SC: (making reservation) Hi, I stay there all of the time. I know your manager (J, who is our director of sales, get it right). I am in your computer.
What the hell is with people who seem to think I know know who they are over the phone. I ask for his name & he rattles it off so fast I have to tell him to repeat it.
Then THEN after I finish up with him & trying to explain why we can't have pets left in rooms (liability issues/ bark issues etc) I look up that his last stay was in April. April!!!! You don't stay here "all of the time"!
What the hell is with people who seem to think I know know who they are over the phone. I ask for his name & he rattles it off so fast I have to tell him to repeat it.
Then THEN after I finish up with him & trying to explain why we can't have pets left in rooms (liability issues/ bark issues etc) I look up that his last stay was in April. April!!!! You don't stay here "all of the time"!
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