This was from a couple weeks ago, but with moving I haven't had the time to post it.
Some backstory: At my work dancers (strippers) get a discount. They don't have to pay tax on clothing or shoes. So in other words, anything they would use for work.
In order to ensure that the right people are getting the discount, dancers must register with their license. This takes about five minutes. All we have to do is see their license, enter their name into the system and voila, they're done and never need to bring their license again.
Note: Toronto dancers need a license which is, I believe, a couple hundred bucks every year. The reason for this is because Toronto dancers remove their bottoms. Mississauga dancers do NOT remove their bottoms and therefore do not need a license. I, personally, make sure to get the name of their club. Saying they freelance doesn't fly with me because having a very good friend who is a dancer, I know then even freelancers have regular clubs.
Anyway.
So a young girl (YG) about 24-ish and her... boyfriend? sugardaddy (SD) of about 50-ish come in and head straight for the lingerie.
Ok, fine.
They pick out a handfull of stuff, place it on the counter and ask if they can leave it there while they look for other items.
I agree (as things are supposed to be left there anyway) and start a little pile for them.
YG picks a few items she would like to try on and I get the fitting room set up for her.
This is where it gets weird.
SD gets a call.
YG (to SD): How long is he going to be?
SD: About half an hour.
YG: Half an hour!?
YG takes me by the hand.
YG: If I'm going to have to wait I'm getting EVERYTHING I want.
O...k...?
So we wander the store while she picks out what she wants, asks my opinion on things, etc. All the while SD is CROUCHED on the floor, texting.
We make our way over to the shoes and YG asks if we have anything in her size.
YG: I need something with an ankle strap for when I'm on stage.
Me: You're a dancer?
YG: Yeah.
Me: Ok, cuz we can knock off the tax on the lingerie and shoes for you.
YG: REALLY!?
YG tries on an outfit and moves back to the shoes area. SD is sitting on the chair we have next to the shoes and YG SITS IN HIS LAP!
Me: Um, you really can't be walking around the store in lingerie (sheer babydoll that barely covered her ass).
YG: Why not? (asked while SD is slapping her ass.)
Me: It's inappropriate.
YG: But this is a SEX store!
Me: It's not the kind of SEX store you seem to think it is.
YG sulks off and actually puts her fucking clothes back on.*
After AN HOUR AND A HALF they're ready to check out. It is now two minutes to closing and in my stupid haste I forgot to register YG.
This came to bite me in the ass because their bill was over $600 after the discount, which came to about $75.
In hindsight they probably, no, DEFINITELY lied about her being a dancer and my manager asked me about it a few days later.
She said we'd let it slide and that they screwed me over, and if the owners said anything about it (they haven't and likely won't now) that she'd have my back.
But how, you ask, did my manager come to know about this transaction?
Well well.
The day after this transaction was my day off and my manager was working. SD called the store and the conversation my manager told me about went a little something like this:
SD: Yeah, we were in yesterday and the girl there charged us for a bunch of stuff that never ended up in the bag.
Manager: I see. What was your total? (We can pull up any receipt regardless of payment.)
Manager pulls the receipt up.
Manager: I see you got the dancer discount but she wasn't registered. Why is that?
SD: I... uh... we forgot.
Manager: Mmmhmm. And what was missing in the bag?
SD mentions the more expensive items on the list.
Now here's where he screws himself.
Our system in the store is as follows: everything in triplicate.
Two receipts print: one for the customer and one for us.
We take the one we keep and on a separate form, record everything that was purchased. Then we check the computer and record how many of those items are in the system. Then we check how many of those items are on the floor to ensure both numbers match.
Manager checked the number in the system vs. the number on the floor and guess what? They matched. If I had forgotten to put something in the bag there would be one extra on the floor.
Manager: Well my system tells me we have X of those items and we also have X on the floor. This tells me the items purchased indeed left the store.
SD: I... well we couldn't find them. (Note: He never suggested I stole the items, just that I didn't give them to him.)
Manager: And what would you like me to do?
SD: Can we have a refund?
Manager: How's this, you guys come in with YG's license, we'll register her and then we can take it from there. Until then the only refund will be the $75 you owe the store.
My manager can smell a scam from a mile away.
SD: Well, we live far.
Manager: Oh that's no problem, we can do it over the phone if you just tell me the number on her license and her name.
SD: I uh... don't have it.
Manager: Well then you can bring it next time you're in.
SD: She lost it.
Manager: Then I suppose she's not working?
SD: No, uh... she's a Mississauga dancer.
Manager: So then she doesn't have a license?
SD: Yeah. She doesn't have a license.
Manager: I see. Well you can just come in and we'll handle it then.
SD: Uh, no, that's ok. Maybe we misplaced something. Thank you.
ASSHOLES!
I am just ACHING for them to come back so I can get on their case about the license.
Yes it was my mistake in the first place, but they essentially tried to say I screwed them for more than $100 worth of merchandise!
*I have only made one exception on this and it was for the dancer who was having some trouble getting into the outfit she was trying on. She needed my help and the fitting room is just too tiny for the two of us to move around in so we stepped into the store. SHE at least had some class and held the curtain up in case anyone came in while we were out of the fitting room.
Some backstory: At my work dancers (strippers) get a discount. They don't have to pay tax on clothing or shoes. So in other words, anything they would use for work.
In order to ensure that the right people are getting the discount, dancers must register with their license. This takes about five minutes. All we have to do is see their license, enter their name into the system and voila, they're done and never need to bring their license again.
Note: Toronto dancers need a license which is, I believe, a couple hundred bucks every year. The reason for this is because Toronto dancers remove their bottoms. Mississauga dancers do NOT remove their bottoms and therefore do not need a license. I, personally, make sure to get the name of their club. Saying they freelance doesn't fly with me because having a very good friend who is a dancer, I know then even freelancers have regular clubs.
Anyway.
So a young girl (YG) about 24-ish and her... boyfriend? sugardaddy (SD) of about 50-ish come in and head straight for the lingerie.
Ok, fine.
They pick out a handfull of stuff, place it on the counter and ask if they can leave it there while they look for other items.
I agree (as things are supposed to be left there anyway) and start a little pile for them.
YG picks a few items she would like to try on and I get the fitting room set up for her.
This is where it gets weird.
SD gets a call.
YG (to SD): How long is he going to be?
SD: About half an hour.
YG: Half an hour!?
YG takes me by the hand.
YG: If I'm going to have to wait I'm getting EVERYTHING I want.
O...k...?
So we wander the store while she picks out what she wants, asks my opinion on things, etc. All the while SD is CROUCHED on the floor, texting.
We make our way over to the shoes and YG asks if we have anything in her size.
YG: I need something with an ankle strap for when I'm on stage.
Me: You're a dancer?
YG: Yeah.
Me: Ok, cuz we can knock off the tax on the lingerie and shoes for you.
YG: REALLY!?
YG tries on an outfit and moves back to the shoes area. SD is sitting on the chair we have next to the shoes and YG SITS IN HIS LAP!
Me: Um, you really can't be walking around the store in lingerie (sheer babydoll that barely covered her ass).
YG: Why not? (asked while SD is slapping her ass.)
Me: It's inappropriate.
YG: But this is a SEX store!
Me: It's not the kind of SEX store you seem to think it is.
YG sulks off and actually puts her fucking clothes back on.*
After AN HOUR AND A HALF they're ready to check out. It is now two minutes to closing and in my stupid haste I forgot to register YG.
This came to bite me in the ass because their bill was over $600 after the discount, which came to about $75.
In hindsight they probably, no, DEFINITELY lied about her being a dancer and my manager asked me about it a few days later.
She said we'd let it slide and that they screwed me over, and if the owners said anything about it (they haven't and likely won't now) that she'd have my back.
But how, you ask, did my manager come to know about this transaction?
Well well.
The day after this transaction was my day off and my manager was working. SD called the store and the conversation my manager told me about went a little something like this:
SD: Yeah, we were in yesterday and the girl there charged us for a bunch of stuff that never ended up in the bag.
Manager: I see. What was your total? (We can pull up any receipt regardless of payment.)
Manager pulls the receipt up.
Manager: I see you got the dancer discount but she wasn't registered. Why is that?
SD: I... uh... we forgot.
Manager: Mmmhmm. And what was missing in the bag?
SD mentions the more expensive items on the list.
Now here's where he screws himself.
Our system in the store is as follows: everything in triplicate.
Two receipts print: one for the customer and one for us.
We take the one we keep and on a separate form, record everything that was purchased. Then we check the computer and record how many of those items are in the system. Then we check how many of those items are on the floor to ensure both numbers match.
Manager checked the number in the system vs. the number on the floor and guess what? They matched. If I had forgotten to put something in the bag there would be one extra on the floor.
Manager: Well my system tells me we have X of those items and we also have X on the floor. This tells me the items purchased indeed left the store.
SD: I... well we couldn't find them. (Note: He never suggested I stole the items, just that I didn't give them to him.)
Manager: And what would you like me to do?
SD: Can we have a refund?
Manager: How's this, you guys come in with YG's license, we'll register her and then we can take it from there. Until then the only refund will be the $75 you owe the store.
My manager can smell a scam from a mile away.
SD: Well, we live far.
Manager: Oh that's no problem, we can do it over the phone if you just tell me the number on her license and her name.
SD: I uh... don't have it.
Manager: Well then you can bring it next time you're in.
SD: She lost it.
Manager: Then I suppose she's not working?
SD: No, uh... she's a Mississauga dancer.
Manager: So then she doesn't have a license?
SD: Yeah. She doesn't have a license.
Manager: I see. Well you can just come in and we'll handle it then.
SD: Uh, no, that's ok. Maybe we misplaced something. Thank you.
ASSHOLES!
I am just ACHING for them to come back so I can get on their case about the license.
Yes it was my mistake in the first place, but they essentially tried to say I screwed them for more than $100 worth of merchandise!
*I have only made one exception on this and it was for the dancer who was having some trouble getting into the outfit she was trying on. She needed my help and the fitting room is just too tiny for the two of us to move around in so we stepped into the store. SHE at least had some class and held the curtain up in case anyone came in while we were out of the fitting room.
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