Lady comes up to the register with fabric and coupons, competitor coupons. We don't take them on fabric or any brand items since the competitors don't carry those items. There is a sign informing customers of such.
SC: And this
Me: I'm sorry, I can't use competitor coupons on fabric items.
SC: Ok, how about this one (hands me another coupon from a different competitor)
Me: I must have been unclear, we can only use our coupons on fabric.
SC: Why?
Me: They don't carry fabric, and thus there would be no competition since you can't buy the item there.
SC: What can I use it on?
Me: Any of the items they carry, so craft and jewelry, certain baskets, frames, basically anything in these back isles, nothing in the side isles, and no fabric.
SC: I don't wanna use my coupon though
Me: Ok, we won't, it'll be $xx.xx
SC: But I want a coupon!
Me: I thought you didn't want one.
SC: I didn't want to use mine! I don't like to rip them out till they expire!
Me: I think it would be best to use them when you really need to, not the day they expire.
SC: HOW WOULD YOU KNOW WHAT THEY CARRY IF YOU DON"T SHOP THERE!
Me: You got those coupons from the paper?
SC: No, from the store
Me: I thought you said you didn't shop there
SC: I MEANT YOU!
Me: Why would you assume that I don't shop at these stores? They carry great items that I can't get here. I don't just not shop there cause I work here. That's a little rude of you.
SC: HOW DO YOU KNOW THEY DON"T HAVE THIS FABRIC!
Me: That's our brand. I'm pretty sure we're the only ones who carry it.
SC: HOW WOULD YOU KNOW!
Me: Ok, well good luck finding our fabric there, have a nice day. (It was a $5 transaction, it's so not worth it.)
SC: And this
Me: I'm sorry, I can't use competitor coupons on fabric items.
SC: Ok, how about this one (hands me another coupon from a different competitor)
Me: I must have been unclear, we can only use our coupons on fabric.
SC: Why?
Me: They don't carry fabric, and thus there would be no competition since you can't buy the item there.
SC: What can I use it on?
Me: Any of the items they carry, so craft and jewelry, certain baskets, frames, basically anything in these back isles, nothing in the side isles, and no fabric.
SC: I don't wanna use my coupon though
Me: Ok, we won't, it'll be $xx.xx
SC: But I want a coupon!
Me: I thought you didn't want one.
SC: I didn't want to use mine! I don't like to rip them out till they expire!
Me: I think it would be best to use them when you really need to, not the day they expire.
SC: HOW WOULD YOU KNOW WHAT THEY CARRY IF YOU DON"T SHOP THERE!
Me: You got those coupons from the paper?
SC: No, from the store
Me: I thought you said you didn't shop there
SC: I MEANT YOU!
Me: Why would you assume that I don't shop at these stores? They carry great items that I can't get here. I don't just not shop there cause I work here. That's a little rude of you.
SC: HOW DO YOU KNOW THEY DON"T HAVE THIS FABRIC!
Me: That's our brand. I'm pretty sure we're the only ones who carry it.
SC: HOW WOULD YOU KNOW!
Me: Ok, well good luck finding our fabric there, have a nice day. (It was a $5 transaction, it's so not worth it.)
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