so i was working drive thru today (which i loathe) and i messed up a drink order. grabbed the wrong one and gave it to a customer. oh well, i'm new at it and accidents happen. when i was sorting things out with my manager, we were talking loudly to hear each other over the noise of the store. must've been the rain or something today cuz it was uber busy.
all of the sudden, i hear this guy start to throw a fit. we were out of croissants still. my manager started to explain that we ordered them, but hq was also out so they didn't send any.
the guy started freaking out
he starts yelling at her that it's her job to keep things stocked and it's her fault that we're always out of them (mind you, this was around 9 am, after we'd been open for three and a half hours. we only stock 4 croissants at a time). like she's supposed to march to corporate ever time they're short on pastries or something.
then he starts yelling at her for yelling at me saying "this is how you treat your employees no wonder they can't do things right, blah blah blah." (she totally wasn't yelling at me)
my manager kept trying to explain things and calm him down, but he kept interrupting her all rude-like.
so she asked him to leave and never come back. let's hope he actually does.
all of the sudden, i hear this guy start to throw a fit. we were out of croissants still. my manager started to explain that we ordered them, but hq was also out so they didn't send any.
the guy started freaking out
he starts yelling at her that it's her job to keep things stocked and it's her fault that we're always out of them (mind you, this was around 9 am, after we'd been open for three and a half hours. we only stock 4 croissants at a time). like she's supposed to march to corporate ever time they're short on pastries or something.
then he starts yelling at her for yelling at me saying "this is how you treat your employees no wonder they can't do things right, blah blah blah." (she totally wasn't yelling at me)
my manager kept trying to explain things and calm him down, but he kept interrupting her all rude-like.
so she asked him to leave and never come back. let's hope he actually does.
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