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I apologize for being right. Here's ten bucks.

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  • #16
    Things like this make me very glad that Canadialand has Monopoley Money

    Fives are blue.
    Tens are purple.
    Twenties are green.
    Fifties are red.
    Hundreds are brown.

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    • #17
      I had that happen to me. The total was under two dollars, guy gives me two ones. Claims it was a $20. Head cashier counts drawer, it is off by 1 cent. SC whines MOD comes over, listens to SC and gives them a $20. At the end of the day the drawer was short $20.01.

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      • #18
        Could you possibly go higher and report this jackass? You have your collegue there to back you up and this guy is seriously costing them money.
        People who don't like cats were probably mice in an earlier life.
        My DeviantArt.

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        • #19
          I would talk to his boss. There is no way giving away money is within policy.

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          • #20
            Quoth sms001 View Post
            He called when he got home and told my boss my comment. Bossman said he knew this guy and what I had done was wrong and uncalled for.
            So, did your boss think that you were skimming the till and then cheating people of their change to balance it? Must be the case, since I can't think of any other explanation for the drawer balancing at the end of the shift if you really did keep someone's change.

            I'd definitely send a note higher up the chain about that one, since your manager is apparently in league with a known thief.
            Sorry, my cow died so I don't need your bull

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            • #21
              Scams like this shouldn't go any further than the till coming out right. If it's right (or within change as sometimes banks infrequently manage to short-change the rolls), they didn't give you more or less, and anything else is trying to steal money or rob the place.

              I'd be the type hoping they give the person a nice set of handcuffs and a free ride "home" if they become a jerk about it, and it's obvious they're scamming.

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              • #22
                I have to say I'm glad the cinema backed me up when a woman claimed she had given me a £20 note instead of a tenner.

                They even went so far as to check CCTV footage and print a picture after she wrote a letter of complaint.

                I don't think she was a scammer, just absolutely convinced she had given me £20.
                "I can tell her you're all tied up in the projection room." Sunset Boulevard.

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                • #23
                  Quoth EvilEmpryss View Post
                  The first place I worked taught me a trick I used everywhere I worked after that, regardless of the business' policy: All bills are placed either on the little ledge above the cash drawer or across the drawer's bill slots until the change is counted back and the customer accepts it.

                  Oh, and I *always* count back the change the right way: "Okay, that's $3.75 out of ten. That's four (drop a quarter in their hand) five (place a dollar in their hand) and five is ten (put a five in their hand)." I hesitated the briefest moment to make sure it clicked with the customer and then put the money away and closed the drawer.

                  It takes a moment longer, but I was never caught out on that scam (the bills were either on the drawer or in my hand when they tried) and my till was always balanced because I counted change twice (once when I take it out of the drawer, again when I count it to the customer).
                  EvilEmpryss, you beat me to it. My manager is a stickler for us doing things EXACTLY this way! In fact, I taught myself to count change, as you were describing, for just that reason. I can guarantee that this method of doing things WORKS. If management has issues with the money being left out, too bad. You're saving them from losing money in the long run!
                  "And though she be but little, she is FIERCE!"--Shakespeare

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                  • #24
                    @ BrenDAnn: I've always thought it was more friendly than dropping a fist-full of bills and change into a customer's hand, too. I hate the glare I get from cashiers when I stop to count the change they give me that way. I'm not trying to scam anyone, I just want to make sure *I'm* not getting scammed!
                    Sorry, my cow died so I don't need your bull

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                    • #25
                      Actually, in the main store we are told NOT to lay the bills out. I still do it, but at the end of the transaction, the money has to be put away eventually. Both of these scammers waited until I had already closed the drawer and was ready for the next customer before making their cases. I'm not sure what I could do beyond that point other than count the drawer.

                      If it happens again, I'm going to take their name and number and tell them the bookkeepers will be in touch with them after they sort out the drawers the next morning. If they don't like it, they can go in the main store and complain to a manager in there. Twice in ten minutes is enough of this asshattery for my lifetime.

                      I'm not worried about them ever trying to take a shortage out of my pay, because of the lazy way drawers are handled. They aren't even counted between shifts, so if somebody did pocket something it could've happened hours before I got there. They'd have to show me the portion of the tape where I shove something into my pocket before I'd ever agree to that.

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                      • #26
                        A repeat SC whom I have mentioned on the boards before did that to me...over $.05! She gave me a nickle, I closed the drawer and told her to have a nice day while inside I was bashing her over the head with that flower pot she had just bought for some earlier suckyness. She then starts screaming about how I'm an idiot and I can't count and why am I not paying attention! She gave me a dime, not a nickle! Well guess what, I know for a fact that there're no dimes in there cause I keep having to use nickels. I have a line and now I hafta call the manager over and this woman refuses to step to the side so I can help the next customer. No! It's still her turn! 5 minutes later the manager comes over, opens the drawer, sees that there're no dimes in there, and politely tells the woman to fuck off.

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                        • #27
                          Hey, tell your boss that I would like some free money, too, or I'm never shopping there again.

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                          • #28
                            Quoth EvilEmpryss View Post
                            So, did your boss think that you were skimming the till and then cheating people of their change to balance it?

                            Sadly, no. I think in his mind the customer made an honest mistake. His objection was that I called the guy on it. I really did it just so he wouldn't try it again, a sort of "Hey - that worked once, it isn't going to work again." sort of thing. When bosses aren't on the front line and don't hear the condescension and smugness in a scammer's tone they don't really have much of a clue.

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                            • #29
                              Quoth RecoveringKinkoid View Post
                              Hey, tell your boss that I would like some free money, too, or I'm never shopping there again.
                              Ooh, ooh, me too! Me too! Never mind the fact that I'm not living in the same country, let alon on the same continent! He wouldn't to lose me as a potential customer, would he?
                              "I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question."

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                              • #30
                                Me, too; I mean, the fact that I live in England is immaterial. I might go to your store and be a customer, you never know! Tell him to send me the free money as soon as possible, or I will never ever set foot in his store!
                                People who don't like cats were probably mice in an earlier life.
                                My DeviantArt.

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