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I lost my card

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  • I lost my card

    Well, not me. The customer.

    We accept the local college's student id as payment. So here's the dialogue:

    Me: Thank you for calling, can I help you?
    Student: Do you have my student id number?
    Me: Um, no. We don't keep records of those.
    Student: But I lost my card!
    Me: Well, even if you knew your card number, the driver has to verify the card, so you still couldn't use it.
    Student: But I lost my card! You mean I can't use it?
    Me: Um, no.
    Student: I lost it like two weeks ago! Why can't I use my card?
    Me: You need to let the school know, and then buy a new card. It's normally five or ten bucks.
    Student: So I can't use it?
    Me: No.
    Student: Ok then. **hangs up**
    To err is human, to blame someone else shows good management skills.

    my blog --> http://www.hendrices.com/joesblog/
    my brother's blog --> http://www.hendrices.com/ryansblog/

  • #2
    Man. I wish there was a place like this when *I* went to UD.

    What a tool, though.
    "So, if you wanna put places like that outta business, just stop being so rock-chewingly stupid." ~ Raudf, 9/19/13

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    • #3
      I lost my money! You know what cash looks like though, right? What do you mean you can't accept that as payment!
      A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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      • #4
        Quoth bainsidhe View Post
        I lost my money! You know what cash looks like though, right? What do you mean you can't accept that as payment!
        The number on it is 10. And the other one is 5.
        I don't go in for ancient wisdom
        I don't believe just 'cause ideas are tenacious
        It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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        • #5
          Quoth BookstoreEscapee View Post
          The number on it is 10. And the other one is 5.
          It's utterly amazing how some of these tools make it to college . . .
          Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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          • #6
            Quoth DGoddessChardonnay View Post
            It's utterly amazing how some of these tools make it to college . . .
            ...and into MY classes!
            Everything will be ok in the end. If it's not ok, it's not the end.

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