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Rainy Day Suck
Background: ID office for University. You receive a free replacement if you turn in an old/damaged card, otherwise it is a $25 replacement fee.
Every person that comes to this office has a different situation and I am always afraid the person next in line will assume that the person I just helped had the same problem as them. Then bitch and moan about why the other person didn't have to pay or got their picture taken, etc.
It is a slow day and dreary outside.
Me: has a headache to begin with
C: regular joe
SC: cankersore behind him
C: so I get one free replacement right?
M: You will always get a free replacement if you turn in a damaged card.
C: ok, so just something tangible with my name and picture pretty much
M: ideally, yes.
he goes his merry way
SC: My card got stuck in an atm machine so it should be on its way.
M: If I print you a new card it will cost $25 and we don't do refunds.
SC: that's ridiculous. (pause) I am a student. It should be in the mail anyway.
so am i! I charge everyone else including staff and faculty the same price. I will not jeopardize my job for you! Besides you could be lying
M: I have to have a damaged card in possession from you in order to waive the fee.
she rolls her eyes and storms out mumbling how stupid I am and I this ordel was Fudged up!!
So I shred her paperwork and go about my business. 2 minutes later she comes back in asking for my boss. Crap. I retrieve my boss and fill him in on the details. I leave the two of them in the hallway as I have another customer. Normally he is the type to cave in and I'm worried because she might bitch that she has to fill out the paperwork again. A few seconds later I here shrieks of bloody murder. She is in the middle of the lobby reciting every foul word that comes to mind.
Boss: (calmly) That's very inappropriate.
The entire building goes dead just watching this woman make a fool of herself! It did nothing for my headache
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That is all. Thanks for reading my rant! carry on with your day!
Every person that comes to this office has a different situation and I am always afraid the person next in line will assume that the person I just helped had the same problem as them. Then bitch and moan about why the other person didn't have to pay or got their picture taken, etc.
It is a slow day and dreary outside.
Me: has a headache to begin with
C: regular joe
SC: cankersore behind him
C: so I get one free replacement right?
M: You will always get a free replacement if you turn in a damaged card.
C: ok, so just something tangible with my name and picture pretty much
M: ideally, yes.
he goes his merry way
SC: My card got stuck in an atm machine so it should be on its way.
M: If I print you a new card it will cost $25 and we don't do refunds.
SC: that's ridiculous. (pause) I am a student. It should be in the mail anyway.
so am i! I charge everyone else including staff and faculty the same price. I will not jeopardize my job for you! Besides you could be lying
M: I have to have a damaged card in possession from you in order to waive the fee.
she rolls her eyes and storms out mumbling how stupid I am and I this ordel was Fudged up!!
So I shred her paperwork and go about my business. 2 minutes later she comes back in asking for my boss. Crap. I retrieve my boss and fill him in on the details. I leave the two of them in the hallway as I have another customer. Normally he is the type to cave in and I'm worried because she might bitch that she has to fill out the paperwork again. A few seconds later I here shrieks of bloody murder. She is in the middle of the lobby reciting every foul word that comes to mind.
Boss: (calmly) That's very inappropriate.
The entire building goes dead just watching this woman make a fool of herself! It did nothing for my headache
---------------
That is all. Thanks for reading my rant! carry on with your day!
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