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No, it's not a question about how to get a rebate processed..
This is an online chat, only names and companies have been removed, everything else is a direct transcript....................
Thank you for contacting {Company}! My name is CSR. I will be with you momentarily.
Customer: hello
CSR: How can I help you today?
Customer: I have some question about {Company} rebate.
Customer: I got the rebate check from buying {Company Appliance}
Customer: but I don't know how to use it
Customer: hello!!
CSR: I am sorry. I was waiting for you to ask a question.
Customer: That's fine.
Customer: I don't know how to use the rebate check because I don't have any back account in the US.
CSR: I am not certain how you will cash that check.
CSR: I can give you the phone number for the rebate center however, those rebates are meant to be valid in the United States.
CSR: Did they ship it to a US address?
Customer: yeah
Customer: now I stay in the US but i'm just student
Customer: I don't have any bank account.
CSR: Some retail stores will cash checks for a fee. Some banks will also do it for you without an account for a fee. I am sorry but I do not know how else to assist you.
Customer: which store and which bank that they could?
CSR: I am sorry but that will depend on the area where you live.
CSR: My local grocery stores offer that service.
Customer: How do I know?
Customer: Which store that you mean? Maybe I can ask them.
CSR: You would have to ask them. It is usually done at the service counter.
Customer: any store?
CSR: I am sorry I don't know what stores are in your area. They are probably different than the ones in my area.
Customer: I'm sorry
Customer: I"m not clear.
Customer: Now I'm still not know how can I do.
Customer: I have to ask any store or any back, right?
CSR: You may want to ask someone who is familiar with the stores in your area. They may know who will cash it.
Customer: You're customer service but you don't know and you told me to ask someone that not familiar with {Company}.
Customer: I don't understand.
CSR: I am sorry you are not asking a {Company} question. You are asking a question about cashing a check.
Customer: but checking rebate is the promotion from {Company}
Customer: Why you don't know the detail?
CSR: I am sorry but we fulfilled our obligation in sending your the rebate. We are not responsible for how you are going to cash the check.
Customer: That's really good policy.
Customer: You don't care that how to cash the check.
Customer: That's perfect service.
Customer: Thank you so much.
CSR: I am sorry. Maybe in be it would be in your best interest to open a bank account.
Customer: That's not necessary.
Customer: Thank a lot for your advice.
'Customer' disconnected ('Concluded by End-user').=
This is an online chat, only names and companies have been removed, everything else is a direct transcript....................
Thank you for contacting {Company}! My name is CSR. I will be with you momentarily.
Customer: hello
CSR: How can I help you today?
Customer: I have some question about {Company} rebate.
Customer: I got the rebate check from buying {Company Appliance}
Customer: but I don't know how to use it
Customer: hello!!
CSR: I am sorry. I was waiting for you to ask a question.
Customer: That's fine.
Customer: I don't know how to use the rebate check because I don't have any back account in the US.
CSR: I am not certain how you will cash that check.
CSR: I can give you the phone number for the rebate center however, those rebates are meant to be valid in the United States.
CSR: Did they ship it to a US address?
Customer: yeah
Customer: now I stay in the US but i'm just student
Customer: I don't have any bank account.
CSR: Some retail stores will cash checks for a fee. Some banks will also do it for you without an account for a fee. I am sorry but I do not know how else to assist you.
Customer: which store and which bank that they could?
CSR: I am sorry but that will depend on the area where you live.
CSR: My local grocery stores offer that service.
Customer: How do I know?
Customer: Which store that you mean? Maybe I can ask them.
CSR: You would have to ask them. It is usually done at the service counter.
Customer: any store?
CSR: I am sorry I don't know what stores are in your area. They are probably different than the ones in my area.
Customer: I'm sorry
Customer: I"m not clear.
Customer: Now I'm still not know how can I do.
Customer: I have to ask any store or any back, right?
CSR: You may want to ask someone who is familiar with the stores in your area. They may know who will cash it.
Customer: You're customer service but you don't know and you told me to ask someone that not familiar with {Company}.
Customer: I don't understand.
CSR: I am sorry you are not asking a {Company} question. You are asking a question about cashing a check.
Customer: but checking rebate is the promotion from {Company}
Customer: Why you don't know the detail?
CSR: I am sorry but we fulfilled our obligation in sending your the rebate. We are not responsible for how you are going to cash the check.
Customer: That's really good policy.
Customer: You don't care that how to cash the check.
Customer: That's perfect service.
Customer: Thank you so much.
CSR: I am sorry. Maybe in be it would be in your best interest to open a bank account.
Customer: That's not necessary.
Customer: Thank a lot for your advice.
'Customer' disconnected ('Concluded by End-user').=
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