I'm not sure why, but I've noticed a sharp uptick in stolen product being traded in, credit card fraud and scammers at work since around the start of October.
We keep a list of customers who are banned from trading product in at our stores. In the past three months, that list has more than DOUBLED in size.
We've also been hit by credit card fraud. In one instance several stores in our area were hit twice by two different groups in the same day. I don't know the total amount of product they got but it had to be north of $5000 (they were targeting 360 elites and PS3s).
On top of all this, I've noticed more than a few people trying to scam us lately, typically by trying the good ol' "you gave me the wrong change" trick. But I''ve also seen folks who bring games in for trade, but the discs inside don't match the cases. I guess they assume we are so dumb we won't even open the case. They will of course act all apologetic when we point out the wrong game is in the case.
And last but not least, we've also seen an increase in product (mainly accessories) that has been shoplifted off the sales floor. Unfortunately we often don't catch it until long after the thief has left.
I wonder what's causing the increase? Is it because we're busier in general due to the holidays? Or is it because of the recession? Or maybe it's just because there seems to be fewer and fewer moral people around these days.
We keep a list of customers who are banned from trading product in at our stores. In the past three months, that list has more than DOUBLED in size.
We've also been hit by credit card fraud. In one instance several stores in our area were hit twice by two different groups in the same day. I don't know the total amount of product they got but it had to be north of $5000 (they were targeting 360 elites and PS3s).
On top of all this, I've noticed more than a few people trying to scam us lately, typically by trying the good ol' "you gave me the wrong change" trick. But I''ve also seen folks who bring games in for trade, but the discs inside don't match the cases. I guess they assume we are so dumb we won't even open the case. They will of course act all apologetic when we point out the wrong game is in the case.
And last but not least, we've also seen an increase in product (mainly accessories) that has been shoplifted off the sales floor. Unfortunately we often don't catch it until long after the thief has left.
I wonder what's causing the increase? Is it because we're busier in general due to the holidays? Or is it because of the recession? Or maybe it's just because there seems to be fewer and fewer moral people around these days.
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