Tweet
So these are some of my last ever SCs at this job.
Ew
CW notices a little boy in front of our candy rack with chocolate all over his face. Walks over to him.
CW: Young man, empty your pockets
LB: (guiltily pulls a wad of candy wrappers from his pockets. Mother storms over.)
SC: What are you doing!
CW: Ma'am, you'll have to pay for that candy
SC: No I don't!
CW: Your child ate them, you have to pay.
SC: Did you see him do it!? (Just then the boy opens a mounds bar) Don't eat that! You won't like it! Here! (tries to hand it to CW)
CW: We can't take that back, it's been opened.
SC: Fine, I'll pay for this one (Jeez lady, watch your kid cause he just grabbed another mounds bar. They come to my register to check out. Little boy takes a bite of his candy bar)
LB: Ew, I don't like this! (spits a chewed up mound of sticky coconut chocolate into his hand. Mother takes out a tissue and picks it up.)
Me: It'll be $xx.xx (i hold out my hand)
SC: Here, throw this out for me (doesn't even wrap up the chocolate, just drops the chewed up candy bar into my hand from the tissue and then uses the tissue to clean her son's hand. So I'm standing there with some stranger's gross who knows where they've been germs all over my hand.)
Me: One moment (and I just walk away from the register, go to the bathroom, and thoroughly wash my hands a bagillion times. When I came back she was gone and her stuff wasn't in recovery, so I assume someone else took over. I mentioned the incident to my manager and she said with everything going around I did the right thing cause that lady was a bitch. Plus she didn't want chocolate goo all over the money she had to count at the end of the night.)
I'll just pull that out of my ass
Guy special orders $600 worth of fabric and then demands we get it in the next day. First off we only get trucks on Monday. Secondly the warehouse is 5 hours away. The paperwork has to be processed through our system, the request sent to the warehouse, someone there has to fill that order, put it on a truck, and send it here. It doesn't sound like a lot, but when you have multiple orders coming in from all over the country to this one warehouse, it's going to take some time. I explained all this to you, but apparently you are the most special person on earth and limitations do not apply to you.
And lastly, shop for me!
SC: I just got this home and I was ironing it and there's a spot on it (I looked, it was a burn spot oddly shaped...like an iron.) and I need the whole thing to make napkins and with this spot I won't have enough and I need to return this and get more of the same color but I can't find it cause it's not up here and dear I really need the same color because I went through all the trouble of matching it up to the old napkins I have and I'm not sure that I'm finding the right color because this doesn't look the same and I'm not sure where the one I had would be because I really don't see it back there. (I have a really good aural memory, and yes this was written down exactly as she said it. She would not shut up!)
Me: Ok, well that isn't the same color.
SC: Could you check, I really need the same color (yeah, because the food will taste so much different if you have just the right colored napkins)
Me: Ok, let me just get the sku number (I take her receipt. The receipts only have barcode numbers, and the bolts only have skus, so I have to put the barcode into stock search to find the sku. I walk behind the register. She follows)
SC: Are you going to look, because I really need the same color and (ma'am) I don't see it back there so if you'll (ma'am) just go and look maybe you'll be able to find it because I (excuse me) don't see it and I really need the (ma'am!) same colors and maybe someone put it back in the wrong spot because (MA'AM) I don't see it back there and I'm not sure where else to look (could you please) so if you'd come back I'm sure you could find it because I don't have enough to make the napkins. (At this point I haven't been able to open stock search yet because I can't have her behind the counter and I've been spending all this time trying to get her to STFU! When she stops to take a breath I cut in)
Me: Ma'am I'm just looking up the number for the fabric so if you could just wait on the other side of the counter I'd be happy to help (said at a million miles an hour in case she started talking again.)
SC: Oh, ok (really, that's all you have to say. I get the number and walk back there, all the while she's saying the same this about her napkins and the color and the odd iron shaped mark that happened to appear after she ironed. The fabric indeed is not back there. She goes on a speech about how maybe it's somewhere else. I try to explain to her that if a customer indeed did move it I don't have the time to look around because I have to man the register. Eventually I just wander away. I talk to CW about the fabric. It's been sold. I tell SC this.)
SC: I can't believe that I just bought it an hour ago (five according to the receipt) and I can't believe that someone would buy it all because there was a whole bunch left and I can't believe it I need that color and what am I supposed to do if it's not here. (I suggest getting a nice complimenting color and she could alternate but she's having none of it ) How could they have sold it!
Me: Ma'am, this is a store, and it is our job to SELL THINGS. I CANNOT SEE INTO THE FUTURE TO KNOW THAT THE PERSON WHO JUST BOUGHT THIS FABRIC IS GOING TO BURN IT AND COME BACK FOR MORE! (Harsh words, but by this point I was fed up and had already put in my 2 weeks. YAY! More drama took place at the register. We returned the fabric and the sold it back to her, but gave 75% off on the damaged portion. She thought she'd get it off on the whole piece. Nope. Then the numbers didn't add up with what she had in her head, I even added it up for her on the calculator, but she decided it was lying to her and she could to math better than the calculator. Finally she left after saving 30 cents. She paid $3.80 instead of $4.10. Good for you SC)
Ew
CW notices a little boy in front of our candy rack with chocolate all over his face. Walks over to him.
CW: Young man, empty your pockets
LB: (guiltily pulls a wad of candy wrappers from his pockets. Mother storms over.)
SC: What are you doing!
CW: Ma'am, you'll have to pay for that candy
SC: No I don't!
CW: Your child ate them, you have to pay.
SC: Did you see him do it!? (Just then the boy opens a mounds bar) Don't eat that! You won't like it! Here! (tries to hand it to CW)
CW: We can't take that back, it's been opened.
SC: Fine, I'll pay for this one (Jeez lady, watch your kid cause he just grabbed another mounds bar. They come to my register to check out. Little boy takes a bite of his candy bar)
LB: Ew, I don't like this! (spits a chewed up mound of sticky coconut chocolate into his hand. Mother takes out a tissue and picks it up.)
Me: It'll be $xx.xx (i hold out my hand)
SC: Here, throw this out for me (doesn't even wrap up the chocolate, just drops the chewed up candy bar into my hand from the tissue and then uses the tissue to clean her son's hand. So I'm standing there with some stranger's gross who knows where they've been germs all over my hand.)
Me: One moment (and I just walk away from the register, go to the bathroom, and thoroughly wash my hands a bagillion times. When I came back she was gone and her stuff wasn't in recovery, so I assume someone else took over. I mentioned the incident to my manager and she said with everything going around I did the right thing cause that lady was a bitch. Plus she didn't want chocolate goo all over the money she had to count at the end of the night.)
I'll just pull that out of my ass
Guy special orders $600 worth of fabric and then demands we get it in the next day. First off we only get trucks on Monday. Secondly the warehouse is 5 hours away. The paperwork has to be processed through our system, the request sent to the warehouse, someone there has to fill that order, put it on a truck, and send it here. It doesn't sound like a lot, but when you have multiple orders coming in from all over the country to this one warehouse, it's going to take some time. I explained all this to you, but apparently you are the most special person on earth and limitations do not apply to you.
And lastly, shop for me!
SC: I just got this home and I was ironing it and there's a spot on it (I looked, it was a burn spot oddly shaped...like an iron.) and I need the whole thing to make napkins and with this spot I won't have enough and I need to return this and get more of the same color but I can't find it cause it's not up here and dear I really need the same color because I went through all the trouble of matching it up to the old napkins I have and I'm not sure that I'm finding the right color because this doesn't look the same and I'm not sure where the one I had would be because I really don't see it back there. (I have a really good aural memory, and yes this was written down exactly as she said it. She would not shut up!)
Me: Ok, well that isn't the same color.
SC: Could you check, I really need the same color (yeah, because the food will taste so much different if you have just the right colored napkins)
Me: Ok, let me just get the sku number (I take her receipt. The receipts only have barcode numbers, and the bolts only have skus, so I have to put the barcode into stock search to find the sku. I walk behind the register. She follows)
SC: Are you going to look, because I really need the same color and (ma'am) I don't see it back there so if you'll (ma'am) just go and look maybe you'll be able to find it because I (excuse me) don't see it and I really need the (ma'am!) same colors and maybe someone put it back in the wrong spot because (MA'AM) I don't see it back there and I'm not sure where else to look (could you please) so if you'd come back I'm sure you could find it because I don't have enough to make the napkins. (At this point I haven't been able to open stock search yet because I can't have her behind the counter and I've been spending all this time trying to get her to STFU! When she stops to take a breath I cut in)
Me: Ma'am I'm just looking up the number for the fabric so if you could just wait on the other side of the counter I'd be happy to help (said at a million miles an hour in case she started talking again.)
SC: Oh, ok (really, that's all you have to say. I get the number and walk back there, all the while she's saying the same this about her napkins and the color and the odd iron shaped mark that happened to appear after she ironed. The fabric indeed is not back there. She goes on a speech about how maybe it's somewhere else. I try to explain to her that if a customer indeed did move it I don't have the time to look around because I have to man the register. Eventually I just wander away. I talk to CW about the fabric. It's been sold. I tell SC this.)
SC: I can't believe that I just bought it an hour ago (five according to the receipt) and I can't believe that someone would buy it all because there was a whole bunch left and I can't believe it I need that color and what am I supposed to do if it's not here. (I suggest getting a nice complimenting color and she could alternate but she's having none of it ) How could they have sold it!
Me: Ma'am, this is a store, and it is our job to SELL THINGS. I CANNOT SEE INTO THE FUTURE TO KNOW THAT THE PERSON WHO JUST BOUGHT THIS FABRIC IS GOING TO BURN IT AND COME BACK FOR MORE! (Harsh words, but by this point I was fed up and had already put in my 2 weeks. YAY! More drama took place at the register. We returned the fabric and the sold it back to her, but gave 75% off on the damaged portion. She thought she'd get it off on the whole piece. Nope. Then the numbers didn't add up with what she had in her head, I even added it up for her on the calculator, but she decided it was lying to her and she could to math better than the calculator. Finally she left after saving 30 cents. She paid $3.80 instead of $4.10. Good for you SC)
and 
her.
Comment