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So I'm on floor today, which means my job ranges anywhere from FES, to office worker, to cashier, to bagger, depending on what's needed. In theory I'm just helping customers, answering questions, and serving as backup for the actual FES, but we're always shorthanded and job descriptions change every time Corporate visits.
Anyway.
As soon as I clock in, the woman at the Customer Service desk hands me some keys and asks me to go unlock the pharmacy case for a guy who wants some nicotine gum. In the time it took her to hand me the keys and explain that, the guy had gone from the front desk, to the pharmacy case (all the way on the other end of the store) and back. I start following him, but stop about halfway there to get a drink from the water fountain. He makes it over to the case and back again in those 20 seconds or so, asks if anyone's getting it open for him, and heads back to the case.
I make it another 20 feet and find the girl on SCO and one of the cashiers trying to get the coin counter machine closed back and locked up. I know how the door sticks and the way the latch jams, so I stop to help them. Cue Nicotine Man, again back across the store and asking who was going to open the case for him. This time I make it over there, and as I'm crouching down to get to the lock, I drop the keys (I have to do this slowly and hold onto something most days - two years of bagging and four of Amtgard are to blame). This starts him pacing back and forth and muttering.
So I start trying the lock. It turns, but the latch it's popping out to release the door like it should. I explain this to him, but he's standing there holding onto the case door and pulling on it. It basically goes like this: "Hey, is it open? *rattle* Is it open yet? *rattle rattle* You have it open? *rattle* Have it yet? *rattle rattle*"
Finally the latch comes out and I pull the door open. He reaches past me, grabs a pack of Nicorette, and bolts towards the registers. I've never seen anyone move that fast without outright sprinting before. I move at a much more reasonable pace, making my way back towards the front desk to give the keys back. Then I find out Nicotine Man is paying at the front desk. Why? He was getting cigarettes too.
And on the opposite end of the customer spectrum, I actually heard an original joke from a customer recently. He was an elderly man, and I'd been chatting with him as I rang him up. We somehow got onto the subject of the store trying to switch from plastic bags to cloth ones, and how wasteful the plastics are.
Me: Well, the plastic ones do have some uses.
Old Man: Yeah, my wife wants to make me a Halloween costume with them.
Me: Really? I can't imagine how that would work.
Old Man: Real simple. She's even got this big rubber band for my neck so it won't blow away in the wind.
Anyway.
As soon as I clock in, the woman at the Customer Service desk hands me some keys and asks me to go unlock the pharmacy case for a guy who wants some nicotine gum. In the time it took her to hand me the keys and explain that, the guy had gone from the front desk, to the pharmacy case (all the way on the other end of the store) and back. I start following him, but stop about halfway there to get a drink from the water fountain. He makes it over to the case and back again in those 20 seconds or so, asks if anyone's getting it open for him, and heads back to the case.
I make it another 20 feet and find the girl on SCO and one of the cashiers trying to get the coin counter machine closed back and locked up. I know how the door sticks and the way the latch jams, so I stop to help them. Cue Nicotine Man, again back across the store and asking who was going to open the case for him. This time I make it over there, and as I'm crouching down to get to the lock, I drop the keys (I have to do this slowly and hold onto something most days - two years of bagging and four of Amtgard are to blame). This starts him pacing back and forth and muttering.
So I start trying the lock. It turns, but the latch it's popping out to release the door like it should. I explain this to him, but he's standing there holding onto the case door and pulling on it. It basically goes like this: "Hey, is it open? *rattle* Is it open yet? *rattle rattle* You have it open? *rattle* Have it yet? *rattle rattle*"
Finally the latch comes out and I pull the door open. He reaches past me, grabs a pack of Nicorette, and bolts towards the registers. I've never seen anyone move that fast without outright sprinting before. I move at a much more reasonable pace, making my way back towards the front desk to give the keys back. Then I find out Nicotine Man is paying at the front desk. Why? He was getting cigarettes too.
And on the opposite end of the customer spectrum, I actually heard an original joke from a customer recently. He was an elderly man, and I'd been chatting with him as I rang him up. We somehow got onto the subject of the store trying to switch from plastic bags to cloth ones, and how wasteful the plastics are.
Me: Well, the plastic ones do have some uses.
Old Man: Yeah, my wife wants to make me a Halloween costume with them.
Me: Really? I can't imagine how that would work.
Old Man: Real simple. She's even got this big rubber band for my neck so it won't blow away in the wind.
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