why should i hook a racist up?

[mattm04]

We can hand up if the customer gets abusive, though corp. will most likely give them a gift card if they complain.

I had one call...
me: *geetign*
SC: yeah, whatever you f***ing racist a**hole yous f***ing f***ed my motherf***ing...
me: i am going to disconnect this call
SC: *incompressible screaming/ranting*
me: click

[MoonChild2007]

This reminds me of a certain customer who calls every single day being very abusive towards call center staff. Believe me, you wouldn't believe the notes people wrote about him. There has been over 700 + notes in regards to this guy, most of which states that he keeps asking for a supervisor and being racist towards staff.

Yes, I'm nosy. Thank god the account was referred to a manager.

[tamezin]

are new policy states we can no longer for any reason hang up on a cust we must simply express are sympothy and be apologetic and at trhe most pass it on to a supervisor.

You don't have an oops button? that stinks.

[Andara Bledin]

If you can't hang up on these abusive pissants, then just be super sugary nice to them without giving them anything they aren't entitled to get.

They hate that.

^-.-^

[An Haddock]

sc- wheres all the "WHITE POWER" in here god da***

sc- no my mom is ( dude sounds old btw)

It's mathematics time, kids.


Racist + idiot * (old-sounding voice + 3.14) = crystal meth junkie


I realize it's your job to serve the guy despite his beliefs, although I would have had some fun and told him "sorry - we can't help you if you use foul language" *CLICK* just to mess with him.

(Yaa! Yaa!)

Boot to the head! (Yaa! Yaa!)

"...Or a dagger up the strap!"