...will solve your problem.
At MAW, we get A LOT of requests for holiday cards for donations made.
Donors have the choice of having us (me) sending the card directly to their friends/relatives, etc. or they can have us send the cards to the donors themselves.
When they choose the 2nd option, I place a card and a gift card envelope (with the card tucked under the flap of the env., face down) into a manila envelope and send it to the donor.
This morning, the dumbest/funniest call I've ever taken came through.
I had sent this lady the card she chose, which she received today. After openning it, she called us up directly and got me (yay me).
She was screaming about how she was SOOO pissed because she had asked for a particular card and all we (I) sent her was an all white card that just had our org. name at the bottom, and the envelope.
(Anybody who can see where this is going, give yourself 100 points)
After she stopped complaing at the top of her lungs, I asked her one...simple...question.
"Did you turn the card OVER, Ma'am?"
"Oh!..... OK" "CLICK!!!"
And that started my day.
At MAW, we get A LOT of requests for holiday cards for donations made.
Donors have the choice of having us (me) sending the card directly to their friends/relatives, etc. or they can have us send the cards to the donors themselves.
When they choose the 2nd option, I place a card and a gift card envelope (with the card tucked under the flap of the env., face down) into a manila envelope and send it to the donor.
This morning, the dumbest/funniest call I've ever taken came through.
I had sent this lady the card she chose, which she received today. After openning it, she called us up directly and got me (yay me).
She was screaming about how she was SOOO pissed because she had asked for a particular card and all we (I) sent her was an all white card that just had our org. name at the bottom, and the envelope.
(Anybody who can see where this is going, give yourself 100 points)
After she stopped complaing at the top of her lungs, I asked her one...simple...question.
"Did you turn the card OVER, Ma'am?"
"Oh!..... OK" "CLICK!!!"
And that started my day.
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