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  • #1

    over stupid light bulbs

    Owner: Dave, I own this villa and they put the wrong bulbs in my chandalier. I need these special decorative bulbs and they put in regular bulbs. I need someone here to put in the right bulbs

    Me: ok I can have someone out there tomorrow

    Owner: No, you can have someone out here today

    Me: no sir, the storage closet is locked and maintainence has gone home. I dont have access to it.

    Owner: well dont you have someoone you can call in an emergency?

    Me: yes sir but light bulbs arent an emergency

    Owner: well it is to me

    Me: it will have to be tomorrow, sir

    Owner: you know what Dave, you got 20 minutes to get these light bulbs changed or I am cancelleing my contract and let me tell you, I have talked to other owners and they say you give them the runaround too and they are getting just as tired of it as I am. Not only that but I got two lousy reservations this summer. That is unacceptable as highly rated as my villa is and NOW you cant even come here and change my stinkin light bulbs when you were the ones that screwed up and put the wrong ones in and now I have to suffer for it

    Me: sir, I am sorry

    Owner: forget it, take my villa off your program effective immediately

    Me: ok so shall I cancel the work order for the light bulbs?

    (he flipped out when I said that)

    Owner: NO, YOU WILL GIVE ME THOSE GD LIGHT BULBS OR I WILL HAVE YOUR COMPANY IN COURT. I AM NOT YELLING AT YOU, DAVE (ummm yes you are) BUT DAMNIT THIS PISSES ME OFF. GET THOSE FUCKING LIGHT BULBS HERE FIRST THING TOMORROW, YOU GOT ME?

    Me: sure thing

    CLICK
    Tags: None
  • #2
    Quoth vacation_rentals_suck View Post
    Owner: NO, YOU WILL GIVE ME THOSE GD LIGHT BULBS OR I WILL HAVE YOUR COMPANY IN COURT. I AM NOT YELLING AT YOU, DAVE (ummm yes you are)
    Freaking exactly! I am sorry why do customers think it's okay to scream yell and swear at you as long as they tell you they aren't doing so? I am sorry I am the one your talking to so yes I am the one your taking your frustrations out on.

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    • #3
      Quoth vacation_rentals_suck View Post
      Owner: forget it, take my villa off your program effective immediately
      Okay, Sir, let's see *clickyclackyclak* Done! Please come back and see us again, we do have some lovely vacation homes that we rent out to people.

      "What about my lightbulbs?!"

      I'm sorry, who are you again...? We don't have anyone either as a client or a homeowner by that name...
      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
      Acts of Gord – Read it, Learn it, Love it!
      "Our psychic powers only work if the customer has a mind to read." - me

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      • #4
        " ...I AM NOT YELLING AT YOU, DAVE ..."

        I'm sure that also works with serial killers who are actually mad at their mothers.
        "All I've ever learned from love was how to shoot somebody who out-drew ya"

        Comment

        • #5
          Owner: forget it, take my villa off your program effective immediately
          A. Do you even have the authority to do that?

          and B. I would think the company and the owner would have some sort of contract or other agreement that would spell out how to remove his listing ?
          I don't go in for ancient wisdom
          I don't believe just 'cause ideas are tenacious
          It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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          • #6
            Wow. Why was I under the impression that the owners were more agreeable than the actual customers who rent from them?

            God I get sick of people who tell me how to do my job. It's bad enough when coworkers do it.

            Comment

            • #7
              You really need to quit this job and get a job as a head shrink.

              Seriously, I want your secret. I can never get people to tell me how they really feel, let alone use my name first things first half of the time!
              You really need to see a neurologist. - Wagegoth

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              • #8
                Yet another person that needs to go to a warzone and witness genocide before he can decide what an "emergency" is. God that pisses me off.
                It is a terrible thing to see and have no vision.
                -Helen Keller

                I got this av from Court Records, made by Croik!

                Comment

                • #9
                  Quoth NateTheChops View Post
                  Wow. Why was I under the impression that the owners were more agreeable than the actual customers who rent from them?

                  God I get sick of people who tell me how to do my job. It's bad enough when coworkers do it.
                  This impression might not be fully unjustified. As far as I can remember, there've been only a few threads about owners, compared to the hell-a-lot about customers.
                  "I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question."

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                  • #10
                    sounds like he flipped out cos he realized you were calling his bluff...

                    Comment

                    • #11
                      I think PepperElf is right about that. SC's hate it when you do that.
                      I'm trying to see things from your point of view, but I can't get my head that far up my keister!

                      Who is John Galt?
                      -Ayn Rand, Atlas Shrugged

                      Comment

                      • #12
                        Quoth taxguykarl View Post
                        I think PepperElf is right about that. SC's hate it when you do that.
                        Oh they sure do...or when you put them in their place too.
                        I don't get paid enough to kiss your a**! -Groezig 5/31/08
                        Another day...another million braincells lost...-Sarlon 6/16/08
                        Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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