Many hotels are going green. We are meant to have no phone books in rooms at all now, ya know, to save the trees (and the internet is the biggest phone book). We are Montana, so we have phone books which is in defiance of our main company's requirements. We have very few phone books for some reason right now. We don't even have one at the desk, but the internet is just as handy.
I literally walk in the door, put my stuff down from a cold wintery drive to work, clock in....and this....immediately. It is just first day from days off...what a GREAT way to start a work-week...
OC = Other Coworker (leaving at shift change, sweet girl)
SC: I WANT A PHONE BOOK NOW!
Me: Okay,
SC: THERE WASN'T ONE IN MY ROOM AND THIS MAKES ME VERY UPSET (from here on out, he is screaming at me....so imagine the caps continuing). I am not satisfied if I don't get one!!!!!!!!(eleventy)
Me: Okay, okay...
OC: (from around corner) Oh, I don't think we have any extras...
Me: I am sorry, we don't seem to have any extras right now. I can...
SC: You better find me one then! You can't tell me there isn't one in this entire hotel, take one from another room!!!!! I won't be satisfied if I don't get one!!!
Me: (Thinking I will get one later for him, but want to be helpful now.) Okay, sure is there a number I can look up for you on the internet really quick??
SC: I want a phone book, now!!!!! I demand you get me one! Now! I can't believe you don't have any!
Me: Okay, just one moment. (I needed to get away from this guy f-ing yelling at me, so I go around the corner, say not happy words and look around for an extra behind the desk...there are none...I come back.) Okay, what room are you in so I can bring one to you?
SC: (yes, still screaming at me and being very very angry.) I am in room ###!!!!!! I better get a phone book I can't believe *risnse, rather, repeat*
Me: Okay, I will bring one right to you once I can get a chance here... (I am now frantically locking things that I need to lock & getting the necessary signage out so I can leave the desk because I am alone.)
SC: *literally stomps away from the desk angrily throwing things he comes to as he is acting like he is getting coffee, now around corner at coffee.* OH it's not room ### it's room ###, in the other tower! (Tower? I knew it...you're the evil sorceror....) (We have different building wings, you know, like a hospital kinda.)
I like how I am the idiot but he is so friggn angry for no f-ing reason over something honestly rather stupid, that he can't tell me his actual room number.
Okay this point the F-er stays in the lobby even though I told him I would bring it directly to his room.
I printed off a list of vaccant rooms so I could hopefully find a phone book. The room right across the hall from said guests had one...what a surprise... But what would have saved him time, I had to bring it to him in the lobby.
Me: *hand him phone book, prolly angrily myself* Here ya go. Sorry for that! I JUST got on shift, and the other person said we didn't have any! I apologize!
SC: Okay.
ffffffff$@#%$%#^$#@% You buddy! Holy crap!
I literally walk in the door, put my stuff down from a cold wintery drive to work, clock in....and this....immediately. It is just first day from days off...what a GREAT way to start a work-week...
OC = Other Coworker (leaving at shift change, sweet girl)
SC: I WANT A PHONE BOOK NOW!
Me: Okay,
SC: THERE WASN'T ONE IN MY ROOM AND THIS MAKES ME VERY UPSET (from here on out, he is screaming at me....so imagine the caps continuing). I am not satisfied if I don't get one!!!!!!!!(eleventy)
Me: Okay, okay...
OC: (from around corner) Oh, I don't think we have any extras...
Me: I am sorry, we don't seem to have any extras right now. I can...
SC: You better find me one then! You can't tell me there isn't one in this entire hotel, take one from another room!!!!! I won't be satisfied if I don't get one!!!
Me: (Thinking I will get one later for him, but want to be helpful now.) Okay, sure is there a number I can look up for you on the internet really quick??
SC: I want a phone book, now!!!!! I demand you get me one! Now! I can't believe you don't have any!
Me: Okay, just one moment. (I needed to get away from this guy f-ing yelling at me, so I go around the corner, say not happy words and look around for an extra behind the desk...there are none...I come back.) Okay, what room are you in so I can bring one to you?
SC: (yes, still screaming at me and being very very angry.) I am in room ###!!!!!! I better get a phone book I can't believe *risnse, rather, repeat*
Me: Okay, I will bring one right to you once I can get a chance here... (I am now frantically locking things that I need to lock & getting the necessary signage out so I can leave the desk because I am alone.)
SC: *literally stomps away from the desk angrily throwing things he comes to as he is acting like he is getting coffee, now around corner at coffee.* OH it's not room ### it's room ###, in the other tower! (Tower? I knew it...you're the evil sorceror....) (We have different building wings, you know, like a hospital kinda.)
I like how I am the idiot but he is so friggn angry for no f-ing reason over something honestly rather stupid, that he can't tell me his actual room number.
Okay this point the F-er stays in the lobby even though I told him I would bring it directly to his room.
I printed off a list of vaccant rooms so I could hopefully find a phone book. The room right across the hall from said guests had one...what a surprise... But what would have saved him time, I had to bring it to him in the lobby.
Me: *hand him phone book, prolly angrily myself* Here ya go. Sorry for that! I JUST got on shift, and the other person said we didn't have any! I apologize!
SC: Okay.
ffffffff$@#%$%#^$#@% You buddy! Holy crap!
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