All aboard the returns and gift cards express! (AKA post Christmas insanity)

[CrazedClerkthe2nd]

Well at least I get to enjoy Christmas before any of this goes down, but I am cringing internally because I know what awaits me...

- Thousands of people who will get gift cards tomorrow and flock to my store next week
- Mountains of returns that will have to be processed
- Douchebag SCs who either don't have receipts or fail to understand our return policy/etc.

This all adds up to what is certain to be a very long, very busy and very tiring week after Christmas.

I'm ready for January.

[EvilEmpryss]

I'm looking forward to the stories about SCs who insist that their relative purchased an item from *This* store but the tag says it's from *That* totally unrelated store. Oh, and they have no receipt.

[Irving Patrick Freleigh]

I'm working 5 am to 1:30 Saturday. Probably a large-ish ad to set and only two hours to get it done because we're opening early.

And then 10:30 to 7 Sunday because we've evidently got some doorbuster sale going. I guess since the 26th and 27th happen to fall on a weekend this year corporate is really going after the gift card and clearance sales.

[calulu]

I'm working open to close on Saturday, 9 to 9, because there are bound to be a million upset people calling in about their orders being wrong because I approved a mountain of substitutions over the last two days. hey, florists do run out of product.

[LillFilly]

Hee. Yeah, in the days after Christmas you'd be surprised how many stores actually have to call security because an SC has become so abusive regarding a return/gift card/etc. that they have to be asked to leave. I think Christmas is like the T-Virus for some people!

[AccountingDrone]

I'm working open to close on Saturday, 9 to 9, because there are bound to be a million upset people calling in about their orders being wrong because I approved a mountain of substitutions over the last two days. hey, florists do run out of product.

That is silly, it even states in the catalog for the online florist I use that substitutions may be made because of stocking issues ...


Pity there isn't a way I could always go through you to order, Id rather someone I know get the commission on my orders...

[CrazedClerkthe2nd]

Hee. Yeah, in the days after Christmas you'd be surprised how many stores actually have to call security because an SC has become so abusive regarding a return/gift card/etc. that they have to be asked to leave. I think Christmas is like the T-Virus for some people!

I like that analogy

There was a story I think from two years ago when a customer at one of the stores in my company threatened to KILL a manager for refusing a return on an item that could only be returned to the manufacturer. The cops were called and everything.

What I REALLY hate are people who snap and/or are pissy with me before even giving me a CHANCE to fix whatever problem they have. Why not let me see if I can find a solution first before you start bitching?

[simplyanother]

I can't wait either.

It won't be too bad. Because, I plan to be on drugs, or drunk or something.

Okay, not really. But it might be more fun if I could be.

"suuuuuuuuuuuure you can return that item that is obviously from the evil happy face... I'll even give you cash for it!...."

[Food Lady]

See, this is why I wish they'd just let me work the service desk. I thrive on those situations, though I generally hate conflict. But back there, I have the power. But I'll be cashiering, in pain from hunching over the register, and scoring badly on my speed because gaggles of teenage girls don't know how to be efficient.

[fireheart]

Don't forget people who expect the return policy to be bent for them because "It's CHRISTMAS!" (or was Christmas ). I'm referring mostly to things that can't be returned due to change of mind or some other policy.

[Munkie]

Makes me soooooooooooo glad that tomorrow, I'm travelling out to visit the grandparents - and only stopping at GAS STATIONS!!

There is going to be NO shopping tomorrow... Boxing Day in a store? *shudders in horror* I already got the one item I wanted money for :P

[Food Lady]

Hee. Yeah, in the days after Christmas you'd be surprised how many stores actually have to call security because an SC has become so abusive regarding a return/gift card/etc. that they have to be asked to leave.

Yeah, all that over somethiong they didn't buy. It's a gift. You didn't pay for it. You're not losing anything.

[depechemodefan]

When I get gift cards, I'm a bum and give it as a gift to someone else. Though a few times I bought something and gave that as a gift.

I got a gift card from Wally land, which usually means instent passing the card. But it has Snoopy on it!!!!It is even 3-D!!!!(well, you tilt it one way and get one picture, and tilt it the other way and get the other picture) so I guess I'll wait for my bd in Jan. to use it.

[BethB]

Okay...I believe that the reason New Year's is so close to Christmas is because of the day after Christmas. Sales, gift cards, returns, ect. New Year's Eve is to drink away Christmas...until next year. Thank goodness I have the 26th off.