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Here's MY beef:
Do yall have silverware???
Written by J.L.E.
March 21, 2006
Nope sorry, you eat with your fingers at this restaurant.
You know, I can put myself in someone else's shoes and point of view for a lil bit and try to imagine what it's like to be in their place. But as far as customers/guests/HUNGRY BEGGARS WHO NEVER LEARNED TO COOK go, I'm losing my patience.
These people come in and ask dumb questions, look around like they were magically teleported in, and sit at the dirtiest tables. I swear to GOD there can be 10 clean and prepared tables on the floor and someone will come in and sit at the dirty table that I haven't had a chance to clean yet. So now not only do I have to stop what I'm doing to greet them and get their drinks, but I also have to rush to clean their table before they become irate. And if you ignore them hoping they'll get up and move to another table, they seek you (or someone who looks like they work here) out and ask you to clean it for them. What’s worse are the people who come in, look around the place like they're lost and then sit at the dirty table.
I HATE it when someone walks in and up to me and starts spouting off their order and drinks. I'm like "OK dude, this is how we do things here in America. Have a seat, anywhere you like, on the floor if you wish, and I will be with you shortly to take your drink order, THEN when I return with your drinks and have given you a chance to look at a menu, I will take your order."
This one guy (an American... I think) came up to me one night and asked "Can I have some buffet?" In a very similar way a child would ask his mommy if he can spend the night at Tommy's house. Now mind you, I am (almost) always professional and courteous to my guests and I answer them politely without sarcasm... But what goes through my head screams so loud I think they can hear it sometimes. In a perfect world I COULD get away with this...:
Guest: "Can I have some buffet?"
Me: "No, I'm sorry, that is for VIPs only. Oh and you'll need a jacket and tie to dine here. Hmmmm."
Or how about this?....:
Guest: "Do yall have any silverware?"
Me: "No, never heard of it, use your fingers, the shit on them adds flavor. And Nope, no clean plates either, use the front of your shirt like a bowl and fill it up. Sorry no clean tables here, didn't you see the sign? Our floors are clean enough to eat off of. Well we mean it."
Picture this, at Flying J's we had to close at 11pm after Hurricane Rita because she (the hurricane) ran off all our help, or maybe FEMA is taking better care of everyone than I thought. (BTW their STILL closing at 11 and the storm was back in September!) So when it was closing time, we put a sign in the entryway that read "This Section Is Closed" Well, I get to wondering how some of these truckers ever got their CDLs. I'm sure reading signs is in the test somewhere, but sure enough, they don't see/read/or notice the sign and walk on in. Then have the nerve to get pissed when I tell them that our 24 hour restaurant is closed! I know truckers can't venture off of the highway unless they're delivering and they damn sure not gonna leave their load to go into town and eat. But what are we supposed to do? Stay over an extra hour just so one person can eat? Then we'll have to do that for everyone!
I have ZERO tolerance for attitudes!!! I used to be in the Army, I used to sell vacuum cleaners door-to-door, I used to handle customer service issues for Pissed-Off Wireless (aka Worldcom Wireless). I could handle any attitude, but this job and since the storm has changed me. If this was MY business, I would post a sign on the front door that says "LEAVE ALL ATTITUDES AT THIS DOOR!!!" Because if you take an attitude with me, I will not give you a DAMN thing except directions towards the Exit. Sometimes I have told people off who were giving my coworkers shit. I will not stand for it if I can hear it. If this gets me fired, oh well. And something else, if your server makes a mistake with your order, don't get an attitude! Because he/she is only human and will make a mistake. If you are overlooked or forgotten about, look around you and see how many other customers are there and understand that you are NOT the only one and YES that HUMAN server may forget. It happens! I am just a Masterwaiter, not a Super-Server. If I make a mistake with you, I am truly sorry and I will do whatever the rules will (and sometimes wont) allow me to do to make it right. But if you get bitchy with me, I'll either give you a finger and a "Get Lost Asshole!" or get the manager. Be patient, it's not THAT bad.. And if you were in THAT much of a hurry, you should take such things into consideration and chose your meal, and establishment accordingly with a few minutes to spare.
And folks... TIP YOUR SERVER!!! I know times are hard or getting there, and you might be hard on cash lately, but if you are going to blow money on dining out, then make sure you can tip your server reasonably. They work very hard to make you comfortable and welcome. If they took care of you, take care of them! They work for a living and that $2.13 an hour will NOT pay the bills. Unlike the cook and others who get paid by the hour or salary and can stand there and smoke a cigarette and still get paid... We Servers have to rely on your kindness and generosity to survive.
So now, everything I have said is mostly only in my head. I am sarcastic and a complete ass most of the time. But at work, I am courteous and a professional. Not all servers think this way but I do. I'm still going to take care of you and I expect and hope you take care of me. Thank you.
Well... That felt GOOD!!!! Let me know what yall think!
-John
Do yall have silverware???
Written by J.L.E.
March 21, 2006
Nope sorry, you eat with your fingers at this restaurant.
You know, I can put myself in someone else's shoes and point of view for a lil bit and try to imagine what it's like to be in their place. But as far as customers/guests/HUNGRY BEGGARS WHO NEVER LEARNED TO COOK go, I'm losing my patience.
These people come in and ask dumb questions, look around like they were magically teleported in, and sit at the dirtiest tables. I swear to GOD there can be 10 clean and prepared tables on the floor and someone will come in and sit at the dirty table that I haven't had a chance to clean yet. So now not only do I have to stop what I'm doing to greet them and get their drinks, but I also have to rush to clean their table before they become irate. And if you ignore them hoping they'll get up and move to another table, they seek you (or someone who looks like they work here) out and ask you to clean it for them. What’s worse are the people who come in, look around the place like they're lost and then sit at the dirty table.
I HATE it when someone walks in and up to me and starts spouting off their order and drinks. I'm like "OK dude, this is how we do things here in America. Have a seat, anywhere you like, on the floor if you wish, and I will be with you shortly to take your drink order, THEN when I return with your drinks and have given you a chance to look at a menu, I will take your order."
This one guy (an American... I think) came up to me one night and asked "Can I have some buffet?" In a very similar way a child would ask his mommy if he can spend the night at Tommy's house. Now mind you, I am (almost) always professional and courteous to my guests and I answer them politely without sarcasm... But what goes through my head screams so loud I think they can hear it sometimes. In a perfect world I COULD get away with this...:
Guest: "Can I have some buffet?"
Me: "No, I'm sorry, that is for VIPs only. Oh and you'll need a jacket and tie to dine here. Hmmmm."
Or how about this?....:
Guest: "Do yall have any silverware?"
Me: "No, never heard of it, use your fingers, the shit on them adds flavor. And Nope, no clean plates either, use the front of your shirt like a bowl and fill it up. Sorry no clean tables here, didn't you see the sign? Our floors are clean enough to eat off of. Well we mean it."
Picture this, at Flying J's we had to close at 11pm after Hurricane Rita because she (the hurricane) ran off all our help, or maybe FEMA is taking better care of everyone than I thought. (BTW their STILL closing at 11 and the storm was back in September!) So when it was closing time, we put a sign in the entryway that read "This Section Is Closed" Well, I get to wondering how some of these truckers ever got their CDLs. I'm sure reading signs is in the test somewhere, but sure enough, they don't see/read/or notice the sign and walk on in. Then have the nerve to get pissed when I tell them that our 24 hour restaurant is closed! I know truckers can't venture off of the highway unless they're delivering and they damn sure not gonna leave their load to go into town and eat. But what are we supposed to do? Stay over an extra hour just so one person can eat? Then we'll have to do that for everyone!
I have ZERO tolerance for attitudes!!! I used to be in the Army, I used to sell vacuum cleaners door-to-door, I used to handle customer service issues for Pissed-Off Wireless (aka Worldcom Wireless). I could handle any attitude, but this job and since the storm has changed me. If this was MY business, I would post a sign on the front door that says "LEAVE ALL ATTITUDES AT THIS DOOR!!!" Because if you take an attitude with me, I will not give you a DAMN thing except directions towards the Exit. Sometimes I have told people off who were giving my coworkers shit. I will not stand for it if I can hear it. If this gets me fired, oh well. And something else, if your server makes a mistake with your order, don't get an attitude! Because he/she is only human and will make a mistake. If you are overlooked or forgotten about, look around you and see how many other customers are there and understand that you are NOT the only one and YES that HUMAN server may forget. It happens! I am just a Masterwaiter, not a Super-Server. If I make a mistake with you, I am truly sorry and I will do whatever the rules will (and sometimes wont) allow me to do to make it right. But if you get bitchy with me, I'll either give you a finger and a "Get Lost Asshole!" or get the manager. Be patient, it's not THAT bad.. And if you were in THAT much of a hurry, you should take such things into consideration and chose your meal, and establishment accordingly with a few minutes to spare.
And folks... TIP YOUR SERVER!!! I know times are hard or getting there, and you might be hard on cash lately, but if you are going to blow money on dining out, then make sure you can tip your server reasonably. They work very hard to make you comfortable and welcome. If they took care of you, take care of them! They work for a living and that $2.13 an hour will NOT pay the bills. Unlike the cook and others who get paid by the hour or salary and can stand there and smoke a cigarette and still get paid... We Servers have to rely on your kindness and generosity to survive.
So now, everything I have said is mostly only in my head. I am sarcastic and a complete ass most of the time. But at work, I am courteous and a professional. Not all servers think this way but I do. I'm still going to take care of you and I expect and hope you take care of me. Thank you.
Well... That felt GOOD!!!! Let me know what yall think!
-John
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