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You do know the Allies won WWII, right?
One of my co-workers couldn't help this "old lady" figure out a song she heard on the radio (Note: we don't carry music. Period.). Frustrated that he couldn't help her, she left, but not before uttering Jap Bastard mumbling to herself as she left.
Yes, my co-worker is Part Japanese. He shrugged off the insult, saying "If she used flattop, i'd kiss her."
Do you even practice what you preach?
I'm gonna be quite upfront here: I hate it when I have to deal with a customer that deals with New Age subject matter. Usually it's some "specialized" train of thought or process or whatever that is either Out-of-Print or exclusive thru some website or program, and people try to find alternatives in not paying the prices these folks are charging. Oh, and woe is me when I am unable to fulfill said "requester" in their search for true enlightenment. So you can see my abhorrent disgust in the New Age arts.
I had to deal with this really smug arsehole whom seemed to not practice what he preaches. He comes in with this holier-than-thou attitude looking for this book by some Swami or Guru (I can't remember the name) and of course, I get the title that I don't have listed either in the system or in the online databases.
Now this guy is becoming extremely prissy and is adamant that he searched our store database online and that we have the title. Well, I get the author, but not the title. The guy is not helping because he's just repeating what he saw online, implying quite obviously via his tone of voice and demeanor that he's right, and I'm wrong. He's not willing to help me what he saw exactly online, and wants his stuff now expecting it to be on the shelf wrapped up in diamond foil with platinum ribbons. I can't find a listing,
After a few minutes of pulling up nothing, the guy smugly leaves...only to come back a minute later and ask for the store number, which I give to him. One of my co-workers, who has watched this guy be a complete jerk to me, comments on the guy, wondering how such people that are so involved in being "at peace" can be such dicks.
I coldly reply back "Those that are stupid enough to sign petitions to ban Dihydrogen Monoxide."
Learn to throw!!
This didn't happen to me, but i've noticed a growing trend where people will buy books, and then return them, citing the need for money. Uh, why are you buying stuff in the first place when you need cash?
Anyway, the return policy is pretty clear: returns are done in the form of payment tendered during the original sale. Cash for cash, CC for CC, etc. The exceptions are that a customer can opt to do either an exchange or ask for store credit instead in lieu of the original tender.
One guy buys a book with a gift card. For reasons i'm not 100% sure, he comes back and asks for cash back. The MOD at the time tells the guy that she is unable to give him cash, because the receipt shows he paid by gift card. He's adamant about getting cash, and after being refused, storms off, turns around at the door, and throws the book at another co-worker at the register at the time. Luckily, his throw only hits a rack, and Mall Security is informed of the guy. Luck also that the book throw was a Mass-market book.
Yes, love my job.
One of my co-workers couldn't help this "old lady" figure out a song she heard on the radio (Note: we don't carry music. Period.). Frustrated that he couldn't help her, she left, but not before uttering Jap Bastard mumbling to herself as she left.
Yes, my co-worker is Part Japanese. He shrugged off the insult, saying "If she used flattop, i'd kiss her."
Do you even practice what you preach?
I'm gonna be quite upfront here: I hate it when I have to deal with a customer that deals with New Age subject matter. Usually it's some "specialized" train of thought or process or whatever that is either Out-of-Print or exclusive thru some website or program, and people try to find alternatives in not paying the prices these folks are charging. Oh, and woe is me when I am unable to fulfill said "requester" in their search for true enlightenment. So you can see my abhorrent disgust in the New Age arts.
I had to deal with this really smug arsehole whom seemed to not practice what he preaches. He comes in with this holier-than-thou attitude looking for this book by some Swami or Guru (I can't remember the name) and of course, I get the title that I don't have listed either in the system or in the online databases.
Now this guy is becoming extremely prissy and is adamant that he searched our store database online and that we have the title. Well, I get the author, but not the title. The guy is not helping because he's just repeating what he saw online, implying quite obviously via his tone of voice and demeanor that he's right, and I'm wrong. He's not willing to help me what he saw exactly online, and wants his stuff now expecting it to be on the shelf wrapped up in diamond foil with platinum ribbons. I can't find a listing,
After a few minutes of pulling up nothing, the guy smugly leaves...only to come back a minute later and ask for the store number, which I give to him. One of my co-workers, who has watched this guy be a complete jerk to me, comments on the guy, wondering how such people that are so involved in being "at peace" can be such dicks.
I coldly reply back "Those that are stupid enough to sign petitions to ban Dihydrogen Monoxide."
Learn to throw!!
This didn't happen to me, but i've noticed a growing trend where people will buy books, and then return them, citing the need for money. Uh, why are you buying stuff in the first place when you need cash?
Anyway, the return policy is pretty clear: returns are done in the form of payment tendered during the original sale. Cash for cash, CC for CC, etc. The exceptions are that a customer can opt to do either an exchange or ask for store credit instead in lieu of the original tender.
One guy buys a book with a gift card. For reasons i'm not 100% sure, he comes back and asks for cash back. The MOD at the time tells the guy that she is unable to give him cash, because the receipt shows he paid by gift card. He's adamant about getting cash, and after being refused, storms off, turns around at the door, and throws the book at another co-worker at the register at the time. Luckily, his throw only hits a rack, and Mall Security is informed of the guy. Luck also that the book throw was a Mass-market book.
Yes, love my job.
I write, my friend Red draws. Comments welcome. Leave them on their, or on my profile here. 
That just made my day!
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