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... then comes back to the store the next day and tells ME about it!
Yesterday, a coworker of mine was busy working in the MP3 section of our department, cleaning and putting an iPod onto its display. He turns around and finds a man opening a pack of Sony headphones, the big over-the-ear kind, sealed onto a blister card. Being polite and wanting to stop him from opening the package, he approaches the gentleman and asks if he needs help. They then begin to discuss the different kinds of headphones and the coworker shows them to him. Coworker then ends his conversation with the customer who then heads up to the check out in the front of the store.
Just a few minutes later, said cashier comes back to the coworker, asking him what he said to the guy. The customer had told the cashier that he "felt like grabbing <insert coworker's name> and knocking him out" because he was "too busy playing with his iPod" and he "had to yell to get <coworker's> attention". Bear in mind what I just related to you.
He comes back today to exchange the headphones he got and I happened to be the employee who had the misfortune of running across him. I help find another set of headphones, these made by Bose and in the course of the exchange I get regaled with how awful my coworker was (I nod despite knowing he's full of crap) and then he takes a turn off into crazyland talking about how he was once in the military and how he'd have shot my coworker, in the leg, if he was one of his subordinates. This guy, although only and inch shorter than me, was this thin rail of a man who looked as though he'd never seen a day of hard labor in his life, let alone been in the Armed Forces. If he had, the way he was carrying on he was probably discharged for being a nut.
This diminutive woman comes up, whom I can only assume was his mother as she was far too old to be his wife, and asks if he's ready to go and I am finally free of his insanity.
As soon as I am sure they are out of sight, coworker comes up and I basically confirm the stuff that was said yesterday and tell him what else was said. At that point, I inform the loss prevention agent, who just happened to be there for the first incident and then coworker and I sought out the store manager as soon as he was available, relating what had happened.
In our company, threats of violence, whether against customers or staff, are taken very seriously. Not even joking about it is permitted. If this guy comes back, he will probably be escorted out of the store.
This is the cherry on a day which included a 60 year-old shoplifter, a power outtage, and the launch of Halo 3: ODST.
I don't have many stories, but when I do they ARE weird!
Yesterday, a coworker of mine was busy working in the MP3 section of our department, cleaning and putting an iPod onto its display. He turns around and finds a man opening a pack of Sony headphones, the big over-the-ear kind, sealed onto a blister card. Being polite and wanting to stop him from opening the package, he approaches the gentleman and asks if he needs help. They then begin to discuss the different kinds of headphones and the coworker shows them to him. Coworker then ends his conversation with the customer who then heads up to the check out in the front of the store.
Just a few minutes later, said cashier comes back to the coworker, asking him what he said to the guy. The customer had told the cashier that he "felt like grabbing <insert coworker's name> and knocking him out" because he was "too busy playing with his iPod" and he "had to yell to get <coworker's> attention". Bear in mind what I just related to you.
He comes back today to exchange the headphones he got and I happened to be the employee who had the misfortune of running across him. I help find another set of headphones, these made by Bose and in the course of the exchange I get regaled with how awful my coworker was (I nod despite knowing he's full of crap) and then he takes a turn off into crazyland talking about how he was once in the military and how he'd have shot my coworker, in the leg, if he was one of his subordinates. This guy, although only and inch shorter than me, was this thin rail of a man who looked as though he'd never seen a day of hard labor in his life, let alone been in the Armed Forces. If he had, the way he was carrying on he was probably discharged for being a nut.
This diminutive woman comes up, whom I can only assume was his mother as she was far too old to be his wife, and asks if he's ready to go and I am finally free of his insanity.
As soon as I am sure they are out of sight, coworker comes up and I basically confirm the stuff that was said yesterday and tell him what else was said. At that point, I inform the loss prevention agent, who just happened to be there for the first incident and then coworker and I sought out the store manager as soon as he was available, relating what had happened.
In our company, threats of violence, whether against customers or staff, are taken very seriously. Not even joking about it is permitted. If this guy comes back, he will probably be escorted out of the store.
This is the cherry on a day which included a 60 year-old shoplifter, a power outtage, and the launch of Halo 3: ODST.
I don't have many stories, but when I do they ARE weird!
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