Le sigh...Labor Day is a sham "holiday" if there ever was one. At least if you're in retail. Today was forecast to be the second-busiest day of the week and it was pretty crazy all day. I guess it's just another day I get to labor for all the schmucks who actually got the day off.
First off--I got to start the day by spending half an hour trying to convince store manager that the SKU for one of our bedroom nighstands actually was the one I was telling him. Apparently some guy wanted to buy it last night, but the person functioning as manager last night couldn't find the SKU for it, so she told him to come back today after we had it sorted out.
Seriously, this isn't as hard as you're making it out to be.
Then--get to the backroom and find the bedroom dresser that's been purchased and returned a shitload of times is now on hold--for the same employee who keeps holding things and not purchasing them in time, because he'd rather spend all his money on lottery tickets. It even looked like he wrote up his own hold form. He isn't supposed to do that.
Carryouts were through the roof today, and I ended up doing most of them, thanks to the lazy schlub working on the floor who refused to answer them or help. I was supposed to re-organize the furniture backstocks after I finished auditing pull tags. That didn't happen today.
And lastly, my brain was just about to commit sideways on me because I had to spend close to 15 minutes explaining to a woman that the card table and chairs set advertised at $49.99 only came in charcoal. We sell that set, along with another one, plus tables and chairs in others colors individually. Again, not as hard as it was being made out to be especially when the signing is very clear that the charcoal set is the only one at $49.99; the set in the buff color is more expensive, and everything else has to be purchased individually. Stupid lady is stupid.
At least the Mexican guy purchasing a bunk bed with his son gave me a bit of a smile. The son was all over the place, gibbering various things in Spanish, but yet somehow it was all so damned cute. Dad did a pretty good job keeping his kid under control while trying to help up the bed, and then a different one when the first one turned out to be defective.
First off--I got to start the day by spending half an hour trying to convince store manager that the SKU for one of our bedroom nighstands actually was the one I was telling him. Apparently some guy wanted to buy it last night, but the person functioning as manager last night couldn't find the SKU for it, so she told him to come back today after we had it sorted out.
Seriously, this isn't as hard as you're making it out to be.
Then--get to the backroom and find the bedroom dresser that's been purchased and returned a shitload of times is now on hold--for the same employee who keeps holding things and not purchasing them in time, because he'd rather spend all his money on lottery tickets. It even looked like he wrote up his own hold form. He isn't supposed to do that.
Carryouts were through the roof today, and I ended up doing most of them, thanks to the lazy schlub working on the floor who refused to answer them or help. I was supposed to re-organize the furniture backstocks after I finished auditing pull tags. That didn't happen today.
And lastly, my brain was just about to commit sideways on me because I had to spend close to 15 minutes explaining to a woman that the card table and chairs set advertised at $49.99 only came in charcoal. We sell that set, along with another one, plus tables and chairs in others colors individually. Again, not as hard as it was being made out to be especially when the signing is very clear that the charcoal set is the only one at $49.99; the set in the buff color is more expensive, and everything else has to be purchased individually. Stupid lady is stupid.
At least the Mexican guy purchasing a bunk bed with his son gave me a bit of a smile. The son was all over the place, gibbering various things in Spanish, but yet somehow it was all so damned cute. Dad did a pretty good job keeping his kid under control while trying to help up the bed, and then a different one when the first one turned out to be defective.
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