Tweet
Drugs are bad, um k. :( (LONG)
This incident happened a few weeks back and one of my fellow co-workers reminded me about it when I told them i joined CS.com! First post for me other than intro one so go easy on me!
This guy comes into my line on the only register open at night (15) which is also the cig line where we lock up the cigs. I help the people in front of him and glance his direction and right away I know this one is going to be interesting. The guy has the twitches, shifting constantly like sitting still will end him like a shark. Rubbing his hands over his face and jacket and hands in and out of pockets. He starts worrying me. Thankfully a friend of mine was close by and she stuck around for a moment while this part (yes there are multiple) happened.
TC- Twitchy Customer
Me- ... *gives cookie*
TC- what yer ch-cheapest cig?
Me- uh that would be the *---*
TC- how much? How much are they? hello?
Me- $4.08 a pack.
TC- okay okay okay. ... okay *pulls out a hundred dollar bill in a wad and shoves it at me*
I examine the bill closely and the guy glares. Its policy. Its also 3 am, I WILL BE CHECKING YOUR MONEY. Period. I give him his change and he toddles off not outside but into the store. I sigh and tell my friend I really hope I'm not here when he gets back.
Fast forward about twenty mins when one of my co workers tells me the guy has one of our recycle bag (the reuseable cloth kind to encourage enviromental goodness) and is going through the entire store packing it full. We set one of the managers to watch him and life goes on.
Fast forward again about an hour. Right before my break is supposed to be, TC comes wandering around the corner. I have a huge line of customers at this point, a bunch of college guys are getting their beer right before the cut off (Oregon cuts off alcohol purchases between 2:30am and 7am). I am ringing out these guys and TC goes to the belt directly across from me. Note: no one is at this register. Its been emptied for the night. He starts going through his bags (he has two cloth bags now) and dumping them out, rearranging and making a LOT of noise. He is also talking to himself the entire time. At one point, I look up and notice him putting a bandana over the lower portion of his face to cover it. I freeze when my entire brain screams ROBBERY. The college boy in front of me notices my terrified expression. He turns around and goes right up to the guy and says,"Hey dude! Whats that?" while pointing to the mask. TC quickly removes it and stuffs it in his pockets.
MY Hero! My customers go and I call a manager at this point under the call "I need an override" when the manager gets there, it takes me not once but four times to get her to understand I DIDNT call for an override. Stupid -.-;
She wanders closeby as the guy comes up to my line.
TC- Man I lost my money, that money you just gave me. You gave me. money.
Me- That sucks, did you look everywhere you had gone?
TC- Yeah yeah yeah... *ruffles through jacket for five mins*
Meanwhile, I ring up his items. And he goes way over the hundred dollars he has and notices this. This is when he starts getting annoying (yes he was sorta normal until this point sadly.) He starts grabbing things out of what I already rang up and what I havent yet and tries to mix them up says "I dont want this and that is a no yes wait. no. yes." and he'll move on to something else. Thankfully I am fast at my job and aware because he shuffled the stuff around like one of those guys with the pea and three shells. Finally he decides on an acceptable combination and while I am cashing him OUT, he adds things. Then after ringing up that, he wanders off and searches he pockets more.
Granted, the guy probably DID lose his 95 bucks but he was also sky high on something so he got no pity from anyone.
The sadest part is this is not over. The guy comes back twenty mins later and starts shoveling things he had bought on my counter.
TC- I need to get my money money back... this and this and this and these.
Me- ... oh..k.
I start doing the return, swearing the entire time in my mind. The manager wandered off at one point. The guy had like six wallets and most of them were womens. His jacket had about three hidden pockets. The guy SCARED me. After he returned things TWICE, he finally left. Leaving his VA card sitting on the counter. I ran after him and shoved it in his bag and said "You forgot this" and ran back to bump into my CSM who had been on lunch. "I NEED A BREAK NOW." I bellowed and ran off to huddle in a ball in the breakroom for 15 mins.
o.o
This guy comes into my line on the only register open at night (15) which is also the cig line where we lock up the cigs. I help the people in front of him and glance his direction and right away I know this one is going to be interesting. The guy has the twitches, shifting constantly like sitting still will end him like a shark. Rubbing his hands over his face and jacket and hands in and out of pockets. He starts worrying me. Thankfully a friend of mine was close by and she stuck around for a moment while this part (yes there are multiple) happened.
TC- Twitchy Customer
Me- ... *gives cookie*
TC- what yer ch-cheapest cig?
Me- uh that would be the *---*
TC- how much? How much are they? hello?
Me- $4.08 a pack.
TC- okay okay okay. ... okay *pulls out a hundred dollar bill in a wad and shoves it at me*
I examine the bill closely and the guy glares. Its policy. Its also 3 am, I WILL BE CHECKING YOUR MONEY. Period. I give him his change and he toddles off not outside but into the store. I sigh and tell my friend I really hope I'm not here when he gets back.
Fast forward about twenty mins when one of my co workers tells me the guy has one of our recycle bag (the reuseable cloth kind to encourage enviromental goodness) and is going through the entire store packing it full. We set one of the managers to watch him and life goes on.
Fast forward again about an hour. Right before my break is supposed to be, TC comes wandering around the corner. I have a huge line of customers at this point, a bunch of college guys are getting their beer right before the cut off (Oregon cuts off alcohol purchases between 2:30am and 7am). I am ringing out these guys and TC goes to the belt directly across from me. Note: no one is at this register. Its been emptied for the night. He starts going through his bags (he has two cloth bags now) and dumping them out, rearranging and making a LOT of noise. He is also talking to himself the entire time. At one point, I look up and notice him putting a bandana over the lower portion of his face to cover it. I freeze when my entire brain screams ROBBERY. The college boy in front of me notices my terrified expression. He turns around and goes right up to the guy and says,"Hey dude! Whats that?" while pointing to the mask. TC quickly removes it and stuffs it in his pockets.
MY Hero! My customers go and I call a manager at this point under the call "I need an override" when the manager gets there, it takes me not once but four times to get her to understand I DIDNT call for an override. Stupid -.-;
She wanders closeby as the guy comes up to my line.
TC- Man I lost my money, that money you just gave me. You gave me. money.
Me- That sucks, did you look everywhere you had gone?
TC- Yeah yeah yeah... *ruffles through jacket for five mins*
Meanwhile, I ring up his items. And he goes way over the hundred dollars he has and notices this. This is when he starts getting annoying (yes he was sorta normal until this point sadly.) He starts grabbing things out of what I already rang up and what I havent yet and tries to mix them up says "I dont want this and that is a no yes wait. no. yes." and he'll move on to something else. Thankfully I am fast at my job and aware because he shuffled the stuff around like one of those guys with the pea and three shells. Finally he decides on an acceptable combination and while I am cashing him OUT, he adds things. Then after ringing up that, he wanders off and searches he pockets more.
Granted, the guy probably DID lose his 95 bucks but he was also sky high on something so he got no pity from anyone.
The sadest part is this is not over. The guy comes back twenty mins later and starts shoveling things he had bought on my counter.
TC- I need to get my money money back... this and this and this and these.
Me- ... oh..k.
I start doing the return, swearing the entire time in my mind. The manager wandered off at one point. The guy had like six wallets and most of them were womens. His jacket had about three hidden pockets. The guy SCARED me. After he returned things TWICE, he finally left. Leaving his VA card sitting on the counter. I ran after him and shoved it in his bag and said "You forgot this" and ran back to bump into my CSM who had been on lunch. "I NEED A BREAK NOW." I bellowed and ran off to huddle in a ball in the breakroom for 15 mins.
o.o
I do not admire guys who have let themselves go 5 years after discharge and now reek of BO and cheap beer. 
Comment