How many of us have heard customers tell us this before? "I'm paying your wages so you're going to give me what I want!" Really? I work in customer service, have worked in billing, repair, and technical support, and this is in the phone industry and cable TV. I have yet to see on any bill like this where in small print it tells a customer that part of their payment goes to pay an employee's wages. I myself have bills like this to pay, and I have yet to see this disclaimer on any of my utility bills.
How about grocery stores? I worked for Publix in high school, and we always had some misfit customer who would actually say this to the front end employees or managers. I shop at Publix, and have yet to see this on my receipts. In fact, at any department or grocery store I've shopped at, I have never seen this on any receipt, credit card statement, or anywhere on the walls of these stores.
So, where do customers get the idea that when they pay a bill or buy something, they're paying mine and your wages? I know my job, and if they know it better than I do, I would like them to point out this disclaimer to me.
How about grocery stores? I worked for Publix in high school, and we always had some misfit customer who would actually say this to the front end employees or managers. I shop at Publix, and have yet to see this on my receipts. In fact, at any department or grocery store I've shopped at, I have never seen this on any receipt, credit card statement, or anywhere on the walls of these stores.
So, where do customers get the idea that when they pay a bill or buy something, they're paying mine and your wages? I know my job, and if they know it better than I do, I would like them to point out this disclaimer to me.
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