I try my very hardest to ignore accents whenever possible after one of my staff made a minor faux pas with a commercial customer. The man had a decidedly Australian accent, and so the tech told the customer:
"I need your phone number for this order, but if you don't have a phone number in the US, I can just use your last name."
The customer proceeded to rattle off his office number from ACROSS THE STREET....
"I need your phone number for this order, but if you don't have a phone number in the US, I can just use your last name."
The customer proceeded to rattle off his office number from ACROSS THE STREET....
Comment