Hi
So my mouth is a little better but I'm still not going back to work for a few dyas, still feeling a little dizzy, mostly unable to speak, so not able to be on call centre shift just yet.
I was thinking about the delights of going back to my customers and I thought of this senario, which happens quite often and is irritating.
Customers cannot just get our number and call us, they are always referred on by our other departments.
me - hello, how can i help you?
customer -XYZ said you would help me
me - ok, and what is the problem?
customer -XYZ said if i called you would help me.
me - yes, but why are you callling?
customer - XYZ said you would definately help me, that's why i'm calling you.
and so on for minutes on end.
So my mouth is a little better but I'm still not going back to work for a few dyas, still feeling a little dizzy, mostly unable to speak, so not able to be on call centre shift just yet.
I was thinking about the delights of going back to my customers and I thought of this senario, which happens quite often and is irritating.
Customers cannot just get our number and call us, they are always referred on by our other departments.
me - hello, how can i help you?
customer -XYZ said you would help me
me - ok, and what is the problem?
customer -XYZ said if i called you would help me.
me - yes, but why are you callling?
customer - XYZ said you would definately help me, that's why i'm calling you.
and so on for minutes on end.
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