: Lets count it up!
Woman: No
SC: Please, I need this. Why don't I just borrow it.
Me: I'm canceling the transaction.
SC: Here (slams some wrapped up banana bread on the counter.) $1.11
Me:...are you trying to trade food for merchandise?
SC: I'm only charging $1.11.
Me: How convenient.
Man: Here, just take the 2 bucks!
Me: That's ok, I can just cancel this.
Man: No, really, just take it.
So I ring the woman up and she actually thinks she's getting the change from is $2. She actually tells me I owe her $.89 when I give him the change. Hey, she's not stupid. I mean, she can do math at least. I gave the guy ever coupon I could find. Apparently this lady had borrowed money from a CW. We are now supposed to escort her out if she ever comes back in.
Not Sucky, just Annoying
I was hiding in the yarn stocking and this lady was humming. Literally the same four notes, over and over...and over...and..over..an..d..ov..er...D E D C. D E D C. D E D C. Come on! Get to the next phrase. My head wanted to explode. She wasn't sucky, I was just worked up from the earlier customers.
Big sale
We're having a big sale tomorrow. 60% off of home dec. People keep asking us to put stuff on hold. Our shelves got so full that our manager finally told us that we could no longer put items on hold.
Is this a new Employee? No? Ok.
When I came in there was this lady behind the cutting counter with a CW. I thought maybe we had gotten someone new. When I went on brake I found out this lady had walked behind the counter and was trying to teach the first CW I mentioned, the cookie one, how to measure fabric. She then lectured her on how to cut the fabric. Come on, really? I have people all the time who think they know more than me and say I'm doing something wrong (I never am), but to try and teach me? This woman's been with the company 56 years, and the company is celebrating its 66th anniversary. I think she knows what she's doing. Apparently my manager cracked up right in front of the lady. She then asked for an application and skipped out, saying how wonderful it will be to work here. Yeah, that application's going in the trash.
And finally, Devil Woman!
I've helped this woman in the past and I know she can be unpleasant, but today was the worst it's ever been. First a little description of her. 6 foot tall, d cup sagging boobs, straw hat. Satan will now pop up in my mind with a straw hat. That's what I now see when I think of the devil. So she comes up and asks where the spring vogue catalog is.
CW: If it's not on the back table we don't have it.
SC: Could you please find out.
Manager #1: We pulled it.
SC: (manager #1 looks really young, so devil woman was not satisfied with her answer). Just get it for me
Manager #2 comes out from the back. She isn't even supposed to be here, we were just having problems with the registers freezing.
SC: I need that catalog. If you're telling me those patterns are gone, I won't know what to do.
Manager #2: The catalog was pulled August 1st. It's not supposed to be out anymore. The patterns, however, did not change. They will still be in the fall catalog.
SC: I'm very hysterical (said in a calm tone)
Manager: Why don't we go look through the online catalog, they have everything there.
SC: No, I wrote down the page numbers. I need that catalog
Manager:...you wrote down the page numbers...but not the pattern number? Why?
SC: You're not being very helpful!
My manager ends up calling 12 stores, including ones in PA and VA. None of them have it because vogue told us to pull the catalog. It's not our fault. How can we be called irresponsible for doing what we were told to do?
SC: Well, you're just going to have to look through the dumpster for me. It should be there if you just trashed it.
Manager #2: That is something I nor my employees will do.
The woman storms up to the register where I am and checks out. I have yet to speak to her today.
SC: You are very unhelpful
Me: Well, I'm sorry ma'am. It's the vogue company's decision when to pull their catalogs. I'm sure my manager did everything she could.
SC: You really should be more accommodating
Me: Well, I do apologize for any inconvenience you may have experienced.
SC: Idiot! (and she storms out.)
As she's leaving another CW is coming in. As CW opens the door for SC, devil woman gives her an entire speech about how terrible we are and how she's moving to NY and is NEVER coming back here (please god, please.) So she leaves. CW comes in, I'm off the clock! (People kept asking me to cut fabric for them even though there were already 2 people at the counter. I explained that I cannot work off the clock. I could get fired for that.) And in walks devil woman. Apparently she was so hysterical that she forgot to buy something. I make my way to the back where my managers and a CW are playing net-less tennis with an empty cardboard box. I join in. CW sticks her head in.
CW: SHE'S BAAAAAAACK! (apparently devil woman had come in for a third time. Good job sticking to your plan.)
Throughout the day I had been doing price stickers on clearance. The price gun really helped with the day's stress. We kept pricing each other. But man, I can't wait till tomorrow. Wonder how many crazies we'll get with the sale?
)
They're still cool tho.
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