It's a quiet night, and I am quite happily stood in the kitchen with nothing to do. A co-worker bursts into the room.
CW: Customersruinmylife, quick! You have got to see this!
I walk out, and see my boss, another co-worker and the SC at the end of the bar. The SC is going absolutely ape-shit. She is shouting at the top of her voice, making a scene and her arms are actually waving in the air. I can tell that Boss has been dealing with her for some time, because her patience has been worn down to zero.
SC: I WANTED AN ICED CAPPUCCINO AND SHE CAN'T MAKE IT RIGHT! IT IS YOUR FAULT THAT YOUR WORKERS DON'T KNOW HOW TO MAKE THEM!
Boss: We do not have iced cappuccinos on our menu, so why would any of my staff know how to make them?
SC: YOU ARE THEIR BOSS! YOU SHOULD HAVE TRAINED THEM!
Boss: Please lower your voice ma'am. I do not see the point in training my staff to make a drink that is not on our menu and that no one asks for.
SC: WHAT DO YOU MEAN "NO ONE ASKS FOR"??? I AM ASKIIIINNNNNNGGGGG!
Boss: I have been running this pub for nearly ten years, and working in pubs for ten years before that, and I have NEVER been asked for an iced cappuccino.
SC: I DON'T BELIEVE YOU! I WANT AN ICED CAPPUCCINO AND I WANT IT RIGHT!
She picked up a tea spoon from a jar at the end of the bar, and jabbed Boss with it!
SC: NOW!
Boss grabbed the spoon out of her hand, and slammed it down on the bar top. Her voice went very low and she started speaking through her teeth.
Boss: If you ever, EVER, touch me again, I will knock you out.
SC: I...uhhh...
Boss: Why don't you fuck off to Starbucks?
The SC knew the battle was lost, and silently walked away. Everyone quickly went back to work, and I ran back into the kitchen. Boss, not knowing I was watching, burst into the kitchen and buried her face into her hands screaming.
Boss: Customersruinmylife, you will not believe what I just had to deal with!
Boss retold the tale. Apparently she had been dealing with the lady for more than ten minutes.
Boss: ...and then the bitch jabbed me with a spoon! I swear to God, if I EVER see her in here again...
I know how to make an iced cappuccino, but the pub itself does not have the equipment to make one! It's a pub at the end of the day. We have the cheapest, shittiest, nastiest coffee in the world.
CW: Customersruinmylife, quick! You have got to see this!
I walk out, and see my boss, another co-worker and the SC at the end of the bar. The SC is going absolutely ape-shit. She is shouting at the top of her voice, making a scene and her arms are actually waving in the air. I can tell that Boss has been dealing with her for some time, because her patience has been worn down to zero.
SC: I WANTED AN ICED CAPPUCCINO AND SHE CAN'T MAKE IT RIGHT! IT IS YOUR FAULT THAT YOUR WORKERS DON'T KNOW HOW TO MAKE THEM!
Boss: We do not have iced cappuccinos on our menu, so why would any of my staff know how to make them?
SC: YOU ARE THEIR BOSS! YOU SHOULD HAVE TRAINED THEM!
Boss: Please lower your voice ma'am. I do not see the point in training my staff to make a drink that is not on our menu and that no one asks for.
SC: WHAT DO YOU MEAN "NO ONE ASKS FOR"??? I AM ASKIIIINNNNNNGGGGG!
Boss: I have been running this pub for nearly ten years, and working in pubs for ten years before that, and I have NEVER been asked for an iced cappuccino.
SC: I DON'T BELIEVE YOU! I WANT AN ICED CAPPUCCINO AND I WANT IT RIGHT!
She picked up a tea spoon from a jar at the end of the bar, and jabbed Boss with it!
SC: NOW!
Boss grabbed the spoon out of her hand, and slammed it down on the bar top. Her voice went very low and she started speaking through her teeth.
Boss: If you ever, EVER, touch me again, I will knock you out.
SC: I...uhhh...
Boss: Why don't you fuck off to Starbucks?
The SC knew the battle was lost, and silently walked away. Everyone quickly went back to work, and I ran back into the kitchen. Boss, not knowing I was watching, burst into the kitchen and buried her face into her hands screaming.
Boss: Customersruinmylife, you will not believe what I just had to deal with!
Boss retold the tale. Apparently she had been dealing with the lady for more than ten minutes.
Boss: ...and then the bitch jabbed me with a spoon! I swear to God, if I EVER see her in here again...
I know how to make an iced cappuccino, but the pub itself does not have the equipment to make one! It's a pub at the end of the day. We have the cheapest, shittiest, nastiest coffee in the world.
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